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821 Gravier Street, New Orleans Central Business District, New Orleans, LA 70112, United States of America – Show map
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59 verified reviews
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Hilton Garden Inn New Orleans French Quarter/CBD's staff speaks: Spanish, English, German
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Outdoor Pool (all year), Terrace
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 26 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator
Spanish, English, German
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 59 reviews
Value for money
Show reviews from:
In a renovated building with a lobby featuring a glass ceiling, the Courtyard is 2 blocks from the New Orleans Convention Center. It includes a heated outdoor pool, a hot tub and a well-equipped gym.
Score from 300 reviews Very good
This historic boutique hotel is located less than a mile from New Orleans’ vibrant French Quarter District.
Score from 596 reviews Excellent
Featuring an outdoor pool, Aloft New Orleans Downtown is in New Orleans. Each room here includes a TV and air conditioning. There is also a refrigerator.
Score from 37 reviews Excellent
Showcasing vibrant décor and high-speed wireless internet, this hotel provides accommodations in the New Orleans French Quarter.
Score from 193 reviews Excellent
March 28, 2015
Bed was very stiff. Walls very thin causing us to hear people talking and arguing in the next room.
The staff were excellent. They offered places to check out during our stay.
March 9, 2015
beds were very comfortable
February 24, 2015
It facilitated my trip to the French Quarter in distance. Clean and comfortable environment, timely and considerate service, as well as friendly staffs impressed us. I believe it will be my choice when I need it next time.
February 20, 2015
TV was intermittently fuzzy during the movie we paid $17 to watch but fine during regular programming.
Spacious room, decent view and lots of plump pillows.
February 15, 2015
The elevator was loud I could hear it in my room. No free breakfast.....
The location was awesome for where I needed to go. The staff was very helpful in every way. I bed was very firm and comfortable.
January 12, 2015
Everything except they didnt give me a room with street view
December 16, 2014
They have messed up my bill twice. They credited by card by $50 that they overcharged by not giving me the booking.com price. However, when we checked out the $50 was back on there. We put some room charges on the credit card, but they said they had to work on crediting the rest. But, it still shows as a balance owed. Hopefully, we won't have anymore issues with this and they will correct it.
Location, the building and staff, size of room,
December 9, 2014
-The ac wasnt working -parking was a little high -the bed was very hard -breakfast wasnt free
-Loved the location -walking distance from the french quarter and bourbon - PEACEFUL -FRIENDLY STAFF -DIDNT HAVE TO MOVE MY CAR UNTIL I LEFT
December 8, 2014
We asked the receptionist for detections, she asked another staff member if he could help and he was more than happy to give us a quick report of how to get where and even told us about some great seafood resteraunt. Little did we know he was so happy to help because the hotel charged us for asking directions. It was less than 5 dollars if I rememer correctly but check your itemized list that they give you before checkout for hidden fees. Also the parking is mandatory valet with a charge.
The location was great, short walk to Bourban.
November 11, 2014
First day the rooms bathroom door was hanging off the hinges. Got that repaired. The toilet would not flush and was repaired be myself. The worst part was the A/C didn't not work correct. This was reported and a person did attempt to repair but failed. We reported this daily and no other rooms was given to us.
November 10, 2014
I was allowed to check in early. Staff were warm and welcoming. They were great with directions and recommendations. Definitely recommend this hotel again
November 9, 2014
Location, comfort, room size, quietness
October 20, 2014
No water pressure, no Internet and room stunk of mildew
October 15, 2014
The smell of our room was like smoke
The friendly staff
September 6, 2014
Wish the pool was open later. Check out took a long time because of bellhop and getting our car back. But all the staff were super friendly and apologetic about it all. It took us 1 hour and 30 minutes to check out.
The location is very close walk to everything! The staff is super friendly and informational! The rooms were clean, comfortable, and quiet.
July 27, 2014
The staff was fast and courteous. They even gave us ideals of places to go.
July 16, 2014
The pool was very small but had an amazing view! Breakfast could have been included in the room!
The room was perfectly fine: clean, comfortable and spacious but the location was definitely the plus!
June 29, 2014
Our room was never cleaned
June 19, 2014
But don't park your car here,lord they charge a lot for the privilege! There's cheaper parks close by ,look for them as you approach the hotel.
This is an ok hotel for visiting New Orleans
June 15, 2014
I did not like the lie about the pool area. It was not clean, very small for a senior adult, pool towels were missing or not washed, cleaned, or replaced. Same problem inside our bath room. Either the maid staff are stealing the bath towels or the p I c of laundry needs replacing, over all the Hotel Services and Entertainment Manager should be fired! Our room was not cleaned or vacuumed out in 8 days. Coordination when a Taxi is requested between hotel desk on 11th floor and parking garage is poor.
I liked the safe location, close to the C B D all bank and foreign and us gov locations were close. The tourist and super dome were within walking distance. We enjoyed the breakfast avabiable and the restaurant staff were pleasant especially a waiter named Malo.
June 12, 2014
The staff was rude... making it uncomfortable to stay and they were very nasty with attitudes..
June 9, 2014
Wifi for the phone took to long to upload
Valet service they were very nice.
May 30, 2014
Very close to the French Quarter but far enough to be quiet
May 6, 2014
No restrooms in pool area that I could see. Just a pool and chairs? What's up with that? Didn't like the lobby being on the 11th floor.
I liked the breakfast area. The staff were very friendly, helpful and if asked they would do anything for you.
April 23, 2014
We had three rooms so three different cards on file. Each card was only supposed to be charged $50 for incidentals but each card ended up being charged for parking (which we were planning on paying in cash) and had other random charges on it that nobody at the desk could explain. We are still working it out with a manager.
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