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1600 Central Avenue, Cheyenne, WY 82001, United States of America – Show map
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19 properties in Cheyenne
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60 verified reviews
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Historic Plains Hotel's staff speaks: Spanish, English
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Fitness Center, Spa, Massage
Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges may apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Shops (on site), Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years is charged USD 10 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 60 reviews
Value for money
Show reviews from:
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Score from 163 reviews Review score
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Score from 57 reviews Excellent
Located 4 km away from Cheyenne Regional Airport, TownePlace Suites by Marriott Cheyenne offers studios and suites with free WiFi and kitchens or kitchenettes. BBQ facilities are available on site.
Score from 7 reviews Wonderful
This authentic, boutique Victorian Cheyenne B&B offers individually decorated rooms with free Wi-Fi, serves a daily hot breakfast and hosts an afternoon tea with staff dressed in time period costumes....
Score from 80 reviews Wonderful
Elevator was out and there was no prior notification or bell service. Should have been notified when booking.
The hotel, restaurant, and staff were very good. Old hotel very nice and well kept maintaining the old charm
Elevator did not work
Beautiful lobby, nice rooms, great location.
No place for parking.
Nice historic hotel with central location. Things to see and do within walking distance. It's an old hotel so you expect things to look old when you book it. That's the charm of historic hotels.
Friendly Staff, Cool Rooms
No Parking or Valet (they really need Valets.), Very Noisy if you're in a room on the street.
Price was good for a historic property.
Still needs repairs and quality finishing to be a great property.
Historic and downtow
They gave me a room already in use by someone else, complained about in organization in front of me, change to a lower grade room without any discount or warning. VERY BADLY MANAGED _ if your stress level is high, really not recommended !
on arrival the desk staff did not appear to have our reservation which had been booked months before, however I had a copy of the booking with me which I gave to them and then they gave us a room . Elevator is tiny and slow we ended up carrying our bags down the stairs on check out it just would not come. The room itself was shabby , the window which was frosted with wire mesh in the glass looked onto other windows and noisy aircon units not at all nice. The bathroom was very old obviously original but unfortunately not pleasant , cracked tiles stained bath , stained towels and we never used the shower one look at the shower head put me right off . The location is good and we were lucky to park outside but I would not have been happy to park further away. This hotel needs a lot of money spending on it to bring it up to a good level it's such a shame as it could be lovely.
The lobby was nice, the restaurant was nice and the location was easy to get to.
The elevator was very small, and only one in the hotel. The room that we had was very small, the cart that we had with our luggage on could not fit in the doorway of our room so we had to leave in the hallway to offload the luggage.
The gentleman that picked up our car was very nice and helpful.
The restaurant floor was waxed and the next morning it was dangerously slippery.
Within walking distance of good food Historic downtown location Housekeeping staff very friendly Interesting decor Downstairs restaurant had good dessert
Could hear EVERY noise from outside and people upstairs (traffic, creaky floor boards, etc.) No laundry facilities, no breakfast Phone wasn't even plugged in Bathroom stained, rusty Parking lot was blocks away, so we had to unload everything at the door Not a huge deal, but no staff ever offered to help
Poor quality room with very little natural light. Bathroom in need of updating
Location of hotel
Dirty worn rugs. Old worn out bathroom. Drapes dirty and did not slide. This should not be allowed to operate as a hotel. I can not believe it has a 3 star ratting at bookings. Com
Really nice central location. The staff was so friendly!
The price was good, the place was clean and quite acceptable for a quick overnight.
Our room didn't have any windows that looked outside. Room and furniture were quite dated, but clean and comfy.
Parking was difficult.
Steve from Florida. Very cool historical building. Clean and comfortable room. Dinner and breakfast at their restaurant was very good. Friendly staff.
location is great but parking facilities poor. The hotel lobby is lovely and presents a history of the hotel.
1. On arrival hotel had 2 rooms booked for us which did not reflect my booking confirmation. 2. hotel charged us a higher rate than rate confirmed but reception staff corrected and gave discount for our bad experience. No manager available to speak to. 3. Emailed hotel during my stay about the room rate but no reply ever received to date 4. room carpet had what looked like wood shavings on floor - couldn't tell if room was clean - lights too dim and bathroom furniture too old and corroded to distinguish. Window frames looked rotten and couldn't open window. The room decor and ambience was not what you would expect for the room rate chargeable. We spent over 3 weeks in numerous hotels across North American and this experience was certainly sub-standard. I know the hotel is upgrading some rooms but the room rate does not reflect the current poor quality. We itched all night! 5. couldn't work out how to use the shower which was decades old (it took staff 20 minutes to go and look at other showers in the hotel to compare and then tell me how to use it - shower head came away from the wall (health & safety issues) 6. One unwrapped polystyrene cup provided for coffee for 2 people 7. bath towels threadbare 8. On street parking or hotel has a car park some distance from the hotel
Location is excellent. Restaurant/coffee shop good. Nice, helpful staff at desk and restaurant. (But, desk person didn't insure that lobby computer - for boarding passes, etc. - was operating correctly.)
Room keys/cards problematic; had to get them redone twice and even then chancy. Parking a real problem. We lucked out with on-street parking, but the lack of on-site or very near on-site parking would lead us to avoid the hotel in the future. Very small/aged elevator. Location a plus, but traffic noise of major thoroughfare under the window is a a negative. Pillows too soft - no real support for head.
parking, restaurant, no valet, out-dated room
It's interesting because it's been there since 1911 but I would go in look around and stay somewhere else.
Shabby. Tiny elevator. Rough neighborhood lots of bars around. Stained sheets. Tiles missing in bathroom. Old old TV.
Just the location.
The room that we were allocated was very poor. It was very small, at the end of a corridor, and the main window was screened out, so you could not see out, making the room very dark. Hotel parking was two blocks away at a railway siding in an unattended piece of wasteland. We did not use this facility, as it didn't appear safe.
The bar - Troy was very personable, as was Flavia.
Single slow elevator - but I understand why - old, historic building. Parking was at a premium with the BrewFest and had to use the lot. Expected the front desk to give me something for the dash-board that I was a guest in the hotel, but I was told it was not necessary. Was afraid my car could be towed, if security could not verify I was a hotel guest. Happily, the car was there in the morning.
The central location and closeness to airport, free airport shuttle, and old world feel of the hotel.
No coffee/tea in room, though there was a coffee maker, no cup.
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