Holiday Inn Club Vacations At Orange Lake Resort  

The resort was conveniently located to the Disney World Parks.

They nickled & dimed you on things, such as, the lazy river, mini golf, and the slide. In my opinion, this should have been included in the price of the stay. Real cheesy!!!!!

I enjoyed how private the villas are. The accommodations are excellent. I will never stay at a hotel again if I can help it.

I didn't like the sales presentation. What was promised to be a 90 minute presentation turned out to be 3 hours. I recommend skipping it.

I liked that it was a gated community. I liked that the kids could take the shuttle to other parts of the resort on their own. I liked being able to run and bike in the resort because it was so large. The lake front/beach was nice and all the pools. If you forgot to get anything while you were out they had a market with everything and it even had decent pizza. I liked that my efficiency unit was remodeled with granite and had the white sheets over the down comforter. I thought I was getting a double and they gave me a king as well.

Apparently, it was extra to have your room cleaned daily. I also didn't like that they were trying to sell time shares.

Great staff helpful staff. Beautiful grounds and room.

No housekeeping service to clean our room. Had to call and ask for towels. No mirror in room outside bathroom.

Our 1 bedroom suite was perfect for us. We have 2 kids: 6yrs & 9yrs. Who slept on the pull-out couch while we still got our own room. It's a little farther from Disney than we're used to staying, but we couldn't beat the price. The full kitchen was a plus and saved us even more money! At the end of our stay they even credited our account a resort fee they had accidentally overcharged us for. They even provided laundry detergent for the washer/dryer at no additional cost. My husband loved that their was a Starbucks on the premesis.

They have a cool fun zone for the kids. Large inflatable slide, trampoline, and tubes for the lazy river! However these all cost extra. When we tried to purchase a "day pass" for these things and we were told it only came in a 7 day pass. We were only staying 4 nights! So needless to say it was disappointing for the kids but they were great about it because they could still just float along the lazy river and go down the water slides for free!

Pool was filthy and I could not believe you charged $9.00 for a raft. Should have been complimentary.

The room was well laid out and clean. Lots of different activities to please everyone in the family.

The resort fees didn't include anything to do with the resort. The resort activities were charged separately (IE: tubing, mini golf). It felt like a cash grab.

The accommodations were very nice, lovely pools, golf courses were excellent.

Time share sales presentation -- too pressured, too long

Friendly staff and a great location! We had no idea that the resort was so large. Geat options and good restaurants! We loved the room size, location and general unit equipment, except as noted below.

We found the beds quite hard and there was not a foam overlay for the top of the mattress. The pillows were rubber balls and bounced on the floor! Feather pillows were not available, I had to buy one! The washer was well used with the washer basket loose inside the washer! This may be a hazard! Room 5464.

Facilities, location, value for money

3 hour sell on time share

I didn't like the sales aproach at check-in to present Hotel other vacation services.

Everything about this resort is amazing! The rooms are very spacious, the grounds are well groomed and the staff is awesome! For only 50.00 each, my kids had unlimited use of all activities for the entire week. Mini GOlf, Giant water slide, bungie jumping, rock wall climbing and some other activities. Tyhere are planed activities daily that everyone can participate in. Service everywhere in the resort was top notch! I would go back here in a heart beat!! :)

The swimming pools/games facilities were great, the staff were friendly and helpful. The resort was large but well laid out and had everything we needed for our stay. All the restaurants on site will deliver or you can collect which is quicker - this was great after a long day at the parks. Also there is a Publix (supermarket) at one of the 2 entrances.

When we arrived the apartment we were given had not been cleaned since the last people had left and so I had to phone to the front desk to be given another room. After travelling for over 16 hours to get there I was a little disappointed with this, but we were shown to another room quite quickly.