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hotel In Boston’s hip South End, 40 Berkeley is 215 yards from the Charles Playhouse. It features a billiards table, a living room with a fireplace and a movie room.

Most recent booking for this hotel was yesterday at 22:04

Score from 1915 reviews Review score 6.5/10

Newest reviews for Holiday Inn Express Braintree

  • Philip
      United States of America
    August 15, 2014

    Breakfast is good. Room is large except the bathroom, with comfortable bed.

    The carpet area outside the bathroom is damp, uncomfortable feeling when barefoot. Not easy to get WI-FI service. Need assistance from staff.


  • Cheryl
      United States of America
    August 12, 2014

    The hotel was clean and staff very friendly and helpful. Good customer service.

    My guest upon check-in late (12:00a) found a group of younger men about 15-20 people out front who may or may not have been intoxicated and animated. They were hesitant to enter the lobby due to concern about a possible problem and waited outside for about 30 minutes for them to disperse.


  • Teresa
      United States of America
    August 2, 2014


    I have tried contacting management everyday this week and have been told repeatedly that management is not in the office and am extremely frustrated. I hit a ton of traffic on my way up to the Holiday Inn in Braintree from NJ. What normally takes me 4 hours took me roughly 8 hours. I had called the hotel when I was about an hour away and spoke to a man working the front desk. (He is a bald older man). I was starving and didn't want to make any further stops, the employee told me that there was a Wendy's in the area. I drive around for 30 minutes looking for this Wendy's. When I arrived at the hotel I asked the man where the Wendy's was. He said to me "you don't know where Wendy's is?" Obviously I do not I am from New Jersey! after he told me where the Wendy's was (about 2 exits away) I returned to the hotel and he yelled at me telling me basically that it's not his fault that I am not familiar with the area! He was SO rude! Something I have never experienced before. I learned on the drive up that my father has lung cancer. I was extremely depressed but this man had no respect for the guests experience whatsoever. I then get into my room and laid in the bed hoping to get some rest and I got bit by what I am presuming is a bed bug! I had to leave my carry-on bag in the room and lap top cover for fear of bringing the bed bugs home with me! I left upwards of $250 in clothing in that room. I was stranded! Luckily I was able to check into the Hampton inn for one night, then I decided to return home. I was sick for the next three-four days after that hotel experience. I was supposed to stay for three nights which you charged my credit card for and I asked the man, actually begged him to please cancel the room reservation which e did not! Please refund my credit card. There are three charges: 7/27/14: $168.72 7/25/14: $168.72 and $188.77. Please refund my credit card.


  • Anonymous
      United States of America
    July 6, 2014

    Comfortable room with good air conditioning in the hot summer.

    Expensive for the location and condition of the facilities. Public areas and stair wells could be cleaner and updated. Not an impressive facility given the cost of the rooms.


  • Anonymous
      United States of America
    June 17, 2014

    distance from highway quiet AC sink outside bathroom good shower comfortable beds check in staff was very friendly extra towels were given freely

    breakfast was not bad, just not great


  • Robert
      United States of America
    June 2, 2014

    Convenient to highway.

    too short a stay to experience any dislikes.


  • Hassan
      United Arab Emirates
    June 1, 2014

    Hotel is well maintained and impressive I would always search for this hotel where ever I go

    The beds needs to be bigger And breakfast can be better


  • Tamir
    May 26, 2014

    The staf was poor! They charge 25$ more then In the reservation in


  • Kare
      United States of America
    May 22, 2014

    I liked everything about my stay. Close to the South Shore mall and Boston (if you are mobile)


  • Mieko
      United States of America
    May 7, 2014

    I had what I needed.

    I wanted what I didn't need which means I want something surprise that make people happier in the trip and come back.


  • Dina
      United States of America
    May 6, 2014

    friendly, helpful, efficient, clean


  • Cristina
    May 5, 2014

    The breakfast, size of the room, wi fi

    The window doesn t open, it is next to a free way, so it is noisy and the plumbing makes noise too, far from Boston it takes 40 minutes to get there.


  • Anonymous
      United States of America
    October 29, 2013

    Breakfast is little poor


  • Anonymous
      United States of America
    October 8, 2013

    Very clean room



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