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Hilton Garden Inn Chelsea
121 West 28th Street, Chelsea, New York City, NY 10001 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 27 at 4:05 AM from Bangladesh.
6 Reasons to Choose Hilton Garden Inn Chelsea
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122 verified reviews
We speak your language
Hilton Garden Inn Chelsea's staff speak: Italian, Spanish, English
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Food & Drink
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 30 per day.
Private parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, Spanish, English
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hilton Garden Inn Chelsea accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note, guests under 21 years old can only check in with a parent or official guardian.
Upon check-in, a photo ID and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 122 reviews
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Great location, easy to get to everywhere. Room is small but clean with a comfortable bed. Polite, helpful and friendly staff. Will return.
Our room is right next to the vending and ice machines and a housekeeping supply room. It's noisy in the morning.
It was on the location we were looking for and the wi-fi worked ok.
small room and bathroom
That you did not have to use your card to get up to the room.
Service, location, cleanliness, quality, design, concept.
Noise level. You need better sound insulation. I could hear distinctly the chatter and banter from the room next door. Very discomforting at midnight.
Compact, neat fairly small room but with super clean well appointed bath and comfortable bed. Staff okay, porters better than front desk which seemed somewhat uneven.
See above. No real complaint will return if area warrants.
Location is good to catch anywhere. Only some walk.
Very pleasant people working their.
Friendly helpful staff, great views (unusual for NYC), good location on a nice street (lots of plant vendors).
Great location - walking distance to Times Square! Subway at the end of the block to take you wherever you need to go. It was our first time in NY so we were a little apprehensive but overall impressed with the hotel and staff.
It was expensive to stay in Manhatten so there may be better value for money out there if you book well in advance.
Location was right for us. Staff was helpful when we pressed for assistance.
Took some fast talking to extract the included breakfasts from them. It was part ot the deal, but the staff initially denied all knowledge. Having our confirmation in hand saved the day.
Location, affordability, WiFi, microwave, mini fridge.
Very slow elevators, staff unable to print boarding passes for us with simple instructions, no safe in the room for valuables.
Stayed at this hotel twice now. Will definitely come back for a third.
Construction on the street was loud. But that was not the hotels fault. Everything in NYC is under construction.
Very convenient location in Manhattan, pleasant and helpful staff, good rates for NYC.
Nothing, it's a great hotel
Staff very nice and willing to help and support. Room are very confortable comparing with price. Wireless very good. Miocrowave in the room vrey useful
We were at 7th floor, not so high, on windy days the wind was passing thru the windows, cooling down the room.
Maid service was good once they showed up
Maid service was inconsistent . Twice the room hadn't been cleaned by 4pm
Comfort! The bed was awesome!
The location: it's in Manhattan, but a little far from the subway "E", that is the most convenient connection to the JFK.
Location, staff, comfort of rooms
AC unit too loud
Location, price, staff, cookies
we stayed in 1207 . It was easy to hear other guests outside our room and the opening and closing of doors was very loud.
No safe in room
Staff were very helpful and the hotel was very clean and comfortable
Unfortunately we were unlucky to be next door to some young people who played their music very loud. The staff were excellent and gave us a new room and a complimentary breakfast .
Breakfast was amazing Wi-fi worked really well Best location ever!
how friendly and helpful staff were , breakfast rooms ,
Staff was very pleasant. Comfortable beds
WiFi did not work. Price was too much for size of room (very small).
Price, simple check-in, has all basic amenities an average business traveler needs. Great staff.
Dark rooms, Inefficient layout. Beds are a bit stiff. HVAC constantly running, hard to hear anything else. The towel bar next to sink fell apart and cracked my computer screen.
My mother booked on line for me (20 yrs old) and my brother (16 yrs old) to stay in this hotel for 3 nights as 1 adult age 18+ and 1 child. The full payment was made at time of booking.When we arrived to check in at 8.30pm they would not give us our room as they said one of us had to be over age 21. I had to ask my mother who lives in Europe (@1.30am) to scan her passport and email it with her consent directly to the hotel. This requirement should be flagged when booking NOT when arriving at the hotel. The hotel management have still not acknowledged that their website booking page needs to be updated.
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