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Newest reviews for Hilton Garden Inn Jacksonville Airport

  • Romeake
      United States of America
    July 5, 2014

    Everyone was very friendly and the accommodations were great!

    8.8

  • Vernon
      United States of America
    July 2, 2014

    had booked a smoking room a month in advance only to be told they had none.

    7.5

  • Louise
      United States of America
    May 18, 2014

    My 1130 flight was cancelled. I booked this online while at the airport. They were able to get me into a room as soon as possible.

    Nothing

    10

  • Tiffany
      United States of America
    April 28, 2014

    The beds were very comfortable. The ft onto desk staff were very professional and polite

    10

  • Dennis
      United States of America
    August 23, 2013

    The staff was absolutely awesome!

    That the website misadvertised the rooms amenities. This is not on the hotel, though. They fixed the problem at no charge, and were so very accomodating.

    8.3

  • Malcolm
      Australia
    August 19, 2013

    Convenience to airport. Shuttle bus good.

    When booking into room found toilet broken - couldnt call desk, no answer, got maintenance man . Said it couldnt be fixed and would get us another room. Waited 20 min and then went down to desk ourselves and waited another 10 to find maintenance man had not told desk. Finally got another room but staff were not over sympathetic. Very disappointing as we had early flight to catch and were late going to bed. Our daughter and kids who took us to hotel had to wait with us as well which made them late getting home. Once in room it was comfortable. We expected better

    6.3

  • Anonymous
      United States of America
    August 1, 2013

    Pretty much what you expect from a Hilton Garden Inn. Clean, comfortable room. Quiet. Decent breakfast, close proximity to the airport.

    8.3

  • Mary
      United States of America
    July 16, 2013

    It was OK...arrived late evening....desk person seems a bit over whelmed....had several phone calls while we waited...room was good...

    Breakfast in the morning...aweful!!!!! The gal in charge only charged us for one breakfast...we went to McDonalds to eat after we ate at rest. Was really bad for the money.

    7.5

  • Anonymous
      United States of America
    July 7, 2013

    Bed was comfortable & adjustable

    The room was clean..but some minor details were overlooked..ice bin & inner toilet were missed...which makes the price a little too much..but overall it wasn't a horrible experience

    6.7

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