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Hilton Garden Inn Houston/Bush Intercontinental Airport
15400 John F. Kennedy Boulevard, Houston, TX 77032 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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6 reasons to choose Hilton Garden Inn Houston/Bush Intercontinental Airport
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46 verified reviews
We speak your language
Hilton Garden Inn Houston/Bush Intercontinental Airport's staff speak: English
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Food & Drink
Free! Wired internet is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Room service, Airport shuttle, 24-hour front desk, Dry cleaning, Meeting/banquet facilities, Business centre, Gift shop
Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout, Designated smoking area
15:00 - 23:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! One child under 18 years stays free of charge when using existing beds.
Free! One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hilton Garden Inn Houston/Bush Intercontinental Airport accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Ideal alternatives for you
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 46 reviews
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I loved Marcy the lady who checked me out of the Hotel she was polite friendly and was able to take care of my needs in a few minutes. She seemed to know exactly what she was doing and was extremely nice while doing it. I can't say enough good things about Marcy!
This is my second stay at a Hilton Hotel. I was given a 100.00 Hilton Honors gift card from my place of employeement. My first stay was in Dallas and it was horrible.Checking in and out trying to use my 100.00 card was a major problem for your employees. They did not have a clue what they were doing. For that reason my 100.00 was re imbersed to my Hilton card. My grand son was graduating this past weekend so I thought lets give it another try. Well immediately the two girls working the front desk were not able to take the 100.00 for my room from the card. They told me that it had already been paid for with my Master Card. I had my confirmation advising that I would not be charged until I get to the property. It was very frustrating having to stand and wait while they tried to figure it out. While I was waiting a young boy approached the counter in his swim wear and asked when the pool would be opened. The girl replied she did not know. He started to leave and turned around and said can you give me a guess and she said probably 2 or 3 weeks. Really 2 or 3 weeks and without even Im sorry. There was not sign saying the pool was shut down for maintence on the counter informing guests and nothing on the web site that I saw stating the pool was shut down. I am home now and my account is still showing that I am being charged for the room but I have spoke with someone at my bank and she said it is showing the charges are set to drop off on June 5th.I am praying they do because there is a hold on my account for 131.66 until they drop off. I just wanted to be able to use the 100.00 card, pay the rest on my debit card and enjoy my stay. Unfortunately they was not meant to be.
I was amazed that the price was so good. We will definitely stay with you folks the next time we are in Houston.
Close to airport
Breakfast not included
Shuttle driver (Carlos) was good value as were reception and restaurant staff at dinner. Very good place for breakfast next door.
Services very good, food very good waiters excellent Iwill come again soon thanks
1st room was dirty and smelly (although I was moved) Lots of used room service trays left lying in corridors for over 24 hours Expensive Block held on my credit card for over a week after I had paid bill and left
Closeness to the airport
Flyover road just across the road
good overnight hotel at airport
our flt was late and the airp[ort shuttle was not running had to take a cab
I stay one night every thing was good
the breakfast not varied
The staff was extremely helpful and professional. I was so pleased with the service I received!
Proximity to airport, free shuttle service. Good choices at breakfast. Free reliable wifi. Comfortable beds.
I booked overnight stays a week apart as I was passing through Houston both ways. When I arrived for my second booking they had no record of it even though it was prepaid. It took some time to sort out, they had to contact Booking.com even though I had confirmation with me. Air conditioner was noisy. Rooms near elevator are very noisy.
Great deal for the money. The staff was especially nice and helpful!
The staff were very friendly and helpful. The facility was convenient and well priced.
The bed felt like a few too many people had slept in it and it was time for a mattress swap out.
fit for the budget with a good, spacious, clean and quiet. The staff are very couteous and helpful
The gym was too small for my preference but it is not a big issue
Staying close to the Airport was convenient. But the noise from the airplanes shook the room. We have stayed at airports and near to airports before, this was the nosiest I can remember.
Reliable shuttle service runs at least once every half hour to IAH and pick up from airport is prompt. Maci at front desk was great. Nice restaurant. We enjoyed our stay.
Housekeeping staff talked very loudly amongst themselves in hallway while we were trying to sleep.
receptionists are terrible, first they charge high amount (270$) next day pay difference back. may be this is the way of getting one night interest?
Good location and rooms.
Our booking showed a different price from our confirmation in their computers. They wanted to charge me almost twice the price, although I had a printed confirmation of my booking. Ashley, who was at the reception was very rude and did not help at all. Food at their restaurant was not good.
Easy accces to nearby places, friendly staff, comfortable room
The food at the resturant was unfit to eat, maybe a bad day or I made the wrong choice. The waitress act as though she was not interested and the cook made excuses for the food. I was not charged and they said they would notify the manager.
Location, price, convenience, friendly staff, cleanliness
Close to airport and provided park and ride service. Made the trip less stressful by not having to park at airport and walk a long way to check in pulling heavy suitcases.
Having no hot water but -1 call to front desk and within the hour had hot water.
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