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5401 28th Street Court Southeast, Cascade, MI 49546, United States of America – Show map
|Double Suite with Two Double Beds|
|Double Suite with Two Double Beds and Sofa Bed|
|King Suite with Spa Bath|
|Room Selected at Check-In|
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8 properties in Cascade
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52 verified reviews
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Holiday Inn Express Grand Rapids Airport's staff speaks: English
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Tennis Court, Fitness Center, Hot Tub, Indoor Pool (all year)
Free public parking is available on site (reservation is needed).
Shuttle Service (free) , 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 52 reviews
Value for money
Show reviews from:
Offering a 3-story waterslide and free 24-hour airport shuttle service, this Grand Rapids hotel is equipped with free Wi-Fi. Gerald Ford International Airport is 10 minutes away.
Score from 211 reviews Good
This hotel is 3 miles from the Gerald Ford International Airport. The hotel offers a free airport shuttle and provides a flat-screen TV in every room.
Score from 73 reviews Excellent
This hotel offers a free shuttle to the Gerald R. Ford International Airport, which is within a 15-minute drive of the property. The rooms feature refrigerators.
Score from 96 reviews Excellent
In Grand Rapids, Michigan, this hotel features a continental breakfast, indoor pool and free Wi-Fi. Calvin College is only a 5-minute drive from the hotel.
Score from 32 reviews Wonderful
The staff was great and treated us wonderful
The location of the hotel.
We booked a suite but what we got was a room with no place to sit other than on the bed or at the desk. The only reply when we went to the front desk was "sorry" the hotel was cold especially the breakfast room. no one shoveled snow till well into the afternoon and we waded in snow past our ankles in our dress clothes. A total disappointment.
We liked the beds, breakfast and staff.
Our first night at the hotel the hot tub was being occupied throughout the evening, so we checked the hours for the hot tub said open at 8am. We went down first thing to have some alone time and were disappointed to find the hot tub was being emptied and cleaned at 8am we didn't get the chance to enjoy it at all. It would have been nice if cleaning could be done prior to hours of operation.
The location was excellent for shopping, restaurants and getting together with family members in the area. The staff was very friendly and helpful.
Clean room efficient service, even left my suit in the closet and it was returned to the next day no hassle.
Bad part: I only use my card for hotel travel and was notified by AmEx that my card number was being used right after my stay. Being that I had not used anywhere else I found it suspicious. No concrete evidence but it seemed unusual
Value of room Breakfast options Cleanliness TV Channel offerings Cleaning staff VERY friendly and helpful
The front desk staff was not very friendly. They offered no salutations and I was the one who told THEM to have a nice day. No thank you's. They weren't very attentive and seemed more concerned with each other.
The bed was comfortable.
It was really hard to find this hotel. Then as we drove up, we wondered if we were in the wrong place. Four slovenly looking men were loitering around the front door smoking. The lobby looked very shop-worn and tired. I felt like I had stumbled into a rent by the hour hotel in a questionable neighborhood. The hall where my room was located was full of teens who had all their doors propped open and were dashing between rooms partying loudly. The room itself was comfortable enough but by then, I had serious doubts about the place.
Terrible directions on line and signage was terrible. Wasted a lot of time searching for the hotel.
This hotel has all of the amnities you would ever need
The beds were first class. The rooms were very clean and the staff were extreamly friendly and would help you with anything I recommend this to everyone I can
The room was large. quiet and clean. The staff was competent alert and quick to help.
The breakfast was basjc. You could put together an scrambled egg and sausage, biscuits and gravy or cold cereal. In addition there was strawberry yogurt, coffee and juice. The pastry and fruit, oatmeal were minimal.
excellent breakfast buffet nice pool, although the chlorine was strong nice rooms, clean and spacious had option for first floor room
difficult to find entrance from the road at first
Nice hotel. ... very good breakfast
The hot tub was gross. The sides had a brown build up on it and the bubbles near walls were brown and nasty. A lot of chlorine was used. Other than that I was impressed.
Close to highway and eateries.
Breakfast area too cramped and crowded. Food was not refilled in a timely manner.
Everything was clean and comfortable.
The facilities were immaculate. The rooms were quiet.The staff was very engaging. The location was very easy to work with as it is within easy access to the freeway.
Was not unhappy with anything at this location.
Loved how the room had double beds and a pull out bed sofa also the water in pool was warm is was at a perfect temp.
The kids loved breakfast..
Rooms were nice
On Friday at 10pm were told only people 18 and up were allowed in the pool. Was not posted anywhere and when I checked in I was never told this. Felt this was unacceptable and will not stay here again
Loved that the room had a fridge and microwave. That allowed us to make popcorn for the kids before bed. Everything was really clean. Got the room at a good rate through booking.com. breakfast was nice. First time I ever saw a pancake machine. Overall great experience. Good value for the money.
We weren't able to check in until about 5pm. Check in time is at 3pm, we arrived at 4pm and our room wasn't ready. We went and had an early dinner but would have liked to have checked in.
I liked the hotel. Our room was very nice and spacious. We stayed in a Queen Suite. The pool and hot tub area are very nice. The hot tub looked like it could use a good cleaning, though. The pool was warm and clean! Good variety of choices for breakfast and everything was fully stocked. It was a nice place to stay. Would stay there again.
The location made the hotel difficult to find. It is tucked behind the Meijer store.
Room was ready when we got there. Family enjoyed the pool area and breakfast selection. Room was comfortable and hotel near where we wanted to be.
Extra towels and pillows weren't in room as I requested. When I asked for these items the man basically suggested I might steal them and they would be counted. I have this request every single time I stay with you and have never had anyone talk to me in such a manner! We than called the following day for toliet paper and was told we would have to come to the front desk to get it since our room wasn't serviced at all that day. He lady than brought to our room as I was walking out to get it and apologized. Overall just a dfferent feeling from when I stayed there a few months ago with a new and improved rude staff!
Great Breakfast. Loved the room. Felt very comfortable. Enjoyed my stay.
Should have adult time in the pool after 10pm.
The room was clean, as was the pool area. We also liked the breakfast choices. The morning front desk staff were very friendly.
Each time we went down to the pool they were out of towels. The shower in our room was very loud and the noise filled the entire room.
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