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Newest reviews for Holiday Inn Airport West Earth City

  • Jessica
      United States of America
    August 26, 2014

    AC didn't cool the room! Complained politely with no results

    6

  • Tricia
      United States of America
    August 10, 2014

    Schedule shuttle drop off in am not timely. Pick up scheduled prior to time late or no show. Has to call again. Was told airport pickup had presidency. Friday scheduled for 2 pm pickup day before. Told in my way on the morning by the driver there was no one to drive shuttle between 1-3 pm. There should be two vans and adequately staffed.

    9.2

  • James
      United States of America
    August 5, 2014

    I really liked the 24 hour airport shuttle. 141 aka Earthcity Expressway going from hotel past 364, 40 and all the way to 44 was great too.

    $25 "miscellaneous fee" charge that was collected. It will be refunded, but it isn't mentioned until you check in.

    8.8

  • Anonymous
      United States of America
    July 14, 2014

    Loved shuttle service

    10

  • Mia
      United States of America
    June 8, 2014

    I liked the cleanliness and that it was updated.

    There wasn't anything that I didn't like

    7.9

  • A
      United States of America
    May 20, 2014

    I loved everything about my stay. The room was amazing

    10

  • John
      United States of America
    May 7, 2014

    I have stayed their twice recently, each time it was a issue for the breakfast tickets, even though I was clear on check in that it was included, it was never mentioned until I brought it to their attention???? Why??? I am spending next week May 12th-16th somewhere else

    7.1

  • Jennifer
      United States of America
    September 23, 2013

    I was there to attend a concert at the ampitheater. The hotel was clean, staff were friendly and they had a shuttle to take us to and from the concert.

    Malone's restaurant, located inside the hotel, was mediocre. I would not recommend dining there.

    9.6

  • James
      United States of America
    August 28, 2013

    It was one of the nicest, cleanest hotels we have ever stayed in and the staff was amazing!

    Nothing we didn't like about our stay here.

    10

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