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200 South Alamo Street, San Antonio, TX 78205, United States of America – Show map
Excellent location – rated 9.3/10! (score from 320 reviews)
Rated by guests after their stay at Hilton Palacio del Rio.
|King Room with Roll-In Shower - Disability Access|
|Double Room with River View|
|King Room - Disability Access|
|King Room with River View||
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280 properties in San Antonio
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322 verified reviews
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Hilton Palacio del Rio's staff speaks: English
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Food & Drink
Wired internet is available in all areas and charges apply.
WiFi is available in all areas and charges apply.
Internet via TV is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 22 per day.
Private parking is available on site (reservation is not needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 320 reviews
Value for money
Show reviews from:
Providing direct access to the scenic San Antonio Riverwalk, this hotel features an outdoor rooftop swimming pool and 2 whirlpools. Free Wi-Fi is also available.
Score from 649 reviews Wonderful
This hotel is on the San Antonio Riverwalk and is connected to the Rivercenter Mall, which features shopping and an IMAX theater. Each guest room has a flat-screen TV.
Score from 269 reviews Very good
On the San Antonio Riverwalk, this hotel features free Wi-Fi and an on-site restaurant. The spacious rooms include flat-screen cable TVs and wood furniture.
Score from 255 reviews Very good
A 5-minute walk from The Alamo, this San Antonio all-suite hotel features a daily hot breakfast and rooms with free Wi-Fi and a flat-screen TV. The San Antonio Zoo is 3.2 miles away.
Score from 362 reviews Wonderful
Beautiful place, most excellent location, most helpful staff!
The additional price for parking however, it worked very well
i like the layout of the lobby and bar area. the elevator system was excellent. very fast and effecient. the location from the riverwalk was just great. i really enjoyed my stay at this hotel
that they didnt have a hot tub or indoor pool.
The employee doesn't answer right caused us a loss of $35.
Location. The comfort of the beds.
I loved the view and everything was of walking distance...
Located on the Dan Antonio Riverwalk this hotel was exactly what were looking for. The Riverwalk side of the hotel has pubs and restaurants right next door!
I got an upgrade from city view to river walk view because of the broken of city view room's keycard. Moreover i got a free wifi also.
i expect that 5-star hotel should have a slipper but i can't find that!!!!
Love the customer service and atomophere of the location as well as the location to local Hot Spots
The sheets on the bed were not clean and after a long day out we had to call down for sheets to remake the bed. However the staff really took care of this bad experience.
Car parking is far from hotel
This was a great hotel in a wonderful location overlooking the river walk! Comfortable and very clean! The staff was very polite and helpful also!
The only issue that I had was that the breakfast had no indication that it was not complimentary, other then that, everything was great!
Beds very comfortable, view good not excellent, very clean, and quite.
Comfort, location and staff was very nice. Loved Durty Nellie's bar.
Big green water tank out the balcony window, $2.95 for a bottle of water, $22 a day for parking (should have been included in price of room), $50 per night hold on bank account when paying with debit card ($150 in my bank account that I couldn't touch)
Everything was Outstanding!
The Weather... It was cold...
Lovely lobby and location on riverwalk
No onsite parking and some confusion on breakfast (not included though there was vague mention of a "coupon").
Very nice room. The proximity light was a nice touch. Clean bathroom and great shower.
Check-in process below average. Why are picture ID's required for each room? Because of poor check-in procedures, cars back up the front door (can't move your car until you check in). Rooms are "locked up" until released by a manager (what ?). There should be one line for next available clerk. Check-in was chaos. Booking.com was poor and probably causes a loss in business. I know I will never use them again. The room on street side is quite noisy (trains and traffic).
room overlooking the river
We couldn't climatized well our room while we were in bed...it was in 65 F and felt like 78F. That was the only inconvenient issue being at the Hotel.
On the river!
Parking confusion, short lived
Location Elevator system is fast
no restroom near the bar
$39.00 a day to park.
The room was clean, modern and I have no complaints.
I paid for river walk view and the only view I had was of a water tower..Since I did not complain the day we got there (Christmas Day) I could not get a discount but was given a discount for the next night...
great view from balcony convenient to riverwalk
bed not comfortable hotel bar never open 1 in-room cup of coffee not a pot, they want you to go buy more coffee instead of giving a free pot only 1 towel per guest even when requesting more
The service and the luxury of the hotel
Everything about the place, the staff seems to genuinely want to help and appears to like their job. They also had information when we asked and were up to date on current events happening on the River Walk.
I really would have like to sit on my balcony to watch the parade. I realize now that reservations have to be made very early. I am considering making reservations for next year.
I liked almost everything about this hotel. It's location was perfect for our purposes. It was clean, comfortable and the staff were awesome.
Some traffic noise and rooms were close to the elevators and you could hear them throughout the night.
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