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350 West Mart Center Drive, Chicago, IL 60654, United States of America – Show map
|Double Room with Two Double Beds with City View|
|Deluxe Double Room with Two Double Beds with City View|
|Double Room with Two Double Beds|
|Executive King Room with City View|
|Deluxe King Room with City View|
|King Room with City View|
|Deluxe Junior Suite|
|Deluxe Double Room with Two Double Beds|
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317 verified reviews
They speak your language!
Holiday Inn Chicago Mart Plaza River North's staff speaks: Polish, Korean, Japanese, Spanish, English, Greek
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Sauna, Fitness Center, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 45 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Polish, Korean, Japanese, Spanish, English, Greek
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 318 reviews
Value for money
Show reviews from:
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Score from 771 reviews Good
I was asked by a guard in the hotel lobby to produce my room key to ascertain that i was a resident i found that really awkward and totally disrespectful for a hotel of nature. I am a woman and had travelled from very far. There should be better ways to do that. For this reason, I will shop around next time.
Small room. But a big bathroom..... Is it something wrong about it????? And when I woke up it was all over water from the bathroom . It was broken some how. They didnt return money back.
Enjoyed the quality toiletries. Hotel was very clean with excellent staff.
Could not turn off the fan, it was very noisy.
When trying to leave the parking garage upon our departure we had several problems. We were instructed incorrectly about how we should use our room key, thus it took us 30 minutes to get out of the garage.
The price was pretty decent, staff was pleasant, and cleanliness was really good.
No minibar in the room and if you want to drink even water no chance you need to call room service and wait :(
Location of the hotel is nice and very close to many restaurants. Rooms are big enough and clean.
Staff at the check-in should be more friendly. After I checked-in, I couldn't understand the attendants handwriting for my bedroom number. When I went back to ask she didn't even look at my face and answered sounding she was upset with a simple question. Sometimes hotels make a big effort and expense to please you and one simple bad human interaction ruins the experience.
Excellent location, great bar, nice cozy rooms
Wifi was a bit iffy.
The staff was nice, hotel location great, prices a bit expensive, but overall we enjoyed our stay.
"Free breakfast" from the free buffet you have to pay an arm and a leg for the fresh stuff. My first room before I moved was very below standard.
Gym space. City scape bar (although expensive) most staff were friendly
The picture shown on the booking.com website showed the wrong picture for the room we reserved. We thought we would have a couch and sitting area which the picture showed but the hotel didn't even feature a room that looked like that with two double beds. False advertising with pictures got the best of us from this website.
Noisy at the lobby and the bar.
the staff in front desk was not kind
the staff of Restaurant abd bar were kind
The bathroom in my hotel room
No Hot Tub in the swimming area
Rooms were big, bed was comfortable and overall very clean
A Wifi not so good into the room, but a good business center!!!
answer from staff, restaurant, position
The only thing I can even say remotely inconvenient is the route to the actually hotel. It can be confusing to new guest.
I enjoy everything about this hotel. The location is fantastic right next to the brown line and Of course my Favorite "Mconalds". This is not your ordinary holiday inn.. The staff,,,,everyone is amazing and knowledgeable. Please visit for breathtaking views and outstanding guest service.
The location, pool, and staff really made the stay great for my kids. The room and hotel were in great shape as well, this is a great spot for long weekends with kids or young couples on a getaway.
Holiday Inn Chicago Mart Plaza River North is an excellent hotel! The staff was very friendly, rooms were clean, had an awesome view of the city, and you can't beat the price for downtown Chicago! I would recommend anyone staying here if they are visiting Chicago or need a quick weekend getaway!
Noise due to train and construction... also the tub stopper did not work in one room, so had to take a bath in the other room, (we had 2 rooms for the 6 in our party).
Cioncierge the best! other staff very helpful as well.
The check out crew (two people). Very hostile.
The person who checked us in was very professional and nice. She did an excellent job.
Wifi was slow
The location was excellent
WIFI was not working most of the time.
Location relative to downtown and public transportation. Comfort Amenities Pool Exercise Room
Location was good, updated room, good view of the city
Water pressure in our room was awful
Place was great. In a nice area great views and friendly staff
The room so small ! I was booking king room but they give me small!!? Also the they are some nosy in next room I didn't sleep good that night
The location good for me and the bed was comfortable and the loppy is good also the food awesome and they have nice views
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