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821 Gravier Street, New Orleans Central Business District, New Orleans, LA 70112, United States of America – Show map
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55 verified reviews
They speak your language!
Hilton Garden Inn New Orleans French Quarter/CBD's staff speaks: Spanish, English, German
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Outdoor Pool (all year), Terrace
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 26 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Spanish, English, German
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 55 reviews
Value for money
Show reviews from:
Harrah’s Casino and the French Quarter district are within a 5 minute walk of this New Orleans hotel. It offers on-site dining and free Wi-Fi.
Score from 1098 reviews Very good
Conveniently located next to the the New Orleans French Quarter, this historic hotel is a gateway to the some of the city's most treasured cultural landmarks and attractions.
Score from 420 reviews Good
Right on the river in New Orleans, this contemporary hotel offers state-of-the-art facilities and fine dining, just steps from the Riverwalk Marketplace, which features over 140 shops and restaurants....
Score from 451 reviews Very good
This historic boutique hotel is located less than a mile from New Orleans’ vibrant French Quarter District.
Score from 287 reviews Excellent
Location, the building and staff, size of room,
They have messed up my bill twice. They credited by card by $50 that they overcharged by not giving me the booking.com price. However, when we checked out the $50 was back on there. We put some room charges on the credit card, but they said they had to work on crediting the rest. But, it still shows as a balance owed. Hopefully, we won't have anymore issues with this and they will correct it.
-Loved the location -walking distance from the french quarter and bourbon - PEACEFUL -FRIENDLY STAFF -DIDNT HAVE TO MOVE MY CAR UNTIL I LEFT
-The ac wasnt working -parking was a little high -the bed was very hard -breakfast wasnt free
The location was great, short walk to Bourban.
We asked the receptionist for detections, she asked another staff member if he could help and he was more than happy to give us a quick report of how to get where and even told us about some great seafood resteraunt. Little did we know he was so happy to help because the hotel charged us for asking directions. It was less than 5 dollars if I rememer correctly but check your itemized list that they give you before checkout for hidden fees. Also the parking is mandatory valet with a charge.
First day the rooms bathroom door was hanging off the hinges. Got that repaired. The toilet would not flush and was repaired be myself. The worst part was the A/C didn't not work correct. This was reported and a person did attempt to repair but failed. We reported this daily and no other rooms was given to us.
I was allowed to check in early. Staff were warm and welcoming. They were great with directions and recommendations. Definitely recommend this hotel again
Location, comfort, room size, quietness
No water pressure, no Internet and room stunk of mildew
The friendly staff
The smell of our room was like smoke
The location is very close walk to everything! The staff is super friendly and informational! The rooms were clean, comfortable, and quiet.
Wish the pool was open later. Check out took a long time because of bellhop and getting our car back. But all the staff were super friendly and apologetic about it all. It took us 1 hour and 30 minutes to check out.
The staff was fast and courteous. They even gave us ideals of places to go.
The room was perfectly fine: clean, comfortable and spacious but the location was definitely the plus!
The pool was very small but had an amazing view! Breakfast could have been included in the room!
Our room was never cleaned
This is an ok hotel for visiting New Orleans
But don't park your car here,lord they charge a lot for the privilege! There's cheaper parks close by ,look for them as you approach the hotel.
I liked the safe location, close to the C B D all bank and foreign and us gov locations were close. The tourist and super dome were within walking distance. We enjoyed the breakfast avabiable and the restaurant staff were pleasant especially a waiter named Malo.
I did not like the lie about the pool area. It was not clean, very small for a senior adult, pool towels were missing or not washed, cleaned, or replaced. Same problem inside our bath room. Either the maid staff are stealing the bath towels or the p I c of laundry needs replacing, over all the Hotel Services and Entertainment Manager should be fired! Our room was not cleaned or vacuumed out in 8 days. Coordination when a Taxi is requested between hotel desk on 11th floor and parking garage is poor.
The staff was rude... making it uncomfortable to stay and they were very nasty with attitudes..
Valet service they were very nice.
Wifi for the phone took to long to upload
Very close to the French Quarter but far enough to be quiet
I liked the breakfast area. The staff were very friendly, helpful and if asked they would do anything for you.
No restrooms in pool area that I could see. Just a pool and chairs? What's up with that? Didn't like the lobby being on the 11th floor.
We had three rooms so three different cards on file. Each card was only supposed to be charged $50 for incidentals but each card ended up being charged for parking (which we were planning on paying in cash) and had other random charges on it that nobody at the desk could explain. We are still working it out with a manager.
convient to most attractions ,staff extremely competant ,value very good for expenditure .
lack of food services at he facility on Sunday
You can park on the premises
The beds were slightly uncomfortable
Everything but when we check out they charge us the wrong price. Lucky I have my receipt from you guys otherwise they over charge us by $120 not a good thing.
Staff availability, cleanliness and location (5 min to French Quarter and 5min to the warehouse district)
Our room had no opaque curtain. Room keeping started at 8am which is a bit early for tourists.
quailty hotel in agood location.
Staff took our luggage and held for us while we went to the saints game. Everyone was very friendly and willing to help. Will stay here again. Great location and clean!!!