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435 Smokey Park Highway, Asheville, NC 28806, United States of America – Show map
|Double Room with Two Double Beds - Smoking|
|Double Room with Two Double Beds - Non-Smoking|
|King Room - Disability Access Tub/ Smoking|
|One-Bedroom King Suite with Spa Bath - Non Smoking|
|King Room - Non-Smoking|
|King Room - Disability Access Tub/Non Smoking|
|King Room - Smoking|
|One-Bedroom King Suite with Spa Bath - Smoking|
|Standard Double or Twin Room|
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69 verified reviews
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Holiday Inn Asheville - Biltmore West's staff speaks: English
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Fitness Center, Indoor Pool, Game Room
Food & Drink
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 68 reviews
Value for money
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The Quality Inn & Suites Biltmore East is located just minutes from downtown Asheville and Biltmore, America's largest home, offering gardens, a winery and outdoor activities.
Score from 148 reviews Very good
The Comfort Inn West is conveniently located off Interstate 40, just 10 miles from the Asheville Regional Airport.
Score from 35 reviews Very good
In Asheville, North Carolina, these apartments with kitchen facilities have free Wi-Fi access. An outdoor pool and a hot tub are on site for guests’ enjoyment. The Biltmore Estate is 710 yards away.
Score from 787 reviews Wonderful
This hotel is 1 mile from the Biltmore Square Mall, and 5 miles from the historic downtown area. Hampton Inn Asheville-I-26 Biltmore Square serves a breakfast buffet daily.
Score from 130 reviews Excellent
Location and very nice facility
Our room faced the atrium, I prefer a view outdoors
The bed was amazing! Jetted tub felt wonderful! The staff at breakfast were extremely accommodating!
Nothing. Everything was wonderful! Maybe offer a bubble bath gel with the Jacuzzi rooms!
Shower head not working correctly, bulbs out, and sketch lights in bathroom
We chose this hotel as a stopping point on our trip. We wanted to go to the Biltmore Estate as well. This was a GREAT location convenient to restaurants and only 10 minutes from Biltmore. The staff were super nice and helpful. Our room was very clean and comfortable. We will make this a stop any time we are in Asheville and will recommend to family and friends. In fact, I am planning to bring my daughter and mother-in-law in January.
Pool was nice, but should be open a little earlier and a little later.
Liked everything except our sheets were not changed.
Our sheets were not changed. We actually found food in one of the beds. When we reported it to the front desk, they ddn't even apologize. Just said we will send someone up.
The only down side was that the vending machines on the first and fifth floors were down. Otherwise it was a great stay!
The staff was exceptional and helpful in every way. The room was clean, quiet and comfortable, but I realize that the noise could depend on the guests. We chose a breakfast plan for $10 a day which gave us $20 a day in coupons for the breakfast buffet. Cost for one person was $10, so for the two of us, we paid half. There is also a free continental breakfast. We were pleased with the buffet. The location was more convenient than we had expected. We had to deal with traffic, but no major problems. Exiting out the back parking lot, we found a stop light to enter the highway, a drug store and a grocery store. All very helpful.
Close to where we wanted to be, the hotel was very clean and comftorable
location difficult to get in and out of
Room and beds were good
Cleanliness of breakfast room was poor. Receptionist gave priority to phone customers over us as live customers Noise level on inner courtyard room was high Price/quality ratio very poor for a $300 room (admittedly in peak season).
Only 2 tickets for breakfast in a room for 4 people.
Size was ok...
Decent size room and comfortable beds. Good location near main roads but quiet. Nice breakfast included.
Room not well ventilated. Pool area was not very clean.
The fact that we were from out of state asking the front desk questions about places to go, restaurants etc. and she knew zip about the area. It was our anniversary and wanted a special place to eat and after much conversation she finally pulls up some piece of paper with a few suggestions. Staff at front desk were friendly but need to know the area they live in better.
The A/C did not keep us up all night, it was very quiet. We slept great here, the bed was heavenly. The food was very good and the wait staff was excellent! We stayed 6 nights and the staff recognized and remembered our likes towards the end! I would definitely stay again because the pros outweighed the cons by far.
We had a room overlooking the indoor pool, which we wouldn't do again because it was loud. However, by 11pm all was quiet. We were near the elevator which we could hear, but again by 11pm all was quiet. No microwave in the room. As in all motel rooms I really could have used a makeup mirror.
The only thing we were not a fan of was that the pool was indoors. Whenever swimming indoors it was right beside the bar. Also, the hot tub was closed. Other than those 2 items, everything was great! The breakfast bar and workers in that area were terrific!
hotel was very clean, kids loved the pool, indoor pool is connected to outdoor pool. they had more fun swimming in and out, staff was wonderful they went above and beyond to make our stay wonderful. they made sure the kids were happy
Good price in a great place.
Clean, super comfortable beds, good breakfast, friendly staff, nice indoor pool and hot tub
The bathtub had not been renovated so it was not as new as the rest of the hotel and the water in the shower had low pressure
hospitality of all your staff, overall friendliness.
I couldn't stay longer.
Wooden stairs leading from an upper parking area to 2nd floor level parking was dangerous. The steps are irregular and downward leaning.
Fantastic hotel in the perfect location for exploring Asheville and west NC. Amazing staff that helped with every little detail when we were traveling with our high school-aged Girl Scout troop. Thank you!!
One room had a shower stopped up and wifi was terrible.
Speed of check-in, friendly and efficient staff, the welcoming atmosphere, the interesting and artistic decor in the lobby's, the room was very clean, well laid out and had attractive furnishings. The spa tub and king bed were worth every penny.
Petty complaints: weak coffee with artificial sweeteners/creamer, and the soap was odd, the toilet paper was of very poor quality.
Very quiet. Extensive TV channel selection. Comfortable bed.
Shower water pressure low
Didn't like the different rates, poor-poor wi-fi, no movie options on the tv.