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Score from 26 reviews Very good 8/10

Newest reviews for Best Western Plus Sanford Airport-Lake Mary

  • Anonymous
      United Arab Emirates
    July 26, 2014

    I enjoyed my what was supposed to be 1 night stay so much, I turned it into a 3 night stay. It was a good rate, and I would stay here again. The place is really nice, every place I walked smelled great. You should not be disappointed if you should choose to stay here... 10 thumbs up

    10

  • Anonymous
      United States of America
    July 19, 2014

    Please put fitted sheets on your beds.

    7.9

  • Anonymous
      United States of America
    July 8, 2014

    I liked the cleanliness and modern look. It was a decent location since we had a car. Some of the staff members were very pleasant.

    The breakfast bar was hit or miss on tastiness and very crowded. The waffle iron needed to be moved away from where others were trying to get food. The room had a wet carpet smell which was not pleasing.

    7.5

  • Susan
      United States of America
    June 29, 2014

    It was raining and your staff recommended a restaurant to deliver dinner. It was excellent. The staff and rooms were great. They also provided shuttle service to the airport which was very helpful. Thank you suzy

    10

  • Riccardo
      United States of America
    June 26, 2014

    Friendly staff. They took care of all the arrangements for the shuttle, early morning call, gave us driving directions.

    9.2

  • Anonymous
      United States of America
    May 24, 2014

    The front desk clerks could have been nicer in their response to questions asked. The evening clerks seemed to be annoyed. The day clerks was very helpful and nice.

    6.7

  • Christie
      United States of America
    May 20, 2014

    The room was nice. The beds were comfortable.

    The tile floor in the room/bathroom was dirty. Made my feet black. The pool was very dirty with bugs and leaves.

    8

  • Susan
      United States of America
    May 14, 2014

    We got in pretty late and the children hadn't had dinner. The front desk lady offered to get them some milk and cereal. I thought that was very kind. We will stay there again.

    10

  • Corliss
      United States of America
    May 13, 2014

    The staff helped me operate my rental, find my way around the city, helped get dressed for church n just made me feel like family so that my trip would be successful n I will return every year

    10

  • Don
      United States of America
    May 10, 2014

    Close to airport and eating places

    9.2

  • Anonymous
      United States of America
    April 23, 2014

    The staff could not do enough for us. Even got our boarding passes. We left our car at the motel and took their shuttle to the airport. Picked us up; car was fine and home. Misplaced the card with the two gals names who were so accommodating.

    Nothing

    10

  • Bernie
      Canada
    April 11, 2014

    Location to airport

    Colors were horrible. Beds were poor. Pool in front next to street.

    6.3

  • Haraldur
      Iceland
    April 2, 2014

    Location.

    Price too high, for this two star at most.

    6.7

  • Anonymous
      Norway
    March 6, 2014

    Near Sanford International Airport. Free Airport transfer.

    5.4

  • Anonymous
      United States of America
    March 3, 2014

    Close to the airport!

    Asked for a wake up call and never received it. Although the interior was newly painted, it appeared to be a sloppy job, and it wasn't very clean. Drapery was hanging off the rod. Expensive for what you got.

    4.2

  • Elizabeth
      United States of America
    March 2, 2014

    The staff was friendly and helpful with questions. The free shuttle to the airport left right on time. The diner next door had good home cooking food and you could walk to it. The restaurant was very inexpensive. I would stay there again.

    8.8

  • Anonymous
      United States of America
    March 1, 2014

    shuttle to airport. breakfast out very early.

    room was dirty, old and smelly. air confitioner did not work well, was smelly and noisy and leaked. the beds were not the correct size for the bed frame - hung off sides and end. Mattresses need to be replaced - very uncomfortable; middle dented in. bathroom was dirty. not enough towels for 4 persons on our party. towels rough and musty smelling.

    4.2

  • Ricky
      United States of America
    February 22, 2014

    The shuttle to the airport was great.

    Upon arriving, they were not happy that we had booked through a third party, stating that we just made their job harder. Then everything in the washroom was broken except one washer. Ice was only on the second and fourth floors although the posted signs said they were on the first and third floors. The carpet was separating from the floor in the hall way and just outside our door causing a hazard. Breakfast was a continental breakfast early. The hot breakfast did not start until later, probably after they had already shuttled everyone to the airport. They did have hard boiled eggs and pastries, along with toast but none of the condiments would be put out until later according to the staff. So, no salt, pepper, jelly or butter until later. The staff was not very friendly at all as a matter of fact they were just Ian rude.

    4.6

  • Anonymous
      United States of America
    February 22, 2014

    location

    hard bed

    4.2

  • Daniel
      United States of America
    February 21, 2014

    Staff not helpful Elevator questionable Smelled No fresh fruit at breakfast

    2.9

  • Cindy
      United States of America
    February 19, 2014

    Convenient location near airport and had early breakfast

    Bad pool location. Could be cleaned better.

    8.3

  • Anonymous
      United States of America
    February 18, 2014

    the location near the airport.

    lamp between the beds was falling apart and inoperable. the flush lever for the toilet was loose and the toilet didn't flush. I fixed that. the TV is too complex and there was no channel guide for the motel system.

    5.4

  • Jan
      United States of America
    February 16, 2014

    Location was great close to airport, food.

    I guess I do not have anything bad to say about it.

    7.9

  • Dennis
      United States of America
    February 10, 2014

    Included breakfast.

    Too firm mattress.

    8.3

  • Anonymous
      Iceland
    February 9, 2014

    Very pleased with the airport shuttle service. Excellent to have free access to warm drinks.

    8.8

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