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Newest reviews for Holiday Inn Express Brooklyn

  • Nancy
      United States of America
    July 22, 2014

    I liked everything...I will return even if I don't like the location...comfy beds, amiable staff, clean sheets and all

    the location, there's not that many restaurants around, but there's one on the corner that's pretty decent

    8.3

  • Faye
      United States of America
    July 13, 2014

    I found the staff very pokite and helpful. Melanie helped me tremendously and is a asset to your company.

    Rooms were small for 4 people, but we werent in the room but to sleep and bathe anyway.

    9.2

  • Bob
      Canada
    July 8, 2014

    Single elevator only.

    6.7

  • Beverley
      Canada
    July 3, 2014

    The manager spoke briefly with us over breakfast and responded immediately to several concerns we had with an offer of compensation through a reduction in our room charges. Holiday Inn are serious about providing service!

    7.1

  • Anonymous
      United States of America
    July 2, 2014

    Across the street from a good restaurant

    The eggs at breakfast

    7.1

  • Nancy
      United States of America
    June 26, 2014

    Clean, decent breakfast, attentive staff, comfy beds, good shower.

    Rooms are pretty small but that's not a huge deal, a bit noisy from hallway noise but the staff addressed it.

    7.5

  • Anonymous
      United States of America
    June 20, 2014

    It was a birthday gift to my niece. They enjoyed their stay.

    7.5

  • Alexander
      United States of America
    June 20, 2014

    Room was right next to the main breakfast area and Ice machine. Was very noisy and the staff was unaccommodating.

    5

  • Patrick
      United States of America
    June 15, 2014

    The location and the breakfast.

    The price was too high for value received.

    6.7

  • Anonymous
      United States of America
    May 6, 2014

    Clean, comfortable, and affordable place to stay while in the city. The Union St subway stop is very close.

    9.2

  • Lauren
      United States of America
    May 6, 2014

    Friendly front desk

    Other employees rude

    6.3

  • Cherry
      United States of America
    May 5, 2014

    Location was great, and the room was very clean. Complimentary breakfast was excellent!

    Staff not very experienced!

    6.7

  • Anonymous
      France
    April 29, 2014

    Nothing in particular

    The price was really excessive for the quality of this low class hotel. Besides, the hotel is located in a unpleasant area (10 minutes walk from a nice one but the street is really ugly and unpleasant)

    4.2

  • Anonymous
      United States of America
    April 20, 2014

    Front desk staff was very welcoming

    10

  • Claudia
      United States of America
    April 19, 2014

    I enjoyed staying here with my son. I only stayed for a night and the lady at the reception helped me a lot (lady with the long braids). She told me exactly which subway we have to take to get to Harlem and downtown. A special thanks to her. The room was very clean, the location is not bad, 5th Street is so close where they have a lot of restaurants and bars. Breakfast was good too. Overall I enjoyed staying here.

    10

  • Robert
      United States of America
    April 12, 2014

    The Bed, the breakfast, location, the staff,

    9.2

  • Amy
      United States of America
    April 9, 2014

    I liked the breakfast and the staff was friendly.

    The walls were paper thin and we could hear the TV and children in the room across the hall from us all night. We went to the front desk at about 3:30 am and asked them to call the room. Nothing was done, and none of us slept that night. The next night the guests must have left because it was fairly quiet that night. Very small room, and the room was very hot!

    7.1

  • Harvey
      United States of America
    March 23, 2014

    staff and breakfast

    no safe in room, no exercise room, one slow elevator

    8.3

  • Clarissa
      United States of America
    March 4, 2014

    Contential breakfast

    Small bed hidden fees paying for parking

    5

  • Wendy
      Canada
    February 18, 2014

    The staff was friendly and very helpful. I liked the location since I was attending a concert at Barclays centre.

    I was on the fourth floor and it was so noisy all night. It sounded like a machine or vacuum or something going off. I had a horrible sleep both nights

    7.1

  • Anonymous
      United States of America
    January 28, 2014

    Comfortable room. Good customers service.

    Vending and ice machines werent on every other floor. I had to take the elevator down 7 flights to receive both. Also elevators occasionally got stuck.

    7.1

  • Cintia
      United States of America
    January 16, 2014

    I like everything about the place but what was so memorable were the staff pleasant attitude and helpfulness as well as the cleanliness of the hotel. Will return again and again.

    10

  • Anne
      United States of America
    January 14, 2014

    The staff had a "can do" attitude, helping us with parking, copies and forks. Parking was available in a secure lot less than 100 yards down the street. The hotel lot filled up quickly but the front desk person was very helpful in helping us find a secure lot. The room/bathroom were large by NYC standards. There were two double beds and plenty of room to walk around each bed. The water pressure in the shower was fantastic. The location was great. The street was mostly auto repair places but there were plenty of restaurants within walking distance.

    All the doors slam shut automatically. There was a large group traveling together on our floor. They moved from room to room allowing the doors to slam. The noise level was very high one night. This was not the fault of the hotel except for the poor construction. At one point the hotel management requested they be quiet.

    9.6

  • Jamal
      New Zealand
    January 5, 2014

    staff were bit helpful at times

    buffet breakfast area is too small. its not really close to shopping malls. you have to go in taxi to all areas

    5.4

  • Dean
      United Kingdom
    January 3, 2014

    Cleanliness

    Terrible hotel. Terrible breakfast. Not enough seating. Cramped rooms. Too hot. Tried to rip me off when I paid. Worst hotel I have ever stayed at.

    4.2

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