Hilton New York  

The location and comfort.

Having to pay for checking luggage. First time i have had to pay and it was expensive.

The location is unbeatable, 5mins walk from central park for families, 5th avenue for shopping, and times square, yet still in a quiet block away from times square madness. The location is a major advantage of this otherwise average hotel

Double bed rooms are a bit tight for a family with 2 toddlers, these rooms can not take a baby cot. Bathrooms quite small but new. Air a little smelly if you don't put ac always on high. No worthwhile views even till the 20s floors. Breakfast buffet is a a little bit poor, but staff is very helpful

Location. This hotel is close to everything including small grocery markets convient for picking up unepected items.

For the past few years I have used this hotel when visiting New York. In my past experiences the carpet and furniture looked fairly new. This time I got a room (even after requesting another room) where the arms of the upholsterd chair were soiled and the carpet was wet after removing spots on the rug; not a very satisfying moment when youre not used to seeing this at the Hilton, particularly when youre an Honors Rewards patron, but we kept the room.

The rooms in the Hilton were very comfortable, the beds to die for! Cleanliness was of excellent standard. I particularly loved the fact that when you step out of bed in the mornings, there are sensors on the floor that light up! The showers in the bathroom are a great size also. Overall the room experience is excellent. The hotel lobby is like a mini train station as it is so busy, there is a constant flow of people through the hotel. It is very central, walking distance to Central Park, Times Sq, 5th avenue etc. There is a Starbucks on the Ground floor which is very handy, however, there are lots of places to eat and drink once you step outside the hotel also.

The bar at the hotel is very very expensive, approx $10 a drink!

I found the hotel very clean and the staff very friendly and helpful.The hotel was ideally located close to Times Square and shopping areas.We were upgraded to a deluxe room as the room we were origionally smelt heavely of mould and the staff at reception changed our room without any fuss or delay which was great as we were quiet tired after our long journey from Ireland .It was great to return tot he room every day to find it so clean and tidy.The cleaners and security guard we met were very friendly .

The hotel bar was expensive and not very inviting so we only had one drink there.

İ like the location most it is very convenient for shopping central park and touristic attractions.

İ did not like the crowd we had to wait for the elevators and there is no place in the lobby that you can relax and enjoy yourself with your family. Also they charged me 120USD more than the booking .com prices I figured it out when I came back home and now trying to get my money back

Great rate and location.

Perfectly comfortable room with excellent lighting and furnishings. A great stay in a truely fine hotel. We'll be back.

Great location, central to all the points necessary on a short visit: West Side, Midtown and even Union Square relatively quick cab ride. I liked the convenience of 24 hour room service, on-site Starbucks and Cafe, Shopping for necessities, great access to luggage storage, etc. basic amenities of a larger hotel.

The room had a urine smell/moldy smell that maybe came from the bathroom. Room was roomy enough, but lacked fresh newer look of some of the older hotels. So did the hallways and lobby for that matter.

I thoughly enjoyed my stay. It was my first time to New York, could not have picked a better location. The room was clean, comfortable and service impeccable. I will be back and recommend the Hilton New York.

A friend suggested that I look online through Bookings.com.

clean, over priced, convenient, centrally located

overpriced, common

We stayed in an executive king room, and it was comfortable and tastefully newly decorated.

The hotel is pricey.

Shop, visit with family & friends, saw the sights. Wonderful. Only negative was we were there when President Obama was in town so the traffic was perhaps even worst than expected.