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101 Andrew Young International Boulevard, Atlanta, GA 30303, United States of America – Show map
|Queen Room - Disability Access/Hearing Accessable|
|Queen Room - Non-Smoking|
|Queen Room - Smoking|
|Double Room with Two Double Beds - Smoking|
|Double Room with Two Double Beds - Non-Smoking|
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161 verified reviews
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Holiday Inn Atlanta Downtown - Centennial Park's staff speaks: English
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Fitness Center, Hot Tub
Food & Drink
Wired internet is available in all areas and is free of charge.
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 161 reviews
Value for money
Show reviews from:
Equipped with state-of-the-art amenities and services, and only 15 minutes from Hartsfield-Jackson International Airport, this hotel is ideally situated within walking distance to many downtown...
Score from 743 reviews Very good
Within 3 blocks of the Peachtree Center Mall and the Georgia Aquarium, this hotel in downtown Atlanta, Georgia offers convenient amenities such as a daily hot breakfast buffet.
Score from 324 reviews Good
This Atlanta hotel is 11 miles from the Hartsfield-Jackson International Airport. The hotel features an outdoor heated pool, fitness center, and on-site restaurant.
Score from 356 reviews Very good
In Atlanta, Georgia, this hotel is just a 2-minute walk from Turner Field, home to the Major League Baseball team, the Atlanta Braves.
Score from 364 reviews Good
The valet service was nice. The front desk staff was friendly and helpful.
Three of the four lamps in the room did not work. One of those three worked for about 10 minutes and then went out. The bathroom did not have towel racks or a fan. Towels were on a shelf underneath the sink.
we arrived stressed from unfamiliar Atlanta traffic. Cynthia is her name I believe. She could tell we were stresses. Her first words were "I am going to make you happy" and it got even better. She made us feel so welcomed to Atlanta the chamber of commerce should give her serious acknowledgement. The rest of the staff were very nice also
we could not find a privacy sign in the room. Of course the housekeer found one for us.
The hotel staff were as nice as could be. One member went and got me a sweet tea because my throat hurt so bad. The convenience of being near the concert we were going to was great. We walked right to it from the hotel while traffic just stood still and horns blowing everywhere.
The room itself. We requested 2 double beds non smoking for an enormous room rate and received one bed smoking. (we had 3 people) We couldn't breath and actually wound up going to the doctor twice after our stay. My husband had to sleep in a fold out chair. The AC would not stay on which not only made it hot but made the smoking room a nightmare.
Located close to the venue I was visiting... Rooms were nice...Staff were great.... The breakfast buffet was very good....
Cable TV wasn't working... Alot of noise due to the concert downtown.... Only two packets of caffine coffee for 3 persons....
Location was great and easily accessible to all the family friendly venues in and around Centennial Park...the Aquarium, World of Coke, College Football Hall of Fame, etc. All within a short walking distance and we did so with a 3 year old (no stroller).
The main issue we had was our check in experience. Without a doubt, the worst I have ever encountered at a hotel. We waited in very long line for an hour and a half trying to check in (with an exhausted and fussy toddler=no fun). There were at least 30-50 other very frustrated and upset guests also trying to check in. A line stretched from the front desk all the way out the main door and beyond. Apparently, they had sold out all their rooms the night before for a concert at Phillips Arena (few blocks over) and could not facilitate new guests trying to check in. Rooms were not ready or cleaned in time and this was HOURS past when everyone was supposed to be able to check in. There were only 2 women working the front desk, who made no attempt to communicate with any of the guests what the problem was and why in the world the check in process was so disorganized and extremely slow. No announcement was made nor any apologies given for the ridiculous wait time. Very poor customer service in my opinion. If you are going to run a hotel in downtown Atlanta where there are constantly tons of people flooding in for various events/venues, a MUCH better system needs to be in place to handle this type of situation. This can't be the 1st time this hotel has sold out for a concert close by nor will it be the last. Get it together Holiday Inn! You're location is great. The other aspects of the hotel should follow suit! There were also no blankets provided in the room. All we had was a sheet on our bed and we froze all night long. No blankets anywhere to be found. Assuming this may have been part of the over booking the night before and they didn't have time to wash them. Also an issue that should not affect a guest for the following night.
The convenience was very nice. Most locations in downtown are easily within walking distance.
The hotel only had sheets on the bed and no other source of blankets in the room. The bed and pillows could be more comfortable. The hotel was located next to the park which is very noisy especially early in the morning. There was a fundraiser walk with intercoms which prevented sleeping in. The solid blind doesn't actually block out light either. The staff was very short with check-in.
