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3838 East Van Buren Street, Downtown Phoenix, Phoenix, AZ 85008, United States of America – Show map
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103 verified reviews
They speak your language!
Hilton Garden Inn Phoenix Airport North's staff speaks: Spanish, English
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Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (free), Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 103 reviews
Value for money
Show reviews from:
Featuring a large variety of free amenities, including a daily hot breakfast buffet, this hotel is only minutes from Phoenix Sky Harbor International Airport with 24-hour free airport shuttle service....
Score from 287 reviews Very good
Moments from Phoenix Sky Harbor International Airport and featuring easy access to downtown Phoenix attractions, this pet-friendly all-suite hotel features a 24-hour free airport shuttle service.
Score from 190 reviews Excellent
Featuring a free 24-hour shuttle to Phoenix Sky Harbor International Airport, just 4 miles away, this motel features an outdoor pool and rooms with free Wi-Fi.
Score from 792 reviews Good
Conveniently located one mile from Sky Harbor International Airport, this full-service hotel offers guests free airport shuttle service as well as convenient access to downtown Phoenix.
Score from 148 reviews Very good
Convenience and good shuttle service, good driver.
The room was very nice and accommodating!!
The front desk check-in lady was a bit rude. She didn't give us the normal complimentary breakfast tickets to the on-site restaurant or allow me to use our Hilton Honors rewards on this room either since we didn't book directly through the Hotel .
Staff were extremely friendly and helpful, really appreciated as arrived after a 10 hour flight and was jet lagged. Also convenient to have a restaurant and bar on premises. Great breakfast.
Decor was a little tired and also it was odd that the reception, lounge, bar and restaurant was one large Open area as made it wuite noisy and not intimste at all.
Friendly staff at check in Proximity to airport but room was quiet
The atmosphere & decor. It. Was great being so close to the airport.
The fact that a full buffet was the only option for breakfast. We would have preferred to order from a menu because we don't eat very much at that time of day.
Easy access to the airport.
Wouldn't recommend this hotel to those that were going to be staying in Phoenix for more than a day. Not in the best of neighbourhoods.
Location to airport
Very Noisy AC unit!
There was nothing that I didn't like.
We were flying in late and needed a nice spot for the night, close to the airport. This fit the bill well. We'll take advantage of the airport shuttle next time. There was plenty of parking and most guests appeared to be business travelers. Every hotel employee we encountered was a pleasure to deal with. We were especially impressed with the friendly team who run the breakfast restaurant. Would definitely stay here again when we want to be by the airport.
Great hotel at a good price. Some of the friendliest staff I've found in US.
Paper cups in a Hilton?? Apalling! Aircon too noisy to leave on overnight so ended up too hot to sleep well.
Our first room had a very pine smell; the staff was excellent in allowing us to change rooms
Airport Shuttle and driver Close to a light rail station with access to the CBD A 10 minute walk to the light rail station I would not do this walk at night
At first given a room on the back of the building. I asked to be changed to a room on an upper floor at the front of the hotel. This was done willingly. Absolutely no food outlets surrounding the hotel
Air conditioning unit very noisy.
breakfast was very good
no remote in room I called the front desk never got one. to many charges my credit card and I called 5 times I left 5 messages Becky never once called back so I finally called upset because no one would answer my questions the front desk lady Mary said Becky was busy I told her I felt like they were giving me the run around and I asked Mary forcorporates phone number Mary said she does not know how to get the phone number I told her I would find it and I hung up within a minute she called back and knew all the charges .To me that is poor customer service I was very upset with the staff I felt and still feel they do not care so no I would not recommend this Hotel
Great way to catch up sleep after a16 hours flight
The price is right even if there are a few blemishes on the hotel. The chef makes a great omelette!
The air conditioner was making a lot of noise... But for the inconvenience the hotel provided a free breakfast.
Ability to leave my vehicle while out of town; 24 hour shuttle; fantastic desk clerk on duty at my arrival.
Length of time it took for pending charges on my credit card to be removed.
Pre-booked early morning call (4am)never materialised.Good job we had a mobile phone!!
The breakfast improved in the past year.
The wifi is a bit slow.
They can't provide invoice with dollar amount as I am for business purpose, and need this invoice for finanical application. They told me to contact with Booking.com, but I don't know how to get this invoice from Booking.com
Close to airport. comfortable beds. Got good nights sleep. Rooms well equipped. Good breakfast buffet.
The friendliness, flexibility and profesionalism of the staff, both at the reception and in the restaurant. The fact that it was quiet; there was very little or no noise from the hallway nor the rooms next door and above/below, nor from the road outside. Much appreciated. Furthermore I liked that the room was clean and spacious.
Pool towels were not available on the second day.
Shuttle service and driver were excellent.
The alarm clock was set to the wrong time. I saw instructions for how to set the alarm time, but I wasn't able to correct the actual time.
In both rooms the toilets were broke and the air conditioning unit was so loud it kept us up both nights.
Food was good Very comfortable Good location Airport shuttle