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640 North Wabash Avenue , Near North Side, Chicago, IL 60611 – Show map
Excellent location – rated 9.5/10! (score from 249 reviews)
Rated by guests after their stay at Hotel Cass - A Holiday Inn Express at Magnificent Mile.
|Double Room with Two Double Beds - Disability Access/Non-Smoking||
|Queen Room with Bath Tub - Disability Access/Non-Smoking|
|Double Room with Two Double Beds - Non-Smoking||
|Queen Room - Non-Smoking|
|King Room - Non-Smoking|
|King Suite - Non-Smoking||
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249 verified reviews
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Hotel Cass - A Holiday Inn Express at Magnificent Mile's staff speaks: Spanish, English
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Fitness Center, Solarium
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 49 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 249 reviews
Value for money
Show reviews from:
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1029 reviews Very good
In the heart of Chicago, this hotel features rooms with free Wi-Fi. A hot breakfast including waffles, bacon or sausage is served daily. A swimming pool and hot tub are on site.
Score from 295 reviews Very good
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 479 reviews Very good
Just a half block from the luxury shops of the Magnificent Mile, this historic boutique hotel is in the heart of Chicago, less than 1 mile from Navy Pier and Millennium Park.
Score from 768 reviews Good
The hotel completely fulfilled my expectations and more. Everything was great, from location, to facilities, to breakfast, to the room itself! Totally recommended!
The only thing I could "complain" about would be the elevators being a bit slow in the morning rush, but that's about it!
Very nice breakfast and very nice and friendly staff.
Rooms are too small
Great location, accessible to everything! Comfy bed and very decent breakfast. Some street noise, but generally enjoyed our upper-floor room w/ city view.
The room was really tiny. This was actually not a problem for us, but something other travelers might be concerned about. Staff did not make up the rooms every day, but they did provide us with clean towels and so forth.
Overall good hotel, no inconvenience at all, staff was extremely good. I made a good choice and happy about it.
The location is wonderful for walking around the neighborhood. You are literally able to walk to most any place that you want. Trader Joe's is also right across the street. I like the fact that they had breakfast and free WiFi as well. The staff was very nice.
My room was small, which I didn't see anywhere in the description. I literally walked in and felt like I was back in a dorm. The room was clean, but the blanket that they put on the bottom of the bed had a few spots. It was also very loud. I heard many sirens (which could have just been apart of the busy night), but there is also a garage outside that beeps constantly when it is opened. Just be prepared for a loud, sleepless night.
Location, breakfast, staff, cleanliness, history of hotel
double rooms along Wabash have parking garage siren constantly - request back hall room air filter in room 801 needs changed
The front desk team was spectacular! They made the stay. Thank you for your attention to the customer.
Congestion about the elevator. It became a bottleneck at times.
Location to college of interest... Close to restaurants Safe walking area
Small rooms Only one guest elevator Unimpressive breakfast $49 extra charge for parking
I had used this hotel on a previous occasion and liked the location, quality and price.
There's always compromises to be made and the lack of space in the room was something I noted on this occasion.
location was great, rooms clean and quiet, breakfast excellent, price good for location compared to other hotels, can walk to transport and places to eat.
air con a bit noisy.
breakfast small room with a big bathroom
1，staff's attitude; 2，breakfast variety
Room was clean and bed was comfy. Staff was very nice and helpful.
Breakfast was offered a bit late for those traveling early. Wasn't able to even grab a piece of fruit cuz I had to leave for the train station at 6:15.
Location is great! Few steps from Magnificent Mile! Helpful and kind staff at reception
Room was as small as a "Wagon lit"! You could define it a "Chicago Express" and not an Holiday inn! You don't have the space to turn around the bed.. Breakfast was unbeliveablly crowded in a very small room. People did not know where to sit so they were eating everywhere in the lobby...it was a horrible show! If you choose this hotel for the breakfast included, you could find a better place in the hotel nearby and have breakfast in some bars around. If you book through bookings you won't be charged ihg points!
Friendliness, eager assistance, great breakfast, close to just about every thing.
Overpriced considering the size of the room along with the window view.
I loved the location. Walking to one of my favorite spots, Oak St Beach was a breeze. The hotel was also very quiet and I loved that. The hotel is in a great spot for hanging out on North Michigan Ave as well as dining on the Gold Coast.
The room was a little small and my view was a brick wall. It was fine because I was only going to be there for two days and my plans were to be everywhere except the room. I think that on the next renovation they should explore how to reconfigure the bathroom so they can put in a proper closet.
The beds were good and the service was great. The continental breakfast was well past expected with eggs, turkey sausage, personal pancake maker, and then the expected like bagel and such.
The rooms are very small but not bad since we didnt spend much time there. Our first room had a hole in the matress that had a wire stab my fiancè in the leg and bruised her. The wire was zip tied down but it broke. They knew about it obviously. Then they sent us from the 3rd floor to the 16th floor. That room had a broken bedside light with the cap half way off, exposing wires. The bathroom also had a broken light switch face plate which could allow water onto the wires. The light was not GFI (for those that dont know, Ground Fault Inturuption is the plug that pops next to your bathroom sink when it gets a surge) protected, even though code says anything within 10ft of a water source has to be protected to prevent electricution.
Excellent location, very good value for money, ideal for a short city break.
Unfortunately our room was located opposite a garage door & every time the door opened an alarm sounded. Room was cramped.
Small room size, quiet inconvenient.
Central location, could walk everywhere
The rooms are small but you don't go to Chicago and spend all your time in your hotel room!
The hotel location and the helpful staff
The rooms are on the small side
Accessible gym & business centre - great location to walk from. Quality small room.
Good location for Magnificent Mile, less good for the Loop, Grant Park etc. Small but clean room Staff generally friendly and welcoming.
Breakfast poor quality food, served on polystyrene plates with plastic cutlery and cups. View of wall from room window. Expensive for what you get.
location and can you please add our stay in my reward points
Very well located for Magnificent Mile, very friendly staff, large touch screen in lobby
Room was a little small, but not a problem for our three night stay
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