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Newest reviews for Hilton Garden Inn Stony Brook

  • Helvio
      Portugal
    June 23, 2014

    The location was very convenient, and the room was spacious and very comfortable.

    There is no easy option to turn off the noisy fridge during the night (only if you want to break your back moving furniture around and risking damaging it). The breakfast was not too sundry, and its quality did not match the hefty price they charged (which competes with the price of a complete luncheon elsewhere). But these are just details. The worst part was that apparently partying in the lounge area is allowed, until 1-2 AM. Since I was in the ground floor I had to put up with the noise of young people screaming their lungs out until very late. Talking loud in the corridors is not discouraged, and that includes members of the staff with their walkie-talkies. I chose the "quiet room" option, but I couldn't sleep when I wanted; I could only go to sleep when they decided. Shameful.

    6.3

  • Gretl
      United States of America
    June 22, 2014

    Loved the location, the staff, the rooms and the hotel in general. I had an excellent time staying at this Hilton.

    It took me a bit to get on to the internet...but I did finally figure it out. Thx!

    10

  • Anonymous
      United States of America
    June 19, 2014

    very clean, no weird hotel smell. top notch bathrooms.

    lack of TV channels, tiny pool

    8.8

  • David
      United States of America
    June 15, 2014

    clean

    Some booking problems, staff not really helpful, have had issues in the past at this location. The Dansford in Port Jefferson was full booked, hate having to come to this facility, feel like a step down! Have attempted to eat here in the past, never again

    4.6

  • Christina
      United States of America
    June 15, 2014

    Easy to find

    10

  • Deborah
      United States of America
    June 13, 2014

    Liked it all!

    10

  • Ali
      United States of America
    June 6, 2014

    Staff behind the reception desk was very helpful however breakfast table waiting team were not.

    10

  • Ellen
      United States of America
    May 22, 2014

    complementary wi fi, comfy bed

    no food service

    9.2

  • Kenya
      United States of America
    May 5, 2014

    The service! Particularly provided by frond-desk associate, Ryan, was outstanding, going out of his way to assist us. Thanks Ryan!

    Noisy inconsiderate guests passing by our door chatting loudly in the middle of the night.

    9.6

  • Diana
      United States of America
    May 3, 2014

    Customer service was outstanding

    10

  • John
      United States of America
    April 13, 2014

    New, clean room. Great amenities. Courteous and helpful staff.

    Unable to purchase single cup of coffee without ordering breakfast buffet.

    10

  • Gerard
      United States of America
    March 17, 2014

    Room. Breakfast

    Bar closes at 10 pm

    9.2

  • Ali
      United States of America
    March 8, 2014

    Room was very spacious, clean and comfortable. I enjoyed the wide hallways,carpet choice and color palette as well. Receptionist was very professional and welcoming.

    Breakfast was ok. But servers were in their own world not attentive and I was hearing all their conversation behind serving station.

    9.6

  • Anonymous
      Greece
    February 28, 2014

    Two minute walk from Stony-Brook University. Staff very friendly and helpful. Food at the restaurant excellent. Room clean and comfortable, everything provided for a comfortable stay. Decor very classy. Gym and indoor pool provided which looked clean and inviting; however I did not have time to use them. I was particularly impressed by the provision of Mac computers and laser printers for the guests in a room named "Business Center". The hotel shuttle bus service is extremely helpful for a tourist who is not familiar with the surroung area; I arranged pick-up from Stony Brook train station and a lift to the station. I found this service invaluable.

    The unavailability of smoking rooms. Smoking is a legal activity and provided there is no imposition on non-smokers' rights, I fail to understand why smokers are generally treated as pariahs. I thought that the food selection for breakfast did not reflect its high price.

    9.2

  • Marie
      United Kingdom
    February 17, 2014

    New Hotel with good facilities. Friendly accommodating staff. Shuttle bus service within 5 miles of hotel very useful.

    8.3

  • Anonymous
      United States of America
    February 13, 2014

    The staff was very friendly and helpful when I had a question. The food was delicious and the accommodations were perfect. Thank you for a wonderful stay.

    10

  • Myles
      United States of America
    January 23, 2014

    It was just a hotel the breakfast was passable and I never ate any other meal there. I did like the computer room where I typed and printed out my husband's eulogy

    Through a mixup I needed a taxi to get to my husband's funeral and when I asked the desk about ordering one for me they handed me a number and said call

    6.3

  • Kim
      United States of America
    December 10, 2013

    Since I was visiting the Stony Brook University Campus with my son, the location was ideal.

    I wish we had been told about the shuttle service earlier. We would have gotten to do more as we did not have transportation to go where we wanted to.

    8.3

  • Anonymous
      United States of America
    December 7, 2013

    Facilities are all new, very comfortable, nice and professional staff. Located in Stony Brook University, very quiet.

    8.3

  • Audrey
      United States of America
    November 14, 2013

    The room with one king size bed was very comfortable, clean and spacious.

    The cold shower was hard to endure. I let the water run for a reasonable lenght , but it never warmed up. As I was in the shower already, I didn't bother to call the desk. When we checked out, I forgot to mention it when I dropped off the key. My previous experience with Hilton Garden is they don't respond to complaints.

    10

  • Anonymous
      United States of America
    November 10, 2013

    The staff was very courteous.

    Given the price, I would have thought that some kind of breakfast would have been included for free.

    7.9

  • Anonymous
      United States of America
    September 13, 2013

    Welcome greeting . Design friendly Bright, light open lobby

    All good

    10

  • Thomas
      Germany
    September 4, 2013

    Really nice hotel reception staff and good location.

    No issues.

    8.3

  • Anonymous
      South Korea
    August 30, 2013

    very very terrible staff

    4.5

  • Anonymous
      South Korea
    August 30, 2013

    very very terrible staff

    5

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