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Score from 57 reviews Very good 8.5/10

Newest reviews for Hilton Garden Inn San Jose/Milpitas

  • Anonymous
      United States of America
    August 7, 2014

    Staff was helpful. Facility was comfortable and secure.

    Need clearer in-room directions for Sleep Number bed.


  • Deborah
      United States of America
    July 3, 2014

    An excellent place to stay! Friendly staff! Very comfy beds!


  • Lawrence
      United States of America
    June 25, 2014

    Room was not ready at 3Pm as guaranteed. It was ready at 5:30, but the bath drain was broken. Maintenance repaired in 15 minutes. Front desk was rude and when we complained that we waited for 2 1/2 hours for the room, the front desk firmly asked if we wanted to speak to their cleaning crew. The cleaning crew was short handed. We request our bill be reduced by the 2 1/2 hours we were unable to check in.


  • Boon
    June 19, 2014


    The management of the booking. The change in our arrival date was not captured in their system despite confirmation was given to It took them 1.5 hours to sort out the room availability as they were sold out.


  • Anonymous
    May 25, 2014

    Great location, close to restaurants and stores. Breakfast is ok, but employees are working hard to make sure all run smoothly.

    Overpriced, and not best value for money. Gym gets crowded when used by 2 people.


  • Teresa
      United States of America
    April 15, 2014

    Everything was wonderful. Check-in and Check-out was quick and easy. The staff was very friendly and efficient. The room very clean. A fantastic, wonderful stay!!


  • Tina
      United States of America
    February 6, 2014

    They charged me double for my room even though the lady at check in said she would refund the extra room.


  • Anonymous
    November 1, 2013

    pretty nice breakfast, efficient shuttle service, friendly staff.

    walls are thin..can hear next door guest snoring. Floors are hollow..can hear upstairs guest walking around the room.


  • Silvia
      United States of America
    July 8, 2013

    It was clean and convenience location

    Breadfast should be include with your stay.


  • Anonymous
      United States of America
    July 3, 2013

    The staff was wonderful. Rooms were clean and beautiful. We stayed the night before returning home from a trip. We planned to take advantage of the free airport shuttle...but be aware if you have an early flight shuttle service begins at 7 A.M. We ended up taking a cab.

    Free Airport shuttle was advertised and is available, but it didn't work for us as we had an early flight out.


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