The location was good
Check in was 3:00pm and we didn't get our room till 4:30pm. One of the elevators was broken upon arrival. The tv wouldn't come on and a staff had to come and found it unplugged. The ice machine on the 7th floor was broken. There was no shower curtain in the room.
When we arrived for check in the lobby was full of irate guests who had been waiting for hours to get a room. We waited an hour and a half and we treated so rudely by the clerk that I called the main office of Holiday Inn. It was a mad house.
Close to lots if things in the area- helpful staff when asking directions and suggestions
Friendliness off the staff in the bar/ resturaunt
Having to wait 45 min to check in with a line out the door. Groups of people in line no staff to.move them out of the way and request one person stand in line. The rudeness of someone who came to our room with a noise complaint telling us we were about to be vacated after we juat got back from a concert.
Our check in clerk Casey - awesome!!
I paid $400+ for a room with dog poop. The bathroom was nasty. I will never stay again.
Good place to stay if you want to be between town, the park and the arenas.
All staff ( except front desk ) were wonderful. The gentleman at front desk didn't know anything about anything. Very clean.
Location, small rooms, electrical problems which kept ice machines on several floors from working and when we turned on desk light it exploded. Something very wrong with electric! Had to call for towels, wash cloths and coffee each evening. Just not a good hotel
It is in a good location and the staff were very friendly. Also very quiet which is always nice. The people in the room next to me were evidently partying all night, but I didn't hear them at all so great walls!
If someone comes to the hotel to meet me or deliver me something, the front desk should send them up. Especially when they personally speak to them and I ok it. Also, the website said there was free breakfast. They did not have free breakfast. It was an ok hotel, just too expensive for the small room, no free breakfast, or the refusal of the staff to let people come up after I add them to the approved list. If I tell you the pizza guy can come up to my room to give me my pizza, you don't need me to come down to the lobby to retrieve said pizza from the delivery guy in your presence. That is just an idiotic policy. I also saw a woman that was waiting for her room to be ready that the staff refused to let up to see her friend who was also in the hotel after all approvals had been made. It seems like a very counterintuitive policy.
People were very kind and willing to help me when I needed it.
The pillows at the hotel are not comfortable at all. Some staff when I called they were in a rush to cut the conversation, like they weren't paying attention about my request on the phone.
Although the room was small, it was cozy and clean. Shower worked great (no temperature or flow problems). Had a refrigerator and microwave - didn't use the microwave, but having the refrigerator was great. No long waits for the elevators.
The room was small and the layout didn't make any sense. Although I was on the ninth floor, there was a street sweeper that sounded like it was right outside the window. Bathroom counter was small.
Staff were very friendly through the stay, and the breakfast buffet was quite good. Really, the staff were very friendly and kind and were the best part of the stay.
They were very disorganized during checkin which took too long. I felt like I paid way too much when I reserved my room though I did reserve it only three months out for a very busy weekend. The pool had some grime that really should have been cleaned.
location, helpfulness of staff and clean room.
Just the location since we could walk to Georgia dome.
The Westin was across the street and less expensive and 100% nicer. Rooms very small, ac very loud, very run down. Staff not so friendly. I would stay at this hotel if I ever had to stay in downtown Atlanta.
Friendly staffs, nice room with great location. Only few minutes walk from the marta Peachtree center. Very near to the Coca Cola and CNN.Many shops and restraurants around it.
The hotel was in the renovation process and some places were under construction.
How I can rate this hotel and I did not stay there? Except location is good. Other than that I can not say anything because my reservation was based on the room description provided by booking completely wrong and I decided to do not stay there. I was disappointed because I arrive late and they told me what I ask for is not available at their property and booking website is providing not correct information about the rooms.
The location of the hotel was excellent to be in walking distance of every thing downtown. Just two blocks from Peachtree, Centennial Park across the street along with the ferris wheel. It is a great location, I did not move my vehicle until I left. And, the breakfast was awesome and worth it.
I was not a fan of the rooms because they could stand to be updated. So it is not the swankiest of hotels but the location helps to offset that.
The room was dirty when we checked in. Renovations were going on and the place was a mess. Pool was so cloudy we didn't want to get in the pool. Won't go back unless the place is cleaned up.
The location was great. Staff was helpful.
The room was small, crowded, and run down. Laminate was coming off of the furniture. Ironing board was broken. Lighting was really bad. Bring your own pillow.
Staff was friendly and very helpful
Beds were made with sheets only, no blankets on the bed or in the room! Pool had algae in it and needed to be vacuumed, spa was cold and jets did not work, atm machine was broke!
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