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Show map Holiday Inn Charlotte-Airport Conference Center

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Score from 161 reviews Excellent 8.7/10

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Courtyard by Marriott Charlotte Billy Graham Pkwy.

hotel Just off Interstate 77, this hotel offers free shuttle service to and from Charlotte/Douglas International Airport, less than 10 miles away. Free Wi-Fi is provided in all rooms.

Most recent booking for this hotel was today at 12:02

Score from 92 reviews Excellent 8.9/10

Newest reviews for Holiday Inn Charlotte-Airport Conference Center

  • Jeff
      United States of America
    June 8, 2014

    Was not informed of construction going on at the time of booking the room. Room service knocking on door twice at 8:00am and we didn't call for room service then after we said we didn't call for room services they opened door second time. Very disappointed

    4.2

  • Anonymous
      United States of America
    June 2, 2014

    The Staff was very helpful, facilities were being renovated. Hotel room and entire floor were remodeled.

    I made this reservation through your website due to a flight delay. When I arrived at the hotel they did not have my reservation.

    8.3

  • Karol
      United States of America
    May 18, 2014

    Beds were comfortable

    Entire facility was in the middle of construction which wasn't noted on the listing description. Had I known I would have booked elsewhere.

    7.1

  • Maya
      United States of America
    May 9, 2014

    Very friendly staff, great customer service. Location in great distance from every destination I needed.

    Kids running in hallway very loudly (but that's more the parents fault vs. the hotel) & it's close to the airport so of course that was loud at times.

    9.2

  • Suzanne
      United States of America
    April 28, 2014

    Shuttle driver left my bag at Delta Southwest .When I got off at US airways my bag was gone.

    6.3

  • Kay
      United States of America
    April 28, 2014

    Reconstruction was very inconvenient. Staff would not credit my card, so that I could pay cash. After 5 attempts, I finally got the phone number for the hotel.

    7.1

  • Ram
      Canada
    April 23, 2014

    There is nothing to like

    It is worse than a motel

    3.8

  • Omar
      Mexico
    April 20, 2014

    Gréât matreses and ok room. Perfect location

    In thé middle of remodeler the hôtel ... Too old!

    5.8

  • Wanda
      United States of America
    April 15, 2014

    The hotel staff was really nice and friendly. The room was okay for the pricing. I would stay again.

    There was a wet tub runner nicely folded across the tub. It felt like it had just come out of the washing machine and ready for the dryer. And a wash cloth was with it. The drink machine took my money which the front desk promptly refunded but I was also advised not to use any of them because they had been acting up all weekend. The place is under construction or renovating but that was tolerable. No trash bags in any of the garbage cans.

    7.5

  • Amit
      India
    March 30, 2014

    Location wad good. Very near to Airport. Have free shuttle for pickup from airport.

    No eating options nearby.

    9.6

  • Stacey
      United States of America
    March 19, 2014

    Hotel under renovation

    Food

    5.8

  • Anonymous
      United States of America
    February 3, 2014

    It was close to airport

    was not informed that hotel was under renovation until the shuttle driver pulled into parking lot. Hotel smelled horrible of cigarette smoke and sewer smells. Room : light bulbs were out in 3 of the 4 lamps ,only 1 light bulb worked in bathroom ,toilet paper was non existent , tub did not drain, toilet seat was stained and filthy. Bed: pillows smelled horrible, sheets had stains on them. Heater barely put out heat temp stayed ar 60 degrees in room when it was 14 degrees outside, double lock in door did not lock, had to sleep with chair upagainst door . Notified hotel staff of conditions of room and they did not offer any assistance or room change.

    3.8

  • Thompson
      United States of America
    January 16, 2014

    Convenience to airport

    It is awful and feels very unsafe

    3.5

  • Anonymous
      United States of America
    January 7, 2014

    When I realized I accidentally left my phone cord, I called to see if I could have it sent to me. I was told it was found and would be mailed but after 10 days, I called again and talked to Erica in Housekeeping (not who I talked to the 1st time)..she confirmed cord was still there. She followed through & mailed it immediately and I had it within 2 days! Thank you, Erica....unlike the first person who committed to send it, you did what you said you would do!

    The fact that the 1st person I talked to did not follow through.

    6.7

  • Laurie
      United States of America
    November 26, 2013

    This place is a dump; well below the standards of Holiday Inn.

    5

  • Mooi
      Australia
    October 30, 2013

    The airport shuttle service.

    Hotel was under renovations and the entrance was very grubby. The carpet at the entrance could do with a good clean. The restaurant looks very run down although the staff were good. We stayed twice and the first room we stayed in was quiet but on our second visit, the room was on the same side as the airport and was noisy from early morning. There wasn't a microwave so I could not make a cup of tea in my room without it smelling and tasting of stale coffee from the hot water from the coffee making machine in the room.

    5.8

  • Anonymous
      United States of America
    October 16, 2013

    Room

    Didnot have microwave

    7.9

  • Pascal
      France
    October 7, 2013

    All was perfect ! Nice room, service, very good continental breakfast !

    10

  • Telissa
      United States of America
    October 1, 2013

    We had a layover in Charlotte and chose simply on price but were pleasantly surprised. We were picked up at the airport by an incredibly nice young man . The facilities were updated and very clean with a nice large flat screen tv. Room service was great , check out timely and we were returned in a timely manner to the airport . Super impressed!!!

    10

  • John
      United States of America
    October 1, 2013

    Stayed there the night I got married so I could caught a flight the next morning. They allowed us to leave our car and shuttled us to the airport. Also they picked us up last night at 9 pm. Wonderful service!!!

    10

  • Dennis
      United States of America
    September 18, 2013

    The Meals were quite good, the friendlyness of the staff was very good.

    Some noise from landing aircraft, but quiet between midnight and 6 am.

    8.3

  • Anonymous
      Canada
    September 17, 2013

    Front desk efficient & polite. Beds comfortable. Basics in room comfortable.

    Difficult highway (I-85) access (may be due to construction?) Breakfast had to be ordered from menu which required extra waiting time. Not good for early flights. Also, was advertised as "breakfast included". Turned out to be a $20 voucher for menu breakfast. Had to pay a small amount (there were 2 of us on single voucher), plus tip. Had not planned on paying anything extra at that point in my journey. Also, there was some sort of orange grunge between toilet seat and tank . . . yuk! . . . in room. Also, in your questionnaire above, there is no option for two people travelling together who are not a couple, I.E., two family members or simply friends . . .

    6.3

  • Anonymous
      United States of America
    September 8, 2013

    Location is good and shuttle to the airport was convenient.

    Hotel needs upgrading. No breakfast included.

    8.3

  • Anonymous
      United States of America
    September 7, 2013

    Airport shuttle service. Nice staff. Comfy bed. Clean room.

    7.9

  • John
      United States of America
    September 6, 2013

    Great price for the location.

    Construction at entrance. That's why the price was so good.

    9.6

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