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350 West Mart Center Drive, Chicago, IL 60654, United States of America – Show map
|Double Room with Two Double Beds with City View|
|Deluxe Double Room with Two Double Beds with City View|
|Double Room with Two Double Beds|
|Executive King Room with City View|
|Deluxe King Room with City View|
|King Room with City View|
|Deluxe Junior Suite|
|Deluxe Double Room with Two Double Beds|
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324 verified reviews
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Holiday Inn Chicago Mart Plaza River North's staff speaks: English
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Fitness Center, Indoor Pool, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 45 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 324 reviews
Value for money
Show reviews from:
Two blocks from the restaurants and shops of Navy Pier, this downtown Chicago all-suite hotel features a free daily breakfast and evening reception, and is just moments from major area attractions.
Score from 328 reviews Excellent
Located in Chicago’s Lakeshore East neighborhood, this luxury hotel is in the modern Aqua building. Free Wi-Fi access is provided in every room, and Millennium Park can be reached in a 5-minute walk....
Score from 498 reviews Wonderful
In the heart of downtown Chicago, this hotel is within a 5-minute walk of the luxury shops of Michigan Avenue and the banks of the Chicago River. Free Wi-Fi is provided throughout the hotel.
Score from 371 reviews Wonderful
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 571 reviews Good
The Parking has improved.
Parking cost is expensive.
A Big Step into a bath for the shower Should have more moderate ie walk in shower Water pressure not great
Nice location for the River Area and has a nice view from the bar/lounge on the 15th floor.
The room was quite dated and significantly smaller than most hotel rooms. The room had window with a view of concrete wall 6' outside the window. The room was directly next door to the staffs cleaning area and it is easy to hear the staff come and go all night long. Definitely stay somewhere else next time in Chicago.
Only one night - would like to go back
Great location Friendly staff Modern rooms
Dining/food options are not great (including breakfast), instead find options outside of the hotel
It was affordable but still close enough to downtown sights. Great, upscale atmosphere with friendly staff. Comfortable room.
The Wi - Fi and overall cell service in the hotel was terrible.
Close proximity to our weekend event
I liked that there was a CTA station attached, and coffee shops.
Nothing was open in Mechandise Mart on the weekends.
Room service and house keeping and front desk
I like the pool and the city view.
The room wasn't vacuumed,I found a pair of socks and a earring under the table.The toilet was duty when we arrived,so I called the housekeeping,they came to clean it,but it still duty. The room was very small. No microwave or fridge. The parking was very expensive,the valet take a lot of time to bring your car back due to the small road was very crowded. Don't go there if you have a car.
The view was amazing. The staff was always friendly. Always offered to clean our rooms and asked if we needed fresh towel.
It is difficult to get to. You must go up an elevator to get to hotel. We didn't want to use valet parking so we had to lug our suitcases all around Chicago with us at $35 a night. Things that can be fixed is having a frig in the room and maybe a microwave. We would go out and get some food and have no where to put any leftovers.
Clean room and hotel. The pool was warm. The hotel staff and concierge was friendly, and the valet personnel were great!
No fridge in the room. The vending machine only took 1 dollar bills. I was lucky to get change for my 5 from a pizza delivery guy in the hallway. Would have liked to be able to get my kids something small to eat at the restaurant, but it wasn't open until 5pm. I'm glad that Subway was nearby.
The staff was very informational
Location was excellent Staff helpful Very clean bathroom
The day we arrived found the mattress pads dirty.Called front desk and was made to wait. It was late when they came to change it but they came. Tv watching was boring. Not many channels available No bar fridge (extra$25/day)
Hidden gem tucked away at the top of the Sun Times building is convenient to most of the downtown even on foot. Great staff, great value.
Excellent location close to many major attractions. My room was large, clean and very comfortable.
The room was smelly (carpet?) and there was nothing to do about it, the windows did not open.
My girlfriend and myself had a good time we really injoyed our stay valet was amazing, our veiw of the city was off the chart cant wait till out next trip a scale rate 1-100 my score rate is 100
directly at Chicago River, access to the Metro ("L" Train) through the next building within 5 minutes indoor walk
the rooms facing to the inside of the hotel have a boring view, the outside facing can see the skyline of Chicago
the location of this hotel was great..it had great views and the staff were very friendly and helpful...it is conviently located just off the beaten path, so you don't get all the hustle and bustle noise, but still convient to walk to everything. The other convient attachment to this hotel was a merchant mart, so you could go there for shopping, food of catch a train...was great for keeping costs down.
My only complaint I have is the maid service is not the best...needs some improvement and the wait staff in the restaurant(not the bar area) are a little slow.
The room in the "new" wing was more accommodating but still, well below the value of the cost. Staying in downtown Chicago isn't worth it when the cost far outweighs the amenities and experience. Substandard.
Our original room was in the "old" wing of the hotel, yet it was the same price as the renovated area. The dresser was missing handles, there were stains on the wall, the shower curtain was stained, etc... When we were moved, the room looked updated, however, the AC wasn't working properly and the construction outside started around 5:00 am and you could hear every jackhammer pound!
Our view from our room was spectacular, the location of the hotel is absolutely perfect to explore the city center. The staff was friendly, especially the concierge Russell, who's a great guy! The hotel looks very nice from the inside.
The female server at the bar seemed very stressed and spoiled the overall good ambiance of the location for us a little bit. The front-desk has not enough employees assigned to it during certain times of the day.
Location is amazing; staff is available to fulfill customer's requests View is stunning and does make the difference (for the rooms which have it)
Some re-newing in interiors of rooms is recommended; (especially doors)
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