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Score from 744 reviews Very good 8.1/10

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hotel Located 4 miles from Dockweiler Beach State Park, this modern hotel provides free 24-hour dedicated shuttle service to Los Angeles International Airport just 1 mile away. It features on-site dining.

Most recent booking for this hotel was today at 14:47

Score from 2818 reviews Very good 8/10

Newest reviews for Hilton Los Angeles-Universal City

  • Katharine
      United Kingdom
    August 27, 2014

    Good quality bedding, modern rooms, nice bathroom, receptionists were very helpful, Convenient for universal studios

    Bar staff Right next to main road

    9.6

  • Tiffiny
      United States of America
    August 24, 2014

    Extra fee for parking

    9.2

  • Chikako
      France
    August 24, 2014

    very close to universal sutudio

    shawer noise (some one take 4:00am

    6.3

  • Pia
      United Arab Emirates
    August 23, 2014

    Location, spacious rooms with great view, lots of facilities

    9.6

  • Candice
      United States of America
    August 22, 2014

    We were in walking distance of Universal Studios. The Hotel staff was very friendly at the mini Starbucks, at the bar, and especially the elevator attendant.

    Paying for parking, your paying a good amount of money for the room you would think as a guest of the Hilton the parking should be free!

    10

  • Martyn
      United Kingdom
    August 21, 2014

    Like staying at granny's house old furniture, boring decor, but generally impeccably clean. It is very beige but staff helpful and friendly. Overall it was a experience back into 1960

    We stayed on floor 24 next to the presidential suite, the bath has been painted, and was peeling, shower had a mind of its own

    6.7

  • Alessandra
      Italy
    August 20, 2014

    The big room, the pool, the friendly and available staff, Hilton style.

    10

  • Pauline
      Canada
    August 19, 2014

    Location close to everything and free shuttle to universal city. Beds were so comfortable! All staff were friendly and helpful. Nice pool

    10

  • Pascal
      Belgium
    August 18, 2014

    - people very friendly and aware of the satisfaction of their customer; - nice pool; - parking price reasonnable; - Universal Studio accessible by foot (5 minutes walk)

    - prices of the restaurants are too high - long wait time for the lifts

    9.6

  • Adel
      Saudi Arabia
    August 13, 2014

    Very close to Universal Studios. Clean, quite and cosy rooms.

    9.6

  • Anonymous
      United States of America
    August 11, 2014

    Great location friendly staff fast vallet comfortable bed

    no free breakfast

    10

  • Anonymous
      China
    August 11, 2014

    This hotel is very close to Universal Studio, only 10 mins walk. Staff were nice and helpful. Room was good.

    8.3

  • Mahdi
      Qatar
    August 7, 2014

    Location only

    As my visit is for leisure, I was expecting to have a good information about the city from the concierge people, I have been shock from old man and lady who they have NO idea about their job!!!!!. Hotel was not clean, smelly with no point of interest to stay over there.

    3.3

  • Anonymous
      United Kingdom
    August 3, 2014

    Location

    Booked via UK website that promoted that the room we booked could sleep 4 - also I emphasised specifically on the booking form we booked for 2 adults + 2 teenagers - however on arrival advised that we had booked a room for two - manager refused to accept hotel part of liability as we had specifically detailed in booking detail that we needed to sleep 2 adults + 2 teenagers - the conclusion we had to pay for second room - with taxes ended up with bill of > £1000 for accommodation for two nights for family of four . We were also caught out by the poor communication over the upgrade to the full breakfast - the staff inviting out teenagers to collect from the buffet even though the continental vouchers had been presented - then trying to charge us later - declaring to us that the teenagers had rushed to collect food when in fact they had stayed at the table waiting for us for >10 mins -until they had been invited to access the main breakfast bar -- This was the poorest value hotel in a journey from san Francisco to San Diego - I advise you to AVOID . -+++

    5.4

  • Gabrielle
      United States of America
    July 29, 2014

    Cafe Sierra was amazing.

    Stain on the pillowcase

    9.6

  • Debbie
      United States of America
    July 26, 2014

    The hotel was beautiful! Great views!

    Water pressure in the shower was terrible.

    9.6

  • Michael
      United States of America
    July 19, 2014

    Location was excellent to city walk as well as universal studios. Shirt drive to Hollywood and downtown.

    Pull out couch in room was broken, we called for repair the first night of stay and it never was repaired our entire stay of three nights four days. Found graphically written love letters in couch cushions as well. Bellman who helped load luggage upon out departer just threw our heavy bags into back seat of truck ruining my $400 cowboy hat as well as my wife's favorite fedora hat. Overall only thing this place has going for it is the Hilton name and a great location.

    6.7

  • Anonymous
      Ireland
    July 18, 2014

    Good standard what you'd expect from this type of hotel, all good.

    Food was pricey.

    8.8

  • Sharon
      United States of America
    July 15, 2014

    Proximity to universal studios park

    I used a glass and they didn't replace it with a new glass - they just cleaned the one I had used and put it on a washcloth on the bathroom sink. Ewwww!!!! That tells me they washed the glass in the bathroom. I don't know about anyone else, but I do not wash my dishes in the bathroom.

    7.1

  • Sandiswa
      South Africa
    July 14, 2014

    Hotel's proximity to Universal Studios. Complimentary free wifi.

    Breakfast is rather too expensive. Elevators not working, wait for an elevator for up to 10min ( hotel is working to try & fix the problem though).

    6.3

  • Robert
      Australia
    July 13, 2014

    The rooms are nice, bathrooms terrific, beds very comfortable, and the location is very convenient if you're visiting Universal Studios (which is why we chose to stay here).

    In spite of our booking being made 3 months in advance, we didn't receive adjoining rooms as requested, there is no shuttle bus service from the airport, and the elevators were being repaired while we were there which was an inconvenience. For a supposedly 5 star hotel I was less than impressed...

    6.3

  • Anonymous
      United States of America
    July 12, 2014

    Location to universal studios

    Everything else

    5.4

  • Katie
      Australia
    July 7, 2014

    Super comfy beds and pillows. Spacious rooms good wifi. Walking distance to universal and restaurants on city walk.(next to universal entrance) helpful concierge and tour desk staff.

    The coffee maker spat hot water. A small kettle would of been better.

    8.8

  • Carina
      United States of America
    July 6, 2014

    We liked the location and the hotel itself. It is closed to Universal Studios and City Walk. The room was so nice and the bed was so comfy.We can see the nice views of Universal Studios outside our windows.

    It's a bit pricey, and breakfast is not included. You also need to pay for parking. The Wi-Fi is also kinda slow, but we can still use it, you just need to be a little patient.

    8.8

  • Lana
      United States of America
    July 6, 2014

    View of Universal studio theme park

    7.1

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