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Hilton San Francisco Union Square
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When would you like to stay at the Hilton San Francisco Union Square?
Top
Based on
138
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Deborah
Young couple
rochester hills,
United States of America
October 8, 2009
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Room was clean Room very crowded with bulky furniture, parking very expensive |
5.5 |
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Kick
Group
Peterborough,
Canada
October 8, 2009
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Expensive parking and breakfast buffet, scary neighbourhood after midnight. |
8 |
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Flavia
Young couple
São Paulo,
Brazil
October 6, 2009
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I loved the hotel! The room was amazing, the location was very nice too. The parking car was not include and I think it was so expensive (there are a lot of Parking area around the hotel). |
10 |
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Yizhaq
Solo traveller
Holon,
Israel
October 1, 2009
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very poor internet connectivity despite high prices for it |
10 |
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Elizabeth
Mature couple
Roseville,
United States of America
October 1, 2009
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THe Hilton was very convenient to shopping and the cable car lines taking us to Fisherman's Wharf. The staff was extremely courteous and helpful in arranging transportation and telling us the best routes to take to the baseball park. |
10 |
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Lynne
Mature couple
Livermore,
United States of America
September 30, 2009
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The room was done very tastefully, very comfortable, had a nice view of the pool from the room. |
10 |
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Anonymous
With friends
United States of America
September 15, 2009
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quiet, relaxing, professional had allergy to something in sheets |
8 |
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Anonymous
Mature couple
Canada
September 14, 2009
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Very friendly service. Very convenient location. Very good value. |
9.5 |
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Rebecca
With friends
San Jose,
United States of America
September 14, 2009
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The toilet was dirty, and there was dried apple cores under the edge of the bed where the floor had not been vacuumed. The shower and the tub both sprayed out water at the same time when you were trying to take a bath, I was very unhappy. |
4 |
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Robert
Mature couple
Weyauwega,
United States of America
September 14, 2009
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Nice hotel with good ammenities. The very confusing route from parking to skywalk floor, to tower one floors. Also, price of parking. Very expensive. |
7.5 |
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Katrin
With friends
Dublin,
Ireland
September 13, 2009
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the location was very good the bathroom was small and not clean. there was hair everywhere. the blanket was yellow....disgusting! the bar on the high floor was closed because they only open for groups...the receptionist told us that. we were disappointed. |
4 |
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Panfilo
Family with older children
Twickenham,
United Kingdom
September 12, 2009
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Good location and excellent large modern hotel Breakfast was not included in our rate - we had breakfast in the restaurant once. The buffet breafast was fine but worked out at at about $65 plus service for 2 people which is high if you do not eat much at breakfast.This was a bit of a surprise as breakfast options and pricing were not particularly clearly shown anyplace we could see. Of course there are plenty of place to have breakfast at outside the hotel. |
9.5 |
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Ronan
With friends
Limerick,
Ireland
September 7, 2009
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The Hilton is a lovely hotel with a nice big busy lobby. Staying here we definetly felt it s the best location for downtown shops & location. I would recommend staying here as apposed to fisherman's wharf. Amanda at the check-in desk was a delight to have check us in, she gave us a gorgeous room. No complementary wireless internet, breakfast not included |
9 |
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David
Young couple
Sheffield,
United Kingdom
September 5, 2009
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Location excellent for Downtown and easy access to transport links across the city the price was reasonable too Was noisy. The corridors always seemed to be busy and there was always people banging around. For a large chain hotel I was surprised but it did not make oyur stay any less enjoyable it was a nuisance more than anything |
5.5 |
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Art
Family with older children
oceano,
United States of America
September 2, 2009
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Convince cleanness nice restaurant The expensive fee for flippin parking in your garage felt like we got robbed leaving S.f |
10 |
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Josue
Young couple
Fort Lauderdale,
United States of America
September 1, 2009
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Everything. Location, confort, price. Wonderful Everything perfect |
9.5 |
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Hans
Young couple
Gent,
Belgium
August 31, 2009
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The cleanliness and the morning newspaper are certainly a plus The comfort wasn't better than any other hotel, nor was there breakfast included. |
6 |
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Karen
Mature couple
Swindon,
United Kingdom
August 27, 2009
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The hotel has a great location in the heart of the shopping district and within easy reach of the trams There are a lot of vagrants in the city which made us feel a little uncertain of venturing out at night but getting a taxi was easy |
7.5 |
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Chretien
Young couple
NANTES,
France
August 20, 2009
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staff very helpful the pool to small and not sunny |
10 |
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Anonymous
Family with young children
United States of America
August 19, 2009
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Room Service said food would be delivered in 30 minutes, it was 1 hour |
6.5 |
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Debra
Family with older children
Chicago,
United States of America
August 19, 2009
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location, cleanliness of room, courteous staff, price |
10 |
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Cheryl
Solo traveller
Maxwell,
United States of America
August 15, 2009
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The staff was extremely courteous and helpful. At registration time, the clerk provided answers to all my questions and did not seem in a rush to get me checked in. Furthermore, when checking out the clerk was even more gracious engaging me in conversation and actually raising my spirits with her caring manner. The many different charges such as a 22 per cent gratuity plus a five dollar service charge for room service. I calculated that a $10 item would cost one $17.20 which prevented me from wishing to utilize room service. Additionally, the minibar was over priced and also subject to a 20 percent restocking fee. Moreover, if one acccidentally left something in the mini-bar a fee would be charged to remove this item. While, the staff and conditions were excellent. I would never order room service or use the minibar. |
9.5 |
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Nicholas
With friends
North Melbourne,
Australia
August 11, 2009
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Our room felt very clean and comfortable. It was a pleasure to come to after a long flight. |
7.5 |
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Anonymous
With friends
United States of America
August 8, 2009
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Hotel was nice and well situated in the city Easier access to public transport |
8 |
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Daphne
With friends
ANTIBES,
France
July 27, 2009
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Location in the center Hotel very impersonnal, nothing in the bbathroom, such as shower cap, glass,or shower gel. |
4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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