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Hilton Garden Inn San Mateo
2000 Bridgepointe Circle, San Mateo, CA 94404 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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6 Reasons to Choose Hilton Garden Inn San Mateo
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11 properties in San Mateo
Including hotels, apartments, villas and more.
27 verified reviews
We speak your language
Hilton Garden Inn San Mateo's staff speak: Filipino, Spanish, English
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Hiking, Fitness Center, Hot Tub
Food & Drink
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hilton Garden Inn San Mateo accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in, a photo ID and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that a free airport shuttle service is provided to and from San Francisco International Airport. It runs hourly between 5:50 am and 9:50 pm.
The property is undergoing renovations in the lobby area and select guests rooms. These renovations will take place from March 2014 through August 2014.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 27 reviews
Show reviews from:
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We used this as a first stop after flying in to SFO. fairly close at hand and easy to get to. It's perfectly functional and nothing really to complain about. There's a selection of restaurants around the nearby retail park if you don't fancy the hotel one.
Great breakfast buffet with excellent pancakes.
location and hospitality of staff
smell due to new indoor decoration
The bed only had a sheet over the sheep skin on the bed, any kind of body fluid will be on the bed how would that be sanitized? I will not stay at a Hilton that has that type of bed. There is no way the body fluids could be removed with out some kind of sanitation.
It was near where I needed to go.
My booking was more than what I set up with Booking.com. Had my email confirmation so got it corrected. Construction inside was disruptive. Wrong information about the cost of a dinner. Front desk manager didn't handle concerns we'll. No breakfast.
swimming pool，free parking
The quietness and cleanliness of the rooms, the selection of items in the little market, the menu for breakfast, the efficiency of the staff, the convenience of using wi-fi
Breakfast buffet was great. Room was very clean. Staff was friendly and helpful. Great stores nearby -easy to get the items I forgot at home - little store in the lobby was also very good.
Bed linens were kind of wrinkled. Confusing neighborhood of maze-like streets, more signage please!!
The only request I made when I made my reservation was " a quiet room". They put me next to the elevator. I could hear it all night.
I had reserved two doubles and was travelling with a friend. The agent at the desk did not even acknowledge that he was giving us a king bed. Told us that he was upgrading up to a mini suite. It might be a little noisy; it was next to the elevators. MIGHT be? Try impossible. It also smelled because I'm sure it was never used. They moved us to a room that didn't have two tv's. That was something they thought might bother us! Still a king bed. If we had been two business men they would have at least mentioned that to us. Will never stay there again. May never even go to a Hilton Garden Inn again.
Free transport to San Francisco Airport
Absence of room safe
Friendly staff, great clean, comfortable and spacious room. Perfect location for visiting San Francisco.
Breakfast was not included in the room rate and costs $15 per person. For that price you can find much better in the area (or E.G. in Burlingame). Our room was on the 2nd floor on the back and far end of the hotel, right above where all the airco units and some power generator were. Even with ear plugs I had trouble sleeping. Major bummer. We booked this hotel to rest after visiting San Francisco but if you can't sleep everything else doesn't really matter...
the Door key. Fail right on the first time I have to switch key. and the second third times it even lock out my wife. She have to walk around the hotel to get in.
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