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200 South Alamo Street, San Antonio, TX 78205, United States of America – Show map
Excellent location – rated 9.3/10! (score from 333 reviews)
Rated by guests after their stay at Hilton Palacio del Rio.
|King Room with Roll-In Shower - Disability Access|
|Double Room with River View|
|King Room - Disability Access|
|King Room with River View||
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280 properties in San Antonio
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333 verified reviews
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Hilton Palacio del Rio's staff speaks: English
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Food & Drink
Wired internet is available in all areas and charges apply.
WiFi is available in all areas and charges apply.
Internet via TV is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 22 per day.
Private parking is available on site (reservation is not needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Paid WiFi, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 333 reviews
Value for money
Show reviews from:
On the San Antonio Riverwalk, this hotel features free Wi-Fi and an on-site restaurant. The spacious rooms include flat-screen cable TVs and wood furniture.
Score from 292 reviews Very good
Providing direct access to the scenic San Antonio Riverwalk, this hotel features an outdoor rooftop swimming pool and 2 whirlpools. Free Wi-Fi is also available.
Score from 689 reviews Wonderful
This hotel is on the San Antonio Riverwalk and is connected to the Rivercenter Mall, which features shopping and an IMAX theater. Each guest room has a flat-screen TV.
Score from 278 reviews Very good
This downtown San Antonio hotel is half a mile from The Alamo. Southern dishes are served at Phi Restaurant and Bar in the hotel lobby. The modern rooms feature 42-inch flat-screen cable TVs.
Score from 393 reviews Very good
Comfortable hotel. Awesome location. Staff a little cold. Did not feel welcomed as other hotels I have stayed. I was just another guest.
As I was checking out I requested my car since I had to leave it in valet. I waited an hour and because of much persistence on my behalf I finally got it. I had to ask 4 different staff members for it. I literally went to the street to meet the attendant to get my vehicle. I was traveling with 2 other families who stayed in same hotel but did not encounter this situation. Because of poor assistance I was left behind by them. I was traveling alone with my granddaughter. I ended going back home without the others who had left way before me.
The valet parking was great
Could not get a bell boy
Step outside the back door and you can stretch your legs with fun walks on the water ways. Step out the front door and you have great restaurants by night and unique artisanal crafts by day.
Nothing much! Aching legs and feet from all the walking to visit the interesting places is as bad as it gets.
We attended the state basketball tournament and it was very comfortable and easy to get around. It was close to a variety of restaurants and loved Starbucks inside.
It was a little more than we usually spend for a room when we go to the state tournament since we don't spend much time in our room.
Friendly staff Great location Nice view Quick room service
Hot hallways, hot room, took the A/C system hours to cool my room. 45min valet service
Two large towels, one hand towel, two wash rags. Mildew in our shower. Heater would not heat we left to go eat was still not warm called desk they sent guy up he turned the heater on at a pipe in the ceiling.
Everything was perfect.Convenient.
The beds n the location
No ufc fight at the bar
Location and Staff were awesome! Facilities were the best!
The view and the room was amazing
3 check in stations but no one told us it was only one line
Location is excellent,right on the riverwalk. Also has great wee Irish bar, great atmosphere and sing along with a pianist
Beautiful place, most excellent location, most helpful staff!
The additional price for parking however, it worked very well
i like the layout of the lobby and bar area. the elevator system was excellent. very fast and effecient. the location from the riverwalk was just great. i really enjoyed my stay at this hotel
that they didnt have a hot tub or indoor pool.
The employee doesn't answer right caused us a loss of $35.
Location. The comfort of the beds.
I loved the view and everything was of walking distance...
Located on the Dan Antonio Riverwalk this hotel was exactly what were looking for. The Riverwalk side of the hotel has pubs and restaurants right next door!
I got an upgrade from city view to river walk view because of the broken of city view room's keycard. Moreover i got a free wifi also.
i expect that 5-star hotel should have a slipper but i can't find that!!!!
Love the customer service and atomophere of the location as well as the location to local Hot Spots
The sheets on the bed were not clean and after a long day out we had to call down for sheets to remake the bed. However the staff really took care of this bad experience.
Car parking is far from hotel
This was a great hotel in a wonderful location overlooking the river walk! Comfortable and very clean! The staff was very polite and helpful also!
The only issue that I had was that the breakfast had no indication that it was not complimentary, other then that, everything was great!
Beds very comfortable, view good not excellent, very clean, and quite.
Comfort, location and staff was very nice. Loved Durty Nellie's bar.
Big green water tank out the balcony window, $2.95 for a bottle of water, $22 a day for parking (should have been included in price of room), $50 per night hold on bank account when paying with debit card ($150 in my bank account that I couldn't touch)
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