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121 West 28th Street, Chelsea, New York City, NY 10001, United States of America – Show map
|King Room with City View|
|Queen Room with Two Queen Beds with City View|
|King Room with Roll-In Shower - Disability Access|
|Double Room with Two Double Beds - Roll In Shower|
|Queen Room with Two Queen Beds|
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153 verified reviews
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Hilton Garden Inn Chelsea's staff speaks: Italian, Spanish, English
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Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 30 per day.
Private parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, Spanish, English
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 153 reviews
Value for money
Show reviews from:
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 159 reviews Good
One block from Broadway and within walking distance of Madison Square Garden, this hotel in the Chelsea neighborhood of Manhattan offers an on-site restaurant, guestrooms with flat-screen TVs and a...
Score from 164 reviews Good
This modern Manhattan hotel is a 10-minute walk from the Empire State Building. It has a 24-hour gym. Guest rooms include a 32-inch flat-screen cable TV and an MP3 connection.
Score from 507 reviews Good
Located less than 2 blocks from Penn Station and a 5-minute walk from the Empire State Building, this midtown Manhattan hotel features a daily breakfast buffet and a cocktail lounge.
Score from 1106 reviews Very good
We liked the hotel location, helpful staff especially the girls at breakfast. The bar was nice to come back to after a long day sightseeing and everything was clean and comfortable.
Location is really good - half a block from the metro 1,2,3 line at 28th Street Room was really big for NYC with a good (king) size bed The room / bathroom and all other parts of the hotel were very clean and fresh It's a 10 minute walk to Times Square or Empire State Building Friendly staff in the hotel who were very helpful and polite at all times We went just before Christmas and the hotel is on the same street as lots of flower stores - great to walk down the street in the morning and smell fresh christmas trees! Great value for money compared to other hotels in NYC
QUIET, CLEAN, AND GREAT VALUE FOR THE MONEY. IN NYC, MOST PLACES GOUGE YOU FOR A ROOM THE SIZE OF A BROOM CLOSET, BUT THIS HILTON HAD A NICE SIZED ROOM, ESPECIALLY FOR A SOLO TRAVELER. BATHROOM WAS LARGE TOO, WHICH CAN BE RARE IN NYC HOTELS. ALSO, CLOSE TO THE TRAINS, PENN STATION, SHOPPING, MIDTOWN, ETC.
NOTHING, IT WAS A VERY PLEASANT STAY.
great location in Chelsea
poor value for the money. I have stayed at hotels much nicer for less than half the price.
I must say the staff was excellent. Especially the front desk and Bell hops.
the location was great; small boutique feel with good service, amenities, style and cleanliness. Could walk to take subway to many sites.
Mattress was a flexi one where you chose the soft/firmness of it - which was great. Location was great - 5 mins walk to Madison Square Gardens and literally a few minutes walk to the subway, which is so easy to use.
The noise!!! We were quite high up and I dont believe the windows are double glazed so the noise is constant - its quite a busy road where the hotel is so take ear plugs!!
People Clean room and bathroom Fridge and microwave Plenty of drawer space Hot cider in lobby
Everything was very nice
I was double billed for my room. I am still waiting for this to be corrected. So far their mistake has cost me $72. I had planned on staying again but unless this is corrected and my fees are refunded to me it won't happen!
All staff very pleasant and helpful without exception - / very good breakfast though a little pricey / very good location
It was close to everything I needed. Could walk to everything
At night the area got a little creepy. Very dark and not feeling to safe walking back to the room.
NYC is noisy and busy, but the Hilton Garden Hotel in Chelsea was extremely comfortable and relaxing following a hectic day travelling around.
The hotel is up to date. Great Value. We got a top floor. Could not beat it.
Location Staff Room facitities
staff, other friendly guests,
the cost (NYC hotels are all just as expensive)
Got a value deal - good location for such price!
Great value for money, double queen with city view for $145 excl tax. Spacious compared to other rooms we had in New York. Great location. Excellent reception staff.
At fist everyone was very nice and friendly. Location was great. Did have a nice time till checkout.
Housekeeping kept knocking on the door and calling our room. We were sleeping and could not sleep. Then charged me a 250 smoking fee, I do NOT smoke! Then 50 for who knows what. No one said it was no smoking and no signs that you could be charged. The room was left clean and nothing was broke or missing. They should of told me plus the manager would not look at me when I asked about it then hid in the back room. So shady and that's robbery! I will never stay at a hilton ever!!!
Would not give Hilton points because room was not directly booked with Hilton.
Room has all you need in this city to bed down for the night. Big room for nyc standards. Quiet at night. The hotel is located on 28th St., close to Madison Square Garden, Macy's, Empire State Building, Times Square, the Theater District, subways and numerous restaurants in Hell's Kitchen. It's a great location and I've stayed here before and liked it first time to rebook on my next NYC visit. Hotel room rate includes free wifi and it's a good speed.
Not tons of closet space. No on site restaurant for evening meals. Though lots to choose from around the city.
Location and also the great comfort of the beds and pillows
Staff could be a little more helpful with sharing information about the great city, places to see etc...
The 2 rooms were on different floors although we stated that we are a family travelling together
Great location, easy to get to everywhere. Room is small but clean with a comfortable bed. Polite, helpful and friendly staff. Will return.
Our room is right next to the vending and ice machines and a housekeeping supply room. It's noisy in the morning.
It was on the location we were looking for and the wi-fi worked ok.
small room and bathroom
That you did not have to use your card to get up to the room.
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