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Newest reviews for Holiday Inn Express Ludlow

  • Clay
      United States of America
    August 4, 2014

    I would return on my next visit to Ludlow, MA

    9.2

  • Vicky
      United States of America
    June 11, 2014

    the room are very clean and all the staff where very nice and on the ball and where a big help on our trip thank you all

    not a thing will be back

    9.6

  • Pat
      United States of America
    May 27, 2014

    We were placed at a very noisy room facing the highway, Did not like to be charged $10 extra for breakfast, we just had a cup of coffee and when I took a banana to eat on the road later, I was stopped and told like a child I could not do it. They get a 0 for customer service. As a frequent business traveler, I will not use your service again.

    6.9

  • Susanna
      United States of America
    May 21, 2014

    Nice towels, quality TV, ability to open window, convenient parking

    poor mattresses, lousy breakfast

    5.8

  • Anonymous
      United States of America
    May 17, 2014

    convenient location for my purposes

    food at breakfast wasn't that good - eggs were overcooked and breads seemed stale. The pancake maker didn't work the one morning I wanted to try it. Some food items were not available - for example - hard boiled eggs.

    7.9

  • Basil
      United States of America
    January 17, 2014

    I had a very noisy room. I heard the person in the room above me. I heard the laundry room. The breakfast in the morning was not set up at 630 am. I will never stay there again.

    4.2

  • Mary
      United States of America
    December 19, 2013

    Pretty much everything - the staff was very friendly, courteous and professional. The room was very nice and comfortable, the heating was easy to control. The entire hotel was nice looking and very clean.

    Our only problems were that the coffee pot in our room didn't work (a minor one) and that the breakfast room seemed to be out of various foods. Otherwise, the foods available were tasty, the coffee was good and the room very clean.

    9.6

  • Paula
      United States of America
    November 11, 2013

    We were late arriving. The desk clerk was very cordial and accomodating. The rooms were clean and updated. I would stay there again and go out of my way to do so.

    There was nothing I didn't like.

    9.6

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