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121 West 28th Street, New York City, NY 10001, United States of America – Show map
|King Room with City View|
|Queen Room with Two Queen Beds with City View|
|King Room with Roll-In Shower - Disability Access|
|Double Room with Two Double Beds - Roll In Shower|
|Queen Room with Two Queen Beds|
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181 verified reviews
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Hilton Garden Inn Chelsea's staff speaks: Italian, Spanish, English
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Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 30 per day.
Private parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, Spanish, English
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 180 reviews
Value for money
Show reviews from:
Located just a 2-minute walk from Pennsylvania Train Station, the Courtyard by Marriott New York Manhattan/Chelsea features an on-site fitness center. Free Wi-Fi access is available.
Score from 1506 reviews Excellent
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 11579 reviews Review score
Just 2 blocks from Madison Square Garden, this downtown Manhattan hotel has a daily hot breakfast and rooms with free Wi-Fi and a cable TV. Penn Station is just a 5-minute walk away.
Score from 1591 reviews Very good
In the center of midtown Manhattan, this New York hotel within a 10-minute walk of both Central Park and Times Square.
Score from 2975 reviews Good
Pillows are too soft for me
Fabulously comfortable bed, great Neutrogena bath products and strong shower, lovely breakfast room, great location, friendly staff
A bit pricey, 2 people with breakfast = about US $300
Location, the cost/night was good, room was clean,complimentary hot tea, coffee, apple cider in the lobby, staff & service, refrigerate in the room, the view of the city from top 24th floor.
Top floor rooms don't have a view of Empire State building as advertised (the view is blocked by other buildings), slow elevator, outdated decor of the room brings you back to 1980.
the heater is very noisy, can't sleep weel at night. they use water saving shower head, water flow very slow, can't have a plasent shower.
Easy access to subway. Free coffee and tea in the lobby. Good to have that in winter.
The scenary outside is not worth that extra pay, at least from the direction of my window. The door does not seal well. You can hear the moving of the elevator. Not a thing I anticipate from Hilton.
Pleasant staff. Knows the city well enough to give directions. Quiet and clean.
Flower district is dirty and rough, narrow street and sidewalk of potholes. Hotel has very small lobby. No continental breakfast, but you can buy it for $18. You only get clean sheets every 3 days under the guise of conservation. No cost savings offered. You "conserve" by sleeping in soiled sheets. If you would like clean sheets everyday, you must request it. Will store your luggage if you arrive before 3:00 check in, but there is a fee if luggage needs to be stored after 11:00 check out.
We got a great deal on this place during the holidays. The rooms are very clean and the beds and are super comfortable. The staff is very friendly and helpful (even though the hotel is a zoo), there is a fitness centre, complimentary coffee and tea in the lobby, and the location is convenient to just about everything.
For $129, I can't think of anything to complain about!
Close to many attractions/the subway Great food options nearby
No good coffee option in the hotel
We liked the hotel location, helpful staff especially the girls at breakfast. The bar was nice to come back to after a long day sightseeing and everything was clean and comfortable.
Location is really good - half a block from the metro 1,2,3 line at 28th Street Room was really big for NYC with a good (king) size bed The room / bathroom and all other parts of the hotel were very clean and fresh It's a 10 minute walk to Times Square or Empire State Building Friendly staff in the hotel who were very helpful and polite at all times We went just before Christmas and the hotel is on the same street as lots of flower stores - great to walk down the street in the morning and smell fresh christmas trees! Great value for money compared to other hotels in NYC
QUIET, CLEAN, AND GREAT VALUE FOR THE MONEY. IN NYC, MOST PLACES GOUGE YOU FOR A ROOM THE SIZE OF A BROOM CLOSET, BUT THIS HILTON HAD A NICE SIZED ROOM, ESPECIALLY FOR A SOLO TRAVELER. BATHROOM WAS LARGE TOO, WHICH CAN BE RARE IN NYC HOTELS. ALSO, CLOSE TO THE TRAINS, PENN STATION, SHOPPING, MIDTOWN, ETC.
NOTHING, IT WAS A VERY PLEASANT STAY.
great location in Chelsea
poor value for the money. I have stayed at hotels much nicer for less than half the price.
I must say the staff was excellent. Especially the front desk and Bell hops.
the location was great; small boutique feel with good service, amenities, style and cleanliness. Could walk to take subway to many sites.
Mattress was a flexi one where you chose the soft/firmness of it - which was great. Location was great - 5 mins walk to Madison Square Gardens and literally a few minutes walk to the subway, which is so easy to use.
The noise!!! We were quite high up and I dont believe the windows are double glazed so the noise is constant - its quite a busy road where the hotel is so take ear plugs!!
People Clean room and bathroom Fridge and microwave Plenty of drawer space Hot cider in lobby
Everything was very nice
I was double billed for my room. I am still waiting for this to be corrected. So far their mistake has cost me $72. I had planned on staying again but unless this is corrected and my fees are refunded to me it won't happen!
All staff very pleasant and helpful without exception - / very good breakfast though a little pricey / very good location
It was close to everything I needed. Could walk to everything
At night the area got a little creepy. Very dark and not feeling to safe walking back to the room.
NYC is noisy and busy, but the Hilton Garden Hotel in Chelsea was extremely comfortable and relaxing following a hectic day travelling around.
The hotel is up to date. Great Value. We got a top floor. Could not beat it.
Location Staff Room facitities
staff, other friendly guests,
the cost (NYC hotels are all just as expensive)
Got a value deal - good location for such price!
Great value for money, double queen with city view for $145 excl tax. Spacious compared to other rooms we had in New York. Great location. Excellent reception staff.
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