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200 South Alamo Street, San Antonio, TX 78205, United States of America – Show map
Excellent location – rated 9.3/10! (score from 278 reviews)
Rated by guests after their stay at Hilton Palacio del Rio.
|King Room with Roll-In Shower - Disability Access|
|Double Room with River View|
|King Room - Disability Access|
|King Room with River View||
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281 properties in San Antonio
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278 verified reviews
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Hilton Palacio del Rio's staff speaks: English
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Food & Drink
Wired internet is available in all areas and charges apply.
WiFi is available in all areas and charges apply.
Internet via TV is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 22 per day.
Private parking is available on site (reservation is not needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 278 reviews
Value for money
Show reviews from:
Located within a 5-minute walk of the San Antonio Riverwalk and The Alamo, this hotel offers an outdoor pool and a daily continental breakfast. It features modern guest rooms with free Wi-Fi.
Score from 460 reviews Excellent
Next to the historic Alamo and seconds from San Antonio's popular River Walk area, this historic hotel features a full-service spa and guest rooms furnished with modern amenities.
Score from 438 reviews Very good
This hotel is on the San Antonio Riverwalk and is connected to the Rivercenter Mall, which features shopping and an IMAX theater. Each guest room has a flat-screen TV.
Score from 241 reviews Very good
Next to the Alamo and the San Antonio River Walk, this historic hotel features a restaurant, full-service spa and outdoor pool. Menger Hotel has free Wi-Fi and 24-hour room service.
Score from 549 reviews Very good
Location is good and hotel is a good size. Lobby is impressive and clean.
Hotel restaurant is horrible, cost for the room is severely inflated for the area. Resturant staff is inattentive and careless. Food is less than adequate for a international chain. We saw roaches while dining on the river, hotel staff was not concerned.
Friendly staff and late check out. Liked having the Fridge in the room.
Was directly on riverwalk
Excellent Location in Downtown area.
Location Staff was helpful
Room was too warm thermostat was not adjusting suggesting temperature is centrally controlled. Had to open the balcony door for some fresh air and dealt with loud train horns all night. Received UPS shipment during my stay and was charged for it. No real restaurant choices
The Hotel was clean for the most part and the people on the staff were friendly. My room had a balcony and that was nice.
It is an older hotel and the rooms were somewhat small. I didn't like the elevators because of the keypad system. The shower didn't work the greatest as the shower head was broken. The bathroom was very small.
When we checked in we were ask why we were there. Response: Celebrating our 36 th anniversary. We stayed there on our Honeymoon. The lady said she would send up a bottle of wine, and ask my wife what she preferred. We never got the wine.
The view from the balcony and the staff was excellent
To have onsight parking we would have to pay $37.00 per day. We had to park off property and walk to the hotel. There was also no continintal breaskfast. The room rate was $219.00 per day. For that price we should be able to park and have breakfast. I travel on my job and stay in alot of hotels for 1/3 the cost with these amenities. We have decided if we come back to San Antonio we will stay elsewhere.
Location was great and nice breakfast
Traffic noise on road side.
Being close to the river & the quietness!
The Billing..very confusing! Wasn't the only one with questions! Have stayed at Hiltons before never seen a bill like this! Couldn't figure out what exactly what was charged.
location room size staff are very nice
expensive parking no parking on site paid Wi-Fi is slow
I did like the location,space in my room, and restraunt.
I did not like that when we pulled up we waited 15min in the car for the vallet to approach us, when we realize no onw was coming we unloaded our own bags. I did not like that there was standing water in the tub while I was showering and soap scum on the soap dish. I did not like that room service promised within 30min and came almost an hour later and cold. I have been there twice and had a great stay but this past weekend may have been my last visit.
A bed condition was so comfortable and clean.
A lift system was too smart to easily reach to a right floor. Much simple system must be better.
The location is perfect, everything near, the views from the room. The room was clean.
We were a party of six and booked rooms for each one. There was a problem with the booking and apart of trying to charge more than was indicated in the reservation, they wanted us to re charge us the fees, treated us badly in the reception and two of the group had to share a room due to the inefficiency of the receptionist.
Balcony was covered in pigeon droppings. Could not sit in chairs, looked like area was never cleaned.
We had a birthday weekend planned but my boyfriend had something way bigger up his sleeve. Along with Russell, the director of operations, they planned a secret proposal. So if you are planning something special this hotel can get the job done. They were so nice and accommodating. Made this trip something I will never forget.
The city view side was a little loud for my fiancé. But it didn't bother me at all. I liked the sounds of a little traffic and people out having fun. But if you are sensitive to noise, get a river side room.
I pretty much loved everything about my stay here and it allowed me to better enjoy my trip to San Antonio
The only thing I didnt like was the long line to get in the night I got there
All staff very very friendly, courteous, and helpful. And absolutely love the large balcony with the room!!
All pillows too hard and full, put my neck at a painful angle.
Staff was extremely courteous, was very clean, & very helpfull!
I didn't like the fact that you had to pay for wifii, with the cost of rooms, I th it should be complimary!
Good Location for everything liked being able to walk out on the Riverwalk and being close to everything, Staff was very nice, they tried very hard to make it a nice stay.
The room was a little nosy at night but that is really not there fault. And I do wish they had told me it was more of a business Hotel than an fun place to stay a heads up of all the meetings their would have made me think about staying there. For me and my elderly Mother there was to much going on. And it was a little pricy compared to the others. Not a five star for sure. Maybe a three. They do not give any incentive for paying that price especially during the week... You can payless other places and get free Wi-Fi along with other things. Self Parking Okay but not great. Staff has problems explaining how to get to the garage and it was not cheap.
right on riverwalk
poor bed both my husband an I tossed and turned all night and finally gave up on sleep early and got up with back aches
Location - right next door to the wedding we came for.
The Location The room The staff
Location is great
How much it cost to park. You're a hotel Already getting our money why not have free parking for your guests only??