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3838 East Van Buren Street, Downtown Phoenix, Phoenix, AZ 85008, United States of America – Show map
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119 verified reviews
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Hilton Garden Inn Phoenix Airport North's staff speaks: Spanish, English
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Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (free) , Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 119 reviews
Value for money
Show reviews from:
Featuring a large variety of free amenities, including a daily hot breakfast buffet, this hotel is only minutes from Phoenix Sky Harbor International Airport with 24-hour free airport shuttle service....
Score from 283 reviews Very good
Equipped with modern amenities, including in-room MP3 compatible radios, this all-suite hotel is ideally centered in downtown Phoenix and offers free shuttle service within a 2 mile radius.
Score from 17 reviews Very good
Providing a free 24-hour shuttle service to Phoenix Sky Harbor International Airport, this property provides free Wi-Fi. Direct TV with over 120 channels and sports packages is included.
Score from 344 reviews Good
Featuring an outdoor pool and hot tub, this Phoenix hotel is less than 5 miles from the junction of Interstate 10 and 17. Free Wi-Fi and a daily continental breakfast are included.
Score from 74 reviews Very good
From checking to check out the staff did a great job. The facilities were great, we would definitely recommend this hotel to other travelers.
rooms were spacious and clean late night staff were pleasant and helpful breakfast buffet was tasty with good selection
it would have been nice to stay a little longer than a layover as it was a nice place
Location, access to the airport and downtown. Good food, nice bar, friendly service. Everything was excellent but the room deodorizer.
Room deodorizers were over whelming. There was no way to get the cloying odor out of the room even after the plug-in was disconnected. Windows did not open and a/c did not circulate fresh air into room. A perfectly delightful place to stay with this exception. I would not stay here again without first checking out the room for plug-in deodorizers. (There were also two on the wall in the short hall outside the room. Had to go outside to get fresh air)
I would definitely choose to stay here again. Although we only stayed one night while catching a flight out I was impressed with the facilities we used and the friendly staff. I particularly liked the quick check out service and the free wifi.
Easy, accommodating check-in, airport shuttle, very comfortable bed, soft pillows, spotless room, attractive and modern bath.
Minor noise from the airport
Nice large room Very Clean Friendly Staff
Easy to get to from the freeway and offers free shuttle to airport. Complimentary refreshments in the foyer is a nice touch. Rooms are comfortable and the staff are friendly and helpful. Bar does a great Margarita.
Bed very comfortable /staff accomadating
No complimentary breakfast
Clean, comfortable, spacious, and nice looking facility, with all the trimmings. Perfect place to rest and unwind before an early flight. Staff helpful and accommodating, shuttle fast and reliable.
Shuttle to and from the airport Beds very comfortable Very clean and updated, large rooms. Indoor and outdoor pool, fitness center
Our room was next to the elevator, I would definitely request to be away from the elevator next time. It kept we awake all night.
Location, we were flying home from Phoenix
To get hot water to the sink or shower you had to run the water on full hot for more than five minutes. I felt bad with such a waste of water. This needs to be corrected
Convenience and good shuttle service, good driver.
The room was very nice and accommodating!!
The front desk check-in lady was a bit rude. She didn't give us the normal complimentary breakfast tickets to the on-site restaurant or allow me to use our Hilton Honors rewards on this room either since we didn't book directly through the Hotel .
Staff were extremely friendly and helpful, really appreciated as arrived after a 10 hour flight and was jet lagged. Also convenient to have a restaurant and bar on premises. Great breakfast.
Decor was a little tired and also it was odd that the reception, lounge, bar and restaurant was one large Open area as made it wuite noisy and not intimste at all.
Friendly staff at check in Proximity to airport but room was quiet
The atmosphere & decor. It. Was great being so close to the airport.
The fact that a full buffet was the only option for breakfast. We would have preferred to order from a menu because we don't eat very much at that time of day.
Easy access to the airport.
Wouldn't recommend this hotel to those that were going to be staying in Phoenix for more than a day. Not in the best of neighbourhoods.
Location to airport
Very Noisy AC unit!
There was nothing that I didn't like.
We were flying in late and needed a nice spot for the night, close to the airport. This fit the bill well. We'll take advantage of the airport shuttle next time. There was plenty of parking and most guests appeared to be business travelers. Every hotel employee we encountered was a pleasure to deal with. We were especially impressed with the friendly team who run the breakfast restaurant. Would definitely stay here again when we want to be by the airport.
Great hotel at a good price. Some of the friendliest staff I've found in US.
Paper cups in a Hilton?? Apalling! Aircon too noisy to leave on overnight so ended up too hot to sleep well.
Our first room had a very pine smell; the staff was excellent in allowing us to change rooms
Airport Shuttle and driver Close to a light rail station with access to the CBD A 10 minute walk to the light rail station I would not do this walk at night
At first given a room on the back of the building. I asked to be changed to a room on an upper floor at the front of the hotel. This was done willingly. Absolutely no food outlets surrounding the hotel
Air conditioning unit very noisy.
breakfast was very good
no remote in room I called the front desk never got one. to many charges my credit card and I called 5 times I left 5 messages Becky never once called back so I finally called upset because no one would answer my questions the front desk lady Mary said Becky was busy I told her I felt like they were giving me the run around and I asked Mary forcorporates phone number Mary said she does not know how to get the phone number I told her I would find it and I hung up within a minute she called back and knew all the charges .To me that is poor customer service I was very upset with the staff I felt and still feel they do not care so no I would not recommend this Hotel
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