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198 East Delaware Place, Gold Coast, Chicago, IL 60611-1719, United States of America – Show map
Excellent location – rated 9.1/10! (score from 288 reviews)
Rated by guests after their stay at Hilton Suites Chicago/Magnificent Mile.
|One Bedroom Suite with Two Double Bed and Sofa Bed||
|One-Bedroom King Suite with Sofa Bed||
|Executive One Bedroom Suite with Double Beds and Sofa||
|One-Bedroom King Suite - Disability Access|
|Studio Suite with Two Double Beds||
|Executive One Bedroom King Suite with Sofa Bed|
|One-Bedroom King Suite with Lake View||
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173 properties in Chicago
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288 verified reviews
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Hilton Suites Chicago/Magnificent Mile's staff speaks: English
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Fitness Center, Indoor Pool
Food & Drink
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Internet via TV is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 66 per day.
Public parking is available on site (reservation is not needed) and costs USD 47 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 288 reviews
Value for money
Show reviews from:
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1925 reviews Excellent
Featuring a rooftop pool encased by a glass ceiling, Essex Hotel Chicago also includes a terrace with city views and free Wi-Fi access. The hotel is 1 mile from the world famous Chicago Museum Campus....
Score from 145 reviews Very good
Two blocks from the restaurants and shops of Navy Pier, this downtown Chicago all-suite hotel features a free daily breakfast and evening reception, and is just moments from major area attractions.
Score from 352 reviews Excellent
This luxurious and historic Chicago hotel, just a 4-minute walk from the Magnificent Mile, features 2 restaurants and a fitness center.
Score from 793 reviews Very good
location, location, clean, friendly staff great on site restaurant!
suite needs renovated. Worn.
Liked the extra room. sleeper sofa and vanity area outside the bathroom as we were a party of three. Hilton always has great bedding. Restaurant downstairs was excellent for breakfast. Easy walk to water tower. It was a nice quiet spot during the hectic New Years Eve weekend.
Upon arrival at our room it was wrong. not the room I selected online through Booking.com. called the front desk and they stateted that when using a 3rd party booking agent we were not guaranteed a specific room and they could not do anything about it. we were traveling with children and did not have enough beds. we were not happy.
The parking its way to expensive.
Location was great- close to shopping at watertower place and magnificent mile.
Valet was very backed up and did not appear well organized
Was a great facility. Ver helpful staff with a great location.
Liked the location and comfort of the furniture/bed. Staff was friendly and helpful. all staff in hotel, desk, valet and coffee shop were wonderful. bathroom was clean and big-very nice.
no guide for tv-just list of channels. cold breeze across main room from floor to ceiling window. loud whooshing and thunking noises constantly coming from staff/service elevator nearby. no sound proofing so people above create foot step noise and people in hall yelling at night or early morning sounded like they were right beside us in room. valet parking-no place to stop or leave car due to over crowding or limited space. a lot of honking and anxiety as there is no legal place to stop and wait. valet and bell staff great but stress of bringing car up to valet almost not worth it and paying $64 a day for that is humiliating. suite also seemed really small.
Location location location
We had to catch a 6:00pm train back home on our last day. Well of course, we weren't going to get a whole day at the hotel just for that. The staff was more than happy to hold our luggage while we strolled around town until it was time to go. They did this at no additional charge. They also let us check in early.
The staff was great! The moment we pulled up, the valets were friendly and attentive. The great service did not stop there. All the staff throughout check-in were courteous. The restaurant attached to the lobby continued the great experience. We even had a bit of an issue and the maintenance gentleman was friendly and funny. The facility/room lived up to other Hilton experiences. Large bathroom. Comfortable bed.
Our refrigerator broke in the middle of the night and we woke up to spoiled food. But the great customer service from maintenance, including sending up a complementary replacement of our spoiled items, made up for it.
Very noisy. Parking cost nearly as much as the room
The overall stay was amazing! The staff was great, the room was excellent, and the food was delicious!
With such great ambience and high quality standards, I am confused as to why the WiFi was not free. There are are far lesser hotels that provide free WiFi. That is the only flaw.
Amazing bedroom and toilet. Very comfortable and the staff is very nice. Very good relation price/service.Very quiet. Very clean.
The breakfast is not included. The internet service is only available in the room if you pay.
Great value and comfort
Room was clean, had a 19th floor corner king suite with a view. Did not pay for the guaranteed lake view but got one anyway. Warm room on a cold night, wonderful bed, staff were excelent.
Lack of free internet in rooms. Pool on 30th floor was in need of a bit of cleaning.
very nice acessible facilities
billed incorrectly for stay not as booking.com confirmed
Everthing was in walking distance of the hotel.
The staff and dining were great. The room was also very clean.
Parking was $64 for one night which was only $20 less than the room. The room was very cold and the water in the shower was only luke warm.
Good location, only
Expensive!, staff can't help on any request, food in the business lounge is miserable, too little, and they take 250$ for this! horrible hotel, have to wait long for elevators, staff in the reception is rude... Very very bad
The view from my room the bed the are room and bath room so clean I love this hotel I will always book in this hotel
My husband and I took a spontaneous trip to Chicago first time without kids and enjoyed the prime location walkable to many places and accessible to both subway and bus services. The suites are very nice and the hotel had little noise from outside and hallway noise was non-existent. Nicely done and cozy Hilton.
Super convenient to everything we wanted to see. Clean. Quiet! Good Staff.
Room size and layout Location - near Michigan Ave and Lake Michigan! Great rate
On-site parking was too expensive, self-parked around the corner
The location is great for the Michigan Avenue experience. The building and lobby are very nice on the outside and in the lobby. The layout of the room was perfect for our family of three.
There was food all over the hideaway table that is meant for eating in your room. Gross. Then when it was bedtime we found a used tampon applicator under the sofa bed. Extra gross. When we complained the next morning, since it was too late to change rooms with a child that needed to go to bed despite our disgust, they agreed it was disgusting and then offered us bottles of water for our inconvenience. REALLY? That did not make things better, and we will never stay there again if that is their solution. I am a mom that spends my time cleaning up, so when I am on vacation I shouldn't have to clean my own room so that I can use it. Shame on you Hilton.
Staff was extremely polite and helpful. Location was amazing pool was great
There is a serious problem with response time from staff on multiple occasions. When at the pool, there were no towels, we called to request towels and no one brought them for 40 minutes. We called again then found out that one of the other guests had called almost an hour earlier. Our shower leaked to the point that it took 8 towels to mop it up. We called in the morning to request more towels and waited over an hour which ran us very late to our appointment. The refrigerator was not cold. It should not be inside a cabinet. We had to throw food away as it was not cold enough to be safe to eat. Someone down the hall had an emergency with a baby and needed security they called many times and there did not seem to be any concern on their behalf. Response time was way too long. The hotel itself was great. I do not believe there was near enough staff to provide adequate services.
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