눉When we walked in we immediately saw food on the floor, and sticky spots
on the desk. Also the blinds were see-through, and the heavy curtains
were on a short track so wouldn't close, meaning during the day if
we wanted to sleep we couldn't, and at night with the lights on
anyone could see in. Later we found out our toilet was broken, this was
the last straw & so I went down to front desk & mentioned all
this & all she said was they'd send someone up but no one came -
so we spent the rest of the night going into the basement to use the
bathroom. Also, there was no safe in the room, and I asked the girl at
the front desk if there was supposed to be & she said no so we
brought all our stuff with us when we left the room for any reason. I
later found out (via the little folder they hid in a drawer) that they
offer lock boxes at the front desk.
Around 4am I went down to use the bathroom & decided to mention the toilet situation to the man at the front desk who said they couldn't move us since the hotel was booked, but they would fix it in the morning. In the morning no one came so I went down & mentioned it to a third person at the front desk, Maria (aka the only person who was actually helpful), and she finally got someone up there to fix it (she even mentioned taking $20 off the bill, which I saw on the receipt but have yet to see in my bank account).
Later in the trip I noticed that two outlets didn't work right, one in the wall looked shattered, and the lamp plugged into it had an outlet that was broken. The vents in the air conditioner & hair dryer looked like they'd never been clean, and there were cobwebs on the ceiling.
눇Shower head was nice, & bed was comfortable. Maria at the front desk
in the morning was helpful.