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333 Saint Charles Avenue, New Orleans Central Business District, New Orleans, LA 70130, United States of America – Show map
|One-Bedroom King Suite with Sofa Bed|
|Executive King Room|
|Double Room with Two Double Beds - Hearing Accessible|
|Double Room with Two Double Beds|
|Double Room with Two Double Beds - Disability Access|
|King Room - Hearing Accessible|
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86 verified reviews
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Hilton New Orleans / St. Charles Avenue's staff speaks: Spanish, English
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Fitness Center, Hot Tub, Indoor Pool
Food & Drink
WiFi is available in public areas and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
4:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 86 reviews
Value for money
Show reviews from:
Harrah’s Casino and the French Quarter district are within a 5 minute walk of this New Orleans hotel. It offers on-site dining and free Wi-Fi.
Score from 1077 reviews Very good
Conveniently located next to the the New Orleans French Quarter, this historic hotel is a gateway to the some of the city's most treasured cultural landmarks and attractions.
Score from 375 reviews Good
This historic boutique hotel is located less than a mile from New Orleans’ vibrant French Quarter District.
Score from 177 reviews Excellent
Right on the river in New Orleans, this contemporary hotel offers state-of-the-art facilities and fine dining, just steps from the Riverwalk Marketplace, which features over 140 shops and restaurants....
Score from 411 reviews Very good
Everyone I spoke with was very helpful.
Seemed a bit run down, but they were also clearly working to improve the appearance (they were painting the lobby).
Great staff and location. Room was very clean and comfortable. Housekeepers did a great job making sure everything was okay and clean. Only complaint was that on the first night we had no hot water and after a 6 hour drive I was really looking forward to a hot shower, it was however fixed by the second morning! Overall had an amazing stay and would definitely stay again.
No hot water on the first night.
Staff was super friendly and helpful.
The location is great.
The staff was rude and unhelpful. They put us on the 18th floor where construction was going on and banging would start as soon as 8 am which woke us up most days. There was plastic all over the floors. If you expect a 4 star hotel you won't get it. If you expect to get your money's worth you won't.
Hot tub was not working
The valet service was very informative. The room was clean and comfortable.
The desk service was very suspect. On the second day started with a young man at the desk who just didn't know. When I checked out, I asked about the parking fee. I was told $100.00, but the charge should have been a little over $80.00 with tax.
Everything was nice, clean. Comfortable.
Run out of hot water after first shower!!??
Rooms were clean. Staff was nice.
We had 2 rooms on different floors and neither one had hot water, just lukewarm. The front desk always said they were out of change. They vaccummed outside our room at 3am. That makes for a long night.The restaurant bar is small without much bar seating.
We had NO hot water in our room!!!
Convenience to all locations, especially the streetcars!
Location was convenient. Never too far from anything. Great place to pass out after Bourbon Street.
Ice machines aren't guaranteed to be on your floor. It didn't ruin the trip, but it was a noticeable inconvenience.
The staff was very nice!
The lie they told me at the front desk such as "this hotel is booked", and there are "no upgrades". We had no hot water for the 2 days we stayed, and a door to the bathroom was jammed. The only breakfast we were entitled to was 2 eggs, grits, and biscuit. Who wants to eat the same thing 3 days in a row? The free breakfast was included in our price of the hotel. Our stay was awful, and I could have been at home if I wanted aggravation. We were uninformed that the hotel had 100 rooms under renovation. So, how could it have been "booked"? Booking.com was at fault here as well as the Hilton for not telling their customers of that situation.The bed in the second room they transferred us to was "hard as a rock". So glad we left a day early.
Location was central to all we wanted to do. Restaurant was AWESOME. Comfortable bed and pillows, slept great. Enjoyed executive privileges.
The only downer was lukewarm water in bath, had to change rooms, still never really had hot water during our stay. Would still stay here again, but it was aggravating. Also, they were powerwashing the front of the building. Very wet.
Restaurant was pricey but good
Broken Coffee Maker Shower was only lukewarm Parking Fee
Beds size of room
Coffee and no frig
St. Charles Hilton is always our choice when going to a saints game. It's always clean, comfortable, convenient and the staff is always helpful and nice.
The room was comfortable and clean with necessities.
We thought we had some type of light breakfast with the room.
the room was very nice , the staff was great
that when I booked this they did not tell me the hotel was under rentavations
I wish I had gotten the young mans name but he was great. Helped us get parked across the street because my truck was something the hotel could not park. Helped with our luggage up and down and was great with my son. White guy with a funny haircut. Great visit will be back
The beds were very comfortable.
Had a funny smell. A little mildewy. Wasn't over powering, but was noticeable.
We stayed there on 6/29. We had to evacuate the building from the 18th floor due to a fire alarm. I had a hip injury and it took us about 20 mins to evacuate the building. What was disappointing is that no one came to see if any one was still in the stair well. I would think that the hotel would have procedures in place in case of a fire to make sure the building was evacuated. This happened not once but twice. We reached the 15th floor the second time, I could not go any futher because of my injury, lucky for me it was a false alarm. After second time, I had the hotel to move me to the second floor in case it happened again. Your evacuation procedures needs improvement.
The location of the hotel was within walking distance of nearly everything.
I was bit by a bed bug and the manager on duty tried to discredit my unfortunate encounter by asking if I was sure it just wasnt a misquito, and didn't seem to take my complaint seriously. I was bit on my face, neck, arms & legs which resulted in an emergency room visit.
Everything was great. My girlfriend and I had an excellent time! Best stay I remember having on a visit to visit my hometown of New Orleans. It will be the only choice for me in future visits.
Bar closes at 11pm
Easy walk to all the action, travel agent available, close to street cars. Advised us to go to Palace Café which was a very good tip.
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