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555 Universal Hollywood Drive, Universal City, Los Angeles, CA 91608, United States of America – Show map
|Executive King Room|
|Executive Queen Room with Two Queen Beds|
|Executive Double Room with Two Double Beds||
|Queen Room with Two Queen Beds|
|Double Room with Two Double Beds||
|Deluxe King Room|
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582 properties in Los Angeles
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768 verified reviews
They speak your language!
Hilton Los Angeles-Universal City's staff speaks: Chinese, Filipino, French, Spanish, English, German, Arabic
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Outdoor Pool, Outdoor Pool (all year), Grounds, Sun Deck
Golf Course (within 2 miles), Fitness Center, Hot Tub
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 24 per day.
Private parking is available on site (reservation is not needed) and costs USD 28 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Filipino, French, Spanish, English, German, Arabic
4:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Up to two additional older children or adults are charged USD 35 per person per night when using existing beds.
One older child or adult is charged USD 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 768 reviews
Value for money
Show reviews from:
Located along Los Angeles’s Sunset Boulevard, this modern hotel is just a 6-minute drive from Jackie Robinson Stadium. It features an on-site restaurant, a spa, and rooms with free Wi-Fi.
Score from 486 reviews Very good
The Sheraton Universal Hotel is ideally located in the heart of Universal City just moments from many area attractions.
Score from 202 reviews Good
Located 4 miles from Dockweiler Beach State Park, this modern hotel provides free 24-hour dedicated shuttle service to Los Angeles International Airport just 1 mile away.
Score from 3127 reviews Very good
Featuring a rooftop pool and a terrace, this Hollywood hotel is next to Dolby Theatre and TCL Chinese Theatre. All luxurious rooms have iPod docking stations.
Score from 1015 reviews Excellent
Perfect place to stay for visiting Universal Studios
The view was great the room was comfortable. The lobby was festive the staff friendly. I greatly appreciated the shuttle to the park.
The fact that we had to pay to park in the hotel garage. Twenty four dollars a night.
Location to Universal only good thing
Hotel is very dated and old looking hotel . Very poor example or representation of a Hilton property.
beds were comfortable
rooms with two beds are double unless you request queens
Beds are wonderfull, spacious room, great view, close to Universal. Staff very kind anf efficient.
Carpet and bathroom fixtures looked old.
location, 5 min walk to universal studio
The first day we checked in, there was dirt inside the bath tub because the drain plug was stuck. We had an appointment with friend so we didn't have time to let them know. When we got back the next day, the person who did the cleaning fixed it. The room was outdated and too expensive.
It was a very cosy hotel, next to Universal Studios. The view of our apartment was beautiful. They had a Starbucks coffee, an excellent option for a good and cheap coffee all the mornings.
Everything was perfect.
Friendly and clean
Evrything was nice and they have a good service
The only thing I didn't like was they didn't have free breakfast .
The elevators were very slow.
The complimentary bus to city walk, awesome location and the buffet breakfast was absolutely fantastic
The reception staff were very rude and acted like they didn't want to be there
Helpful, location, overall clean
Carpet needs cleaning
Great room, very clean and tidy. The staff in the hotel were extremely helpful, nothing was too much for them from the concierge to the lift staff all extremely helpful and polite. They all made our stay very memorable and we would always look to book here in the future. It can be a little pricey - but you get a great location for exploring Hollywood, Universal and the surrounding area. Well worth the extra cost. They also run a shuttle bus to universal studios - which was really useful. Great hotel.
The employees were so friendly and helpful. The beautiful flowers in the lobby were so lovely and fragrant. We loved the frequent shuttle to Universal Studios as well.
The restaurants were fine but expensive but where was a coffee shop to eat breakfast? Starbucks + a muffin wasn't enough.
The staff were very keen and smiling the location of hotel was ok
No public transportation
I am a very frequent traveler. Being in a prime location was great because it was Hollywood. But I expected more from a 4-star hotel. Although booking.com mentioned about extra charges, it would help future travelers if they itemize hidden charges on their website.
We were in the ground floor, lifts were not working. Too shabby for a 4-star hotel.
the location, clean bed, the staff, the free shuttle to universal Studio and City walk
nothing at all
Nice, comfortable, clean, helpful staff, OK location.
Price too high. Had better stays in LA for less at other hotels (Marriott). The shop on the first floor was way overpriced, with no possible alternatives in the vicinity (next shop was far away). Won't go back there.
Free upgrade on arrival. Well maintained & very clean throughout. Excellent staff.
Paying for bottled water in the room. All other hotels used in California have free bottled water. Paying for car parking ($24 per day). All additional costs added to the base figure.
Convenient location, easy walking distance from Universal Studios (& Citywalk), or LA Metro station - 1 stop from Walk of Fame.
Walk to Universal not signposted at all. Not much chance of finding out the way unless you ask. Staff unfriendly at check-in. Felt like I was wasting his time.
The bed was comfortable, it was close to Universal Studios, and there was a beautiful view
The staff was very rude. One of the front desk attendants barely spoke English and you could not understand anything she said. She was also very knowledgeable of her job and did not try to help us. I called a week ahead of time to make sure that we did not use the card this was purchased with as it was a wedding gift from my dad for our honeymoon and was told over the phone that the card would get charged through booking.com. When we got to the hotel the lady at the front desk told us a completely different thing and would not help us. Parking was ridiculous. Most hotels, especially hotels that you are spending 200 a night on offer stuff like free parking, free breakfast, or even nice toiletries, the Hilton however does not offer any of those. I have received better service and toiletries from a rundown hotel across from the Mexican border. I will never give my money to the Hilton EVER again. I would rather spend less money and get more for my money and actually stay at a place that respects you as a person.
The location, very close to Universal Studios, just a few minutes walk
room decoration - a bit old fashioned
Staff was friendly place was immaculate. Loved all the amenities and nearness to Universal.
we spent 2 nights there and it's a good location to go to Universal Studio either by walking or driving.
The staff is not so good
Recommended to all.