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Hilton New Orleans Airport
901 Airline Drive, Kenner, LA 70062 – Show map
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13 properties in Kenner
Including hotels, apartments, villas and more.
53 verified reviews
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Hilton New Orleans Airport's staff speak: English
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Fitness Center, Indoor Pool
Food & Drink
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Internet via TV is available in the hotel rooms and costs USD 11.95 per 24 hours.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hilton New Orleans Airport accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 53 reviews
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Room clean and comfortable
Staff were not very friendly Plus they put a boot on our car for parking in a parking spot that was clearly open at 11:00 at night and my husband asked front desk if it was ok and they said yes parking lot was packed. They had an area blocked off that said event but it was late night and no cars were there. we were guest at hotel but they still charged us $100 to take off Such a scam
The staff was great and very helpful.
The hotel was overbooked and they did not have the room I booked!! All rooms were held for gold members!? WTH? So, after about 40min of looking (this is at 11pm and we just drove from Dallas) they put us in a smoking room that was awful!! Besides the smoke smell, the room itself was dirty. Mold was growing in shower and who knows what was on the walls!! Thankfully, we were only staying one night and our breakfast was comped, although at the prices they charge, breakfast should be included anyway!! Needless to say will NOT stay there again nor recommend!
Near to the airport and there is shuttle bus service.
Wifi is not include.
Close to airport and loved having the shuttle!!
There was no(!!!) removeable bath equipment in the hotel room,plus, There was no hot water in the Hilton New Orleans Airport Hotel !!!!!! In addition,the Staff was sooo horrible,unpleasant and inpollite and the Hotel was inconvenient as well.....,no comment !! Will never ever visit this hotel again,nor that place!! This is a shame! Will never visit again! When I arrived at the hotel,I had to pay additional 100 buxes which I didn't like! Just for 1 night only? It's a shame! No comment.
the staff and location
Customer service and friendly staff
N / A
very comfortable and clean!! liked location!
no free wifi,
Front desk staff were very friendly and helpful...shuttle to airport was very convenient running 24/7...
my 6 year old son and I wanted toswim in the outdoor pool but it wasn't very clean and wasn't heated..I guess it was the off season being March...we are from Canada where outdoor pools are heated...not a big deal.
When we check in the the person at the desk told the breakfast room was open from 7 till 10. We ate and just about every other hotel we stay at though it was just ok. We were then gave a bill for $25.00 like every one else wetalked to I thought it was included with the room. TOTAL RIP OFF
Stayed overnight for a flight home in the morning. The bed was comfy and the convenience of the airport shuttle was awesome. I would stay there again
The 24 hr fee shuttle. Pick from the airport . Very comfortable beds
Pricy and a a bit dated compared to the newer or referbished hotels near by. Really disappointed they only have a sport bar as a dining option good hamburgers but was hoping for nicer meal.
at the vicinity of the airport & frequent shuttle bus from-to the airport
wifi is only available in the lobby & breakfast starts only after 7 am
Airport was near and suddle bus between
Breakfast not available
Excellent location. We were able to get from the airport to the parking lot in five minutes. Plenty of easy parking at the hotel. Nice, clean room.
We flew from the west coast, arriving at the hotel right at 11 PM. There was no food available, not even bar food. It was pouring down rain and we did not want to take up the desk clerk's offer of going back outside to take a shuttle to I Hop and eat eggs at midnight.
Near the airport and they have a shuttle. That was important to me because I had a 6am flight.
The price of about $200 a night was way high. There was a Saints game that day, perhaps that was a factor.
Location is excellent, free airport transfer, good selection of TV channels
Location was great and convenient. Staff was friendly and rooms were comfortable.
Bar/grill prices a little steep.
Parking is very scarce. Otherwise, this place is wonderful.
The lobby was spiffy.
1. We asked the staff to call us a cab so we could go out and they told us that it would be 15 minutes. When the cab had not arrived in over 35 minutes we questioned it. They told us that no one had called a cab for us. After several people promised to take care of the situation a cab finally came. It seemed as if no one really cared that we got a cab or not. Instead of offering a solution the shuttle driver offered to take us to the airport where we could catch a cab. That we found out would have cost us an additional 5-8 dollars. To say the least, we were not very happy with the service. 2. When we checked into our room it was very cold and we discovered that the heater was not working. After several attempts at trying to fix it and were unsuccessful, I took it upon myself to ask to be moved to another room. 3. The hallways were so cold that you could keep an ice carving in there without melting it. 4. I didn't like that I had to pay an additional $25.00 to check in early. That was a slap in the face. I probably will never stay at another Hilton Hotel. They are NOT guest friendly.
I like the location of the Hotel, next to the Airport. Good for spending a night before departing from NOLA and being relaxed before the flight. I also liked the shuttle to the airport for free.
close to the airport
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