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Show map Holiday Inn Express Hotel & Suites Detroit-Downtown

Customers who viewed Holiday Inn Express Hotel & Suites Detroit-Downtown also viewed:

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Score from 136 reviews Review score 6.8/10

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Most recent booking for this hotel was today at 13:01

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Detroit Marriott at the Renaissance Center

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Most recent booking for this hotel was today at 13:55

Score from 110 reviews Good 7.6/10

Newest reviews for Holiday Inn Express Hotel & Suites Detroit-Downtown

  • Courtney
      Canada
    August 26, 2014

    We stayed here for 3, nights for the Eminem concert. My bf had a broken foot... Everyone was really nice and helpful. Check in was quick and easy. The room was a decent price the first night then the uped the price by double for the weekend. Yikes.... Bed was good. Breakfast was super busy and got boring after the same thing 3,days in a row. A change would have been nice. Hotel shuttle is a joke. They will drop u off but every time we called to he picked up they never showed. Spent lots of money in cabs back. Boooo! One shuttle driver was so grouchy he made it sound like u were an inconvenience even though it was his job. Location was great close to comerics park walking distance. and felt safe to walk around even at night.

    8.3

  • Anonymous
      Canada
    August 25, 2014

    Location and staff!

    The house keepers slamming the doors when they were done cleaning rooms.

    10

  • Charles
      United States of America
    August 24, 2014

    Your staff is wonderful! Everyone - kitchen staff, front desk and porters. They could not have been nicer and more accommodating.

    The carpet in the dining room needs updating or cleaning

    8.8

  • Misty
      United States of America
    August 24, 2014

    Not enough front desk staff.

    6.7

  • Anonymous
      United States of America
    August 20, 2014

    The location was excellent.. The staff was very friendly and courteous.. Valet parking was prompt.

    7.9

  • D
      United States of America
    August 18, 2014

    staff

    10

  • Patrick
      United States of America
    August 16, 2014

    Excellent breakfast

    7.5

  • Ezekiel
      Bahamas
    August 11, 2014

    Location was good, Breakfast was good. Staff was good.

    Verry high price!!!!!!!!!!

    7.1

  • Joseph
      United States of America
    August 5, 2014

    Great safe location in downtown Detroit. Pretty much within walking distance to everything you would want to do while your visiting. The staff was very friendly and highly professional.

    Only thing I didn't like was how long the valet took to bring my car but I'll give them break because it was very busy and they still looked to be working very hard.

    9.6

  • Anonymous
      Canada
    August 5, 2014

    Check-in time was 3:00. We arrived at 5:00 and had to wait on the street in a long line to check in then room still was not ready. Had to rush to get to ballgame. Should have spent a bit more money and stayed across the street at the Westin.

    5

  • Anonymous
      United States of America
    August 5, 2014

    Room was clean and well presented.

    Too many guests for quantity of staff. Waited in 45 minute line outside just to check in. Front desk never answered phone when called. Breakfast was barely stocked, unable to keep up with the number of people. Sheets were rough, not very comfortable. Room and bathroom were small compared to other hotels I've stayed in for a similar price.

    4.6

  • Anonymous
      United States of America
    August 3, 2014

    location good for general walking and sight seeing of downtown area. Easy to get to ball park and back. Local residents and staff helpful and energetic.

    Wi Fi not easy to connect to. Breakfast ends too early.

    7.9

  • Nakia
      United States of America
    August 1, 2014

    That it was value parking.

    7.5

  • Olugbenga
      Nigeria
    July 29, 2014

    I was particularly impressed by the front office staff. The reception was excellent, and complimented the valet parking. The smile was natural, very similar to what you get to welcome you home from a journey.

    The house keeping was not early enough and not as thorough as I expected.

    8.8

  • Harry
      United Kingdom
    July 25, 2014

    The very helpful staff at front desk, the curtesy bus and staff, the beakfast and the location.

    The lack of a restaurant after breakfast within the hotel (Hence poorer score for facilities).

    9.2

  • Dywayne
      United States of America
    July 25, 2014

    I was in a room that had a leak and when I notified them I was immediately moved and upgraded. Everyone wore a smile

    8.8

  • Noreen
      United States of America
    July 23, 2014

    The location was handy to the Cobo Center and the staff was lovely. My room was clean. I liked the fact that it had a pool though in the end I didn't have time to try it out.

    The wifi was very annoying because it wouldn't stay logged in. I got a king suite because it advertised a full kitchen setup, but then I really couldn't cook there because there was only one tiny, scratched up sauce pan. The room itself was fine but dated. My first night there I thought it was a tad depressing but I adapted and I appreciated the nice staff and handy location.

    7.9

  • Judy
      Canada
    July 22, 2014

    Location is great!!

    Way to expensive 172.00 for 1 night is ridiculous.

    6.7

  • Matthew
      United States of America
    July 22, 2014

    Friendly and helpful staff

    Outdated hotel

    7.5

  • Quentin
      United States of America
    July 15, 2014

    Very efficient check in and out. Pleasant staff

    9.2

  • Paul
      United States of America
    July 15, 2014

    Very friendly staff

    Need larger trash cans other guest had pizza boxes left in hallway (cleanup quickly by staff). Some water stains on ceiling in hall way

    9.6

  • Deborah
      United States of America
    July 8, 2014

    The way the lady at the front desk treated me at check-in. Never really looking or greeting me in a friendly way. First time staying there and may be the last. Check in time was 4PM and we asked for early check in and at 2PM the answer was no. The man next to us definitely got early check-in. I called the day before and the day of to let them know we had 3 children and would like early 2PM check in. Not very accommodating. I never have this issue at other hotels .

    6.7

  • Sanjay
      India
    July 8, 2014

    The restaurant did not have any food items for Vegetarians who do not eat Chicken, meat and sea foods. I had a hard time on the night of arrival. The vending machines too did not have any food items, not even cookies.

    7.5

  • Constance
      United States of America
    July 7, 2014

    I liked pretty much everything. The room was clean, comfortable, quiet, the amenities were good, valets were super, desk people were helpful and very nice. I couldn't have had a nicer experience.

    10

  • Thomas
      United States of America
    July 3, 2014

    Very convenient location to Comerica Park. Great breakfast

    Room key constantly deactivating

    9.2

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