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350 West Mart Center Drive, Chicago, IL 60654 – Show map
|Double Room with Two Double Beds with City View|
|Deluxe Double Room with Two Double Beds with City View|
|Double Room with Two Double Beds|
|Executive King Room with City View|
|Deluxe King Room with City View|
|King Room with City View|
|Deluxe Junior Suite|
|Deluxe Double Room with Two Double Beds|
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141 properties in Chicago
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366 verified reviews
They speak your language
Holiday Inn Chicago Mart Plaza River North's staff speaks: English
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Fitness Center, Indoor Pool, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 45 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 366 reviews
Value for money
Show reviews from:
In the heart of Chicago, this hotel features rooms with free Wi-Fi. A hot breakfast including waffles, bacon or sausage is served daily. A swimming pool and hot tub are on site.
Score from 292 reviews Very good
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 500 reviews Very good
Boasting a rooftop pool in the heart of downtown Chicago, this hotel is located with a 5-minute walk of the famous Magnificent Mile. It boasts 2 on-site restaurants and a flat-screen TV in every...
Score from 243 reviews Very good
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2508 reviews Good
Close proximity to our weekend event
I liked that there was a CTA station attached, and coffee shops.
Nothing was open in Mechandise Mart on the weekends.
Room service and house keeping and front desk
I like the pool and the city view.
The room wasn't vacuumed,I found a pair of socks and a earring under the table.The toilet was duty when we arrived,so I called the housekeeping,they came to clean it,but it still duty. The room was very small. No microwave or fridge. The parking was very expensive,the valet take a lot of time to bring your car back due to the small road was very crowded. Don't go there if you have a car.
The view was amazing. The staff was always friendly. Always offered to clean our rooms and asked if we needed fresh towel.
It is difficult to get to. You must go up an elevator to get to hotel. We didn't want to use valet parking so we had to lug our suitcases all around Chicago with us at $35 a night. Things that can be fixed is having a frig in the room and maybe a microwave. We would go out and get some food and have no where to put any leftovers.
Clean room and hotel. The pool was warm. The hotel staff and concierge was friendly, and the valet personnel were great!
No fridge in the room. The vending machine only took 1 dollar bills. I was lucky to get change for my 5 from a pizza delivery guy in the hallway. Would have liked to be able to get my kids something small to eat at the restaurant, but it wasn't open until 5pm. I'm glad that Subway was nearby.
The staff was very informational
Location was excellent Staff helpful Very clean bathroom
The day we arrived found the mattress pads dirty.Called front desk and was made to wait. It was late when they came to change it but they came. Tv watching was boring. Not many channels available No bar fridge (extra$25/day)
Hidden gem tucked away at the top of the Sun Times building is convenient to most of the downtown even on foot. Great staff, great value.
Excellent location close to many major attractions. My room was large, clean and very comfortable.
The room was smelly (carpet?) and there was nothing to do about it, the windows did not open.
My girlfriend and myself had a good time we really injoyed our stay valet was amazing, our veiw of the city was off the chart cant wait till out next trip a scale rate 1-100 my score rate is 100
directly at Chicago River, access to the Metro ("L" Train) through the next building within 5 minutes indoor walk
the rooms facing to the inside of the hotel have a boring view, the outside facing can see the skyline of Chicago
the location of this hotel was great..it had great views and the staff were very friendly and helpful...it is conviently located just off the beaten path, so you don't get all the hustle and bustle noise, but still convient to walk to everything. The other convient attachment to this hotel was a merchant mart, so you could go there for shopping, food of catch a train...was great for keeping costs down.
My only complaint I have is the maid service is not the best...needs some improvement and the wait staff in the restaurant(not the bar area) are a little slow.
The room in the "new" wing was more accommodating but still, well below the value of the cost. Staying in downtown Chicago isn't worth it when the cost far outweighs the amenities and experience. Substandard.
Our original room was in the "old" wing of the hotel, yet it was the same price as the renovated area. The dresser was missing handles, there were stains on the wall, the shower curtain was stained, etc... When we were moved, the room looked updated, however, the AC wasn't working properly and the construction outside started around 5:00 am and you could hear every jackhammer pound!
Our view from our room was spectacular, the location of the hotel is absolutely perfect to explore the city center. The staff was friendly, especially the concierge Russell, who's a great guy! The hotel looks very nice from the inside.
The female server at the bar seemed very stressed and spoiled the overall good ambiance of the location for us a little bit. The front-desk has not enough employees assigned to it during certain times of the day.
Location is amazing; staff is available to fulfill customer's requests View is stunning and does make the difference (for the rooms which have it)
Some re-newing in interiors of rooms is recommended; (especially doors)
Excellent concierge service they really were knowledgeable about the city and cared if you had a good time
Do not come here if you have a car! 41$ a day to be parked in a construction zone. Car was filthy. Had to wash windows to see after only 3 days. They said 'what do you expect?' Said I could wash it and submit a claim and see if would be paid.AND did not get room we booked. They said they only give rooms available and no reimbursement for difference.
friendly staff, and help with our planning fun things to do. Russell was great!!
toilet was plugged up since our first nights stay, maintenance came in, snaked it then left. toilet was still plugged and husband complained 2nd day, maintenance came, snaked toilet, and also took tank lid off touched tooling inside toilet, and then flushed properly, and remained usable rest of stay.
The Asian-Italian restaurant had excellent food and a very friendly staff. The pool was clean and the room comfortable. We had a nice North facing view out of our room.
The multiple elevators to get to the room and the valet set up was congested and expensive.
Location, cleanliness, service. The hotel is connected to the Mercantile center which has shops, and a food court. A nice extra.
Room location, one floor above the lobby. we overlooked a lower roof with satellite dishes, air conditioning units, and other unsightly things. As first time visitors, I would have thought they might give us a room with a nicer view. The restaurant was pricey as were their breakfast buffet. I would recommend visitors eat elsewhere.
That there was not a refrigerator in the room, have to pay for it. That valet parking looks like it goes down on a construction site
Location is good, and the room is comfortable.
Some staff should need the training how to give services to guest. When I checked in. The front desk did not give me a room which has a good city view outside the window (when I booked the room, I required the king room with good city view). After I asked for change. She did not tell me the wifi account and password. And then she also forgot to tell me that the hotel would deducted 50 dollars as room insurance. Trouble made from the staff service wasted my time!
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