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4800 Woodstone Boulevard, San Antonio, TX 78230 , United States of America – Show map
|Queen Room with Two Queen Beds - Disability Access|
|Queen Suite with Two Queen Beds|
|King Room with Sofa Bed|
|Queen Room with Two Queen Beds|
|King Room - Disability Access|
|King Room with Spa Bath|
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14 verified reviews
They speak your language!
Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest's staff speaks: English
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Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Shared Lounge/TV Area, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 14 reviews
Value for money
Show reviews from:
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Score from 318 reviews Wonderful
We had to ask for a crib three times before they brought it up. The third time when the front desk asked the gentlemen on staff if he'd looked he got up from the couch he was resting on and said he hadn't even looked yet.
I loved the room. It was a large king suite and very clean and comfortable. I will definitely recommend this hotel.
The breakfast. I thought that it was very cheap for as much money as they make. They could afford to have a better selection and real bacon and eggs.
The heater not Work well and The check out is too Early
The hotel was in a good location; the price was reasonable.
The hotel was not very clean; it was cheaply-furnished. It was not of the quality expected for Holiday Inn. On the other hand, the bed was comfortable, and the staff responded to our needs.
The breakfast was pretty good and they had plenty to choose from. The hotel looks pretty new and it had a "homey" feel to it. The location was great considering I went to San Antonio to visit Six Flags.
The staff. Upon arrival an individual behind the desk (who had no name tag and had his shirt untucked) was extremely rude and inappropriate. I reserved a King Suite with a whirlpool bath tub in it and he stated, in front of my wife and daughter,"Oh you have a kid? Looks like you won't be using the Whirlpool." Then he attended another customer behind me who check in prior and asked what he needed. The customer said his room smelled like smoke and he wanted to change to a standard room. He proceeded to tell him it's likely someone who smoked in the hallway and it carried into that room, but he ended up changing it out. After the aforementioned customer left, he then complained to us about how,"religious" people are so "picky" referring to the customer. On Sunday, after we returned from Six Flags, our keys didn't work so we waited at the front desk to get them reprogrammed. No one was there for about 15 min and the phone kept ringing. Finally, the worker walks in from the front doors and attends to our issues simultaneously picking up the phone. Apparently it was his friend on the line, informing him that this girl that they previously hung out with (on Thursday I believe he said) wanted his number. Additionally, the following day I decided to take a swim and the entrance lock is posted on top of the gate, which I didn't know. I asked him as he was taking the trash out and he told me to pull on the handle at the top. As I was doing it he said condescendingly,"Therrrre ya goooooo." As a soldier, the angry monsters in my head wanted me to punch his face in, but I withheld reminding myself ill write this long letter to Holiday Inn and I wanted to relax on my vacation. The manager was nowhere to be found either when I inquired twice. Thankfully during that incident I happened to see he was finally wearing his name tag. So here's to you David, you're a really good representation of Holiday Inn.
a lot of noise on the beds.
Friendly and helpful staff.
Convenience of being close to our destinations.
Had trouble with the A/C.
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