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Holiday Inn Express Los Angeles Downtown West
611 South Westlake Avenue, Downtown Los Angeles, Los Angeles, CA 90057 – Show map
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The most recent booking for this hotel was made on Aug 29 at 4:18 PM from Brazil.
6 Reasons to Choose Holiday Inn Express Los Angeles Downtown West
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65 verified reviews
We speak your language
Holiday Inn Express Los Angeles Downtown West's staff speak: Chinese, Portuguese, Spanish, English
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Fitness Center, Hot Tub
Free! WiFi is available in all areas and is free of charge.
Free! Wired internet is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Shops (on site), Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
Chinese, Portuguese, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
Free! One older child or adult stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Holiday Inn Express Los Angeles Downtown West accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 65 reviews
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One of the staff,Aida to be precise was very good.She is the best for me and made my stay worthwhile .She was very polite and has empathy. Joanne was a total opposite.She needs to go for training on customer service .
There was no microwave in the room and the kitchen was locked so I was told by the staff at the reception I couldn't warm my food which was in the refrigerator .I had to go to bed hungry.It was a sorry experience.
Didn't have microwave like it stated in paper. Mini fridge wasn't working. Ice machine had black stuff in ice cube.
The Holiday inn was well situated for our needs. The room was adequate for us and we stayed for six nights. The breakfast was OK, would have been better. If they had bacon every day instead of two days in six and a bit of a fight to get any. The staff were great, very helpful and attentive. The shuttle bus service was also very good. We would certainly stay here again and recommend it to anyone.
Breakfast was a good value. The facility was in good condition. The staff was friendly.
The hotel it self is nice and the staff is nice as well however we had 4 people in our room and they failed to give us enough towel and wash cloths. I asked for them several times they even made not of it and still could not get it correct it was a bit annoying trying to get the kids a bath without wash cloths. We were there for 5 nights and none of the nights did we have enough dispute making it know on our reservation and to the staff. The first night I called and the front desk agent assured me that they were coming I ended up using hand towels to bathe with. The service is a bit poor if you need to be accommodated in anyway. The staff needs to pay closer attention to detail!
Great place real clean
The staff was very friendly and efficient. Clean room. Felt safe inside the holiday inn. Iron and blow dryer were provided in room. The furnishings were modern and the overall holiday inn was very clean.
The location was not too nice, at night scary even. The price was much higher from 2 years ago when I stayed here. Only one elevator was a nuisance.
Location !! Breakfast is just ok.. No varieties at all
Modern rooms, enough parking, good breakfast, close to the city.
Spa did not buble, smoking smell on nonsmoking room, too many people selling on the corner and the other side of the block.
Staff were friendly, room was clean, and plenty of food during breakfast.
Only 1 floor out of 5 had a working ice machine. It had only 1 elevator so the wait was much more than anticipated.
No WiFi connection what so ever. And Jacuzzi was not hot at all.
Location, staff, shuttle service, breakfast
wifi in my room was poor (room 308)
One of your managers Martin went out of his way to make us feel at home.
I didn't care too much for the location, and when Martin left who drove us to our location and said he wouldn't leave us stranded and would have them pick us up. Once he left the front office wouldn't go out of there way to pick us up at 9:45pm because the drive left at 10pm.. That wasn't good at all and we were very upset and had to find other transportation from our location at the Staples Center that was only a few minutes away..
staff that was eagar to please. They will facilitate to your every need. Great people skills.
One of the people who rented a room left a stink on the counter that was unbearable.
The staff was very accommodating. They responded to your needs immediately..very kind and respectful.
The location was 2 blocks away from the better (cleaner) part of town...was not threatened.
Near a metro station, and there is a park nearby
I doubt that they really change the towel because I saw some yellow spots on the towel which makes me uncomfortable.
Every single staff person was friendly, courteous, and helpful.
Having a shuttle to get back and forth form Dodger Stadium for two games was one of the main reasons I chose the hotel in the first place. This resulted in me having to spend $100 that I was not planning on spending. But the staff was very helpful in calling a taxi for me.
Complimentary shuttle bus to the Dodgers stadium was unexpected bonus.
Missing the last 3 innings of the Dodgers game to catch the shuttle bus as the driver finished at 10pm
Excellent location to visit LA and its surroundings! Infamous LA traffic was never a problem
They don't have enough staff. Room shower didn't drain appropriately and leaked. Front desk clerk at our arrival was rude and unhelpful. If I had the chance to cancel my reservation and not being charged one night, I'd have moved to another hotel. Breakfast area gets very busy
Good rooms and staffs
The location of the hotel
Your Shuttle service was excellent for folks without own transport. All staff & Management were extremely friendly
The hotel is ok! Nice breakfast, nice room, clean.. No complainings at all
The localization is not good... if you will rent a car... the experience is not so bad.
This hotel was located in downtown Los Angeles so you didn't have to travel very far to get to destinations.
Location. The neighborhood surrounding the hotel was dirty, gringy. Would not venture to walk to anywhere day or night.
Loved the shuttle, staff was friendly and always had me laughin. Hotel safe parking safe. Breakfast good.
The area isnt all that safe to walk maybe after 5. Use a taxi shuttle or drive. Im not racist nut theres alot of Mexicans sellingselling clothes on the ground everywhere. Anf i wouldnt eat in that area
Professional and efficient check in，provide free breakfast, wifi, and parking.
There's strong smelling in the room everyday, if you tern on the air condition. No hot water at the last morning, I had a very cold bath.
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