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Holiday Inn Express NYC- Herald Square 36th St
60 West 36th Street , New York City, NY 10018 – Show map
Excellent location – rated 9.3/10! (score from 325 reviews)
Rated by guests after their stay at Holiday Inn Express NYC- Herald Square 36th St.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 30 at 2:48 AM from Bulgaria.
6 Reasons to Choose Holiday Inn Express NYC- Herald Square 36th St
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325 verified reviews
We speak your language
Holiday Inn Express NYC- Herald Square 36th St's staff speak: Filipino, Spanish, English
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When you book with us your details are protected by a secure connection.
No parking available.
24-Hour Front Desk, ATM on site, Concierge Service, Dry Cleaning, Business Center, Fax/Photocopying
Filipino, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
All older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Holiday Inn Express NYC- Herald Square 36th St accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 325 reviews
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Rooms are nice and clean
Small breakfast area
graet location great crew very clean best value for price highly recommended
no minibar small dining room
Beautiful hotel. Very clean, staff was exceptional, room was spacious and bet groom was functional.
Breakfast was not very good.
The location The clean rooms
Noisy on street side (ask for a room at the back) so the window had to be closed and the air conditioning unit needed to be turned on at all times. The breakfast areas was very crowded and it was difficult to find a seat - it was a real push and shove to get food and drink. Be careful when booking a taxi to the airport through the hotel - make sure your taxi is not taken away by another guest!!!
a bit noisy
The hotel was centrally located.
We asked for two full beds and there was only a king bed.
Location, location, location! Central to most attractions and with subway on next block. The staff were always freindly! and very helpful!
staff very friendly room small but clean
food keep running out at brkfast too many unsupervised kids running around for the price no refrig or micro in room
WiFi was really fast. Comfortable bed.
Small room with bad sound isolation. Breakfast is only meant for filling the stomach with OK-quality food with few choice served in plastic dish.
Close to alot of things. Not far from Times Square. Staff was great and very friendly. Gave suggestions on restraurants, gifts etc. Breakfast was good. Lots of pillows on the bed and daily room service.
Room was kind of small but adequate since all we did was sleep in it!
No organic/vegan items in the breakfast
Close to penn station, very good breakfast, very clean and new rooms
Breakfast area is small for the number of rooms in the hotel, you might need to wait to get a place
The hotel is very clean.
The location was convenient to public transportation and for walking to many of the famous sites in New York City. The room was small, but clean and comfortable. We had a nice view of the Empire State Building outside our window. It was nice and quiet. The staff were friendly and helpful. Breakfast was varied and very good.
I can't think of a thing.
Location; baggage storage.
Lack of interest in guests, inefficiency of staff, poor design of rooms, noisy air-conditioning, unappetising breakfast. I am surprised that a hotel that offers guests the opportunity to make requests on booking should ignore those requests on arrival, making it clear that there was no real possibility of meeting those requests. If you wish to offer only a basic service, then this should be made clear at the time of booking, so that customers can go elsewhere, to a hotel that meets their needs.
Very clean and new; Surprisingly big room for NYC; Very friendly staff
Slow elevators but not that big of a deal.
Almost everything; location; facilities; room; breakfast included;
To be charged 50USD per day (on top) at check-in just in case you make damages in the room. As nothing happened they will credit back the money in the next 5 days.
Staff very friendly and helpful Great view of the Empire State Building Would definitly return
No in-room fridge
Room was bigger than average. Free wifi with good signal all over the hotel.
The entrance area is poor and crowded. A bit far down from time square.
Asked for king size bed with good view and we got it!! Top floor 19th! and straight out of the window the Empire State Building right in front of us! Amazing. Brilliant staff across from reception, cleaners, concierge, breakfast, and maintenance.
Staff were very friendly and helpful Even housekeeping staff had "eq" - when I opted not to have my room cleaned, they even asked if I would like to have a fresh towel. Very thoughtful and service-oriented. The clean and comfortable rooms and airy patio for breakfast. The wi-fi was excellent - reliable and quick
Liked mostly everything - maybe rooms a little small but it was the best value and comfort for all hotels in this range of price - did not mind it
Very helpful and welcoming staff, the room was pretty clean and had a nice view, very comfortable and quiet (was on the 15th floor), complimentary breakfast was pretty good!
The guests toilet downstairs was not clean. The price is too high in my opinion.
Eventually after 18 hrs of complaining about the dismal WiFi, a manager handled my situation very well and helped solved it to the best of his ability.
Dismal WiFi service. Huge time wasted on the phone with their external service provider. Website says "free high speed broadband throughout the hotel". Nothing like that, there is no wifi in parts and slow elsewhere. At first when I complained the girl on the front desk said it was because it was raining outside!!!!
exellent location, clean rooms, staff, breakfast
a bit pricy
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