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333 Saint Charles Avenue, New Orleans Central Business District, New Orleans, LA 70130, United States of America – Show map
|One-Bedroom King Suite with Sofa Bed|
|Executive King Room|
|Double Room with Two Double Beds - Hearing Accessible|
|Double Room with Two Double Beds|
|King Room - Hearing Accessible|
|Corner Room with 2 Double Beds|
|Double Room with Two Double Beds - Disability Access|
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174 properties in New Orleans
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96 verified reviews
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Hilton New Orleans / St. Charles Avenue's staff speaks: Spanish, English
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Fitness Center, Hot Tub, Indoor Pool
Food & Drink
WiFi is available in public areas and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
4:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 96 reviews
Value for money
Show reviews from:
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In a renovated building with a lobby featuring a glass ceiling, the Courtyard is 2 blocks from the New Orleans Convention Center. It includes a heated outdoor pool, a hot tub and a well-equipped gym.
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The location was the only thing good about this hotel.
There was no covered garage,just a lot for 40 dollars and it was raining with no bellhop.service was lousy. A false fire alarm went off at 3:00. No amenities for a Hilton. Never will stay there again. Restaurant was lousy service. Had to wear a wrist band all the time, if lost a replacement was 30 dollars. Everything else was great fun except for hotel.
The hotel was located near Bourbon and Canal so it was in walking distance.
I was overcharged on my cc and when I asked for an explanation from the Manager on Duty, she could not tell me why. All the streets were closed due to Mardi Gras and it was impossible to check in as you could not even get to the hotel with it taking 20 minutes.
The location was the only good thing
The pool is a joke it's more of a puddle.
I loved the location. The room was very nice and clean.
Shower was great.
Cleaning staff was not attentive to missing items. Had to call and ask for tissue to be replaced and coffee to be replenished.
We chose it because of the location near the superdome, it was an easy walk, it was also closer to the French Quarter than we thought, so it gave us the opportunity to go eat breakfast in the quarter which we love. The bed was extremely comfortable!
Great staff and very accommodating. Great and spacious room with everything we needed in the room! I really enjoyed my stay and will be setting up another stay sometime soon! Great location and great overall experience
one downfall was some hotels in the city have a bar that is open all the time or the front desk can at least access more drinks for us. We were celebrating and we wanted to get a bottle of wine or champagne, and that was not available. It did ruin my stay but would've made it that much sweeter
Room is small
My room was too small
Close enough to the french quarter. A bit far to walk from Frenchmen area through. On the trolly line .
Everyone I spoke with was very helpful.
Seemed a bit run down, but they were also clearly working to improve the appearance (they were painting the lobby).
Great staff and location. Room was very clean and comfortable. Housekeepers did a great job making sure everything was okay and clean. Only complaint was that on the first night we had no hot water and after a 6 hour drive I was really looking forward to a hot shower, it was however fixed by the second morning! Overall had an amazing stay and would definitely stay again.
No hot water on the first night.
Staff was super friendly and helpful.
The location is great.
The staff was rude and unhelpful. They put us on the 18th floor where construction was going on and banging would start as soon as 8 am which woke us up most days. There was plastic all over the floors. If you expect a 4 star hotel you won't get it. If you expect to get your money's worth you won't.
Hot tub was not working
The valet service was very informative. The room was clean and comfortable.
The desk service was very suspect. On the second day started with a young man at the desk who just didn't know. When I checked out, I asked about the parking fee. I was told $100.00, but the charge should have been a little over $80.00 with tax.
Everything was nice, clean. Comfortable.
Run out of hot water after first shower!!??
Rooms were clean. Staff was nice.
We had 2 rooms on different floors and neither one had hot water, just lukewarm. The front desk always said they were out of change. They vaccummed outside our room at 3am. That makes for a long night.The restaurant bar is small without much bar seating.
We had NO hot water in our room!!!
Convenience to all locations, especially the streetcars!
Location was convenient. Never too far from anything. Great place to pass out after Bourbon Street.
Ice machines aren't guaranteed to be on your floor. It didn't ruin the trip, but it was a noticeable inconvenience.
The staff was very nice!
The lie they told me at the front desk such as "this hotel is booked", and there are "no upgrades". We had no hot water for the 2 days we stayed, and a door to the bathroom was jammed. The only breakfast we were entitled to was 2 eggs, grits, and biscuit. Who wants to eat the same thing 3 days in a row? The free breakfast was included in our price of the hotel. Our stay was awful, and I could have been at home if I wanted aggravation. We were uninformed that the hotel had 100 rooms under renovation. So, how could it have been "booked"? Booking.com was at fault here as well as the Hilton for not telling their customers of that situation.The bed in the second room they transferred us to was "hard as a rock". So glad we left a day early.
Location was central to all we wanted to do. Restaurant was AWESOME. Comfortable bed and pillows, slept great. Enjoyed executive privileges.
The only downer was lukewarm water in bath, had to change rooms, still never really had hot water during our stay. Would still stay here again, but it was aggravating. Also, they were powerwashing the front of the building. Very wet.
Restaurant was pricey but good
Broken Coffee Maker Shower was only lukewarm Parking Fee
Beds size of room
Coffee and no frig
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