Baymont Inn and Suites Florida Mall Airport West  

I booked this hotel through booking.com for $46. My husband was flying out early the next morning, so we wanted something near the airport that wasn't too expensive. After I booked it I was looking at the reviews and got worried after reading them. I did not experience anything that other reviewers wrote so I wanted to make sure I wrote one. We got there about 5pm and the staff was very nice and helpful. they explained where everything was and the hours for the pool, business center, fitness center and how to connect to the free WI-FI. We made a wake-up call, which was done on-time. We got a non-smoking room in building D. There was a small walkway balcony you could stand on overlooking the pool. The room was really nice (not $200 a night nice) but for the money it was excellent. The carpets and bedding were very clean, the room smelled good and they even had the a/c on for us when we got there, which was very nice coming out of a hot Florida afternoon. The TV's aren't the newer flat screen, so the picture wasn't as good as what I'm used to but still good. the Room had basic cable. They also had a small fridge, microwave, ironing board, and hair dryer in the room. At the end of the parking lot there's a 7-11 in case you want drinks or snacks. The only complaint I had was the door to the room sticks when close it so you have to push on it and make sure it's closed. It sounded like a lot of them were like that b/c you could hear someone slam the door every once in a while. Right next to the hotel was a little restaurant/bar called Pollos A La Braza Mario, we decided to eat there. some of the meals are very high priced but I ended up getting Pechuga a La Plancha - Grilled Chicken Cutlet and my husband got Chuleta a La Parrilla-Grilled pork Chops. The food was excellent! We each had 2 plates, one with salad and rice and the other with our meat and side (mine had french fries, his had plantians and a bowl of red beans) we ended up spending about $36 with the tip.

They provided a refrigerator, microwave and coffeemaker. The room was very clean and comfortable. An excellent value.

Staff were helpful and polite.

Not happy with your hotel keeping all my personal passport details and my credit card details on your files. I spoke to Maureen at reception about this and she at least blocked off my visa card number and I appreciated her doing this however again I am not happy that all my personal details of passport/card details are kept in your files. I am going to query the American Embassy regarding this matter as it can become a security breach as easy to copy my details as everything is available to many people at your organisation.

It was close to the Airport and the Florida Mall.

The area is older.

The hotel was basically clean and the staff was friendly.

The hotel is located in a questionable area of Orlando. There is a train track just off the parking lot. Numerous trains travel the track in the middle of the night, making sleep difficult. The smell of the raw sewage coming from right next to the track was really unpleasant. While the staff was friendly, they were unable to answer questions about area theme parks.

Close to airport. Price.

It was dirty. Bathtub had bugs in it.. Not 1, not 2, a lot of dead bugs. That is disgusting. There also were no tissues provided in the tissue dispenser.

It got all the basic stuff

Staff knocked the door so many times asking for check out time from 8am

Inexpensive rate

Witnessed in 6 days of stay, staff members using amenities for guests, sitting around and chatting, smoking and extremely unprofessional in front of guests. At one point, I wanted to use computer to check my emails in lobby area and a housekeeper was obviously on her break was using internet for personal use. I waited for about 15 minutes and eventually got frustrated enough from waiting that I just left hotel and went to my room. Staff members were very unwelcoming and unfriendly. Very dry and uncomfortable environment overall, staff and hotel. I eventually asked a local friend to pick me up to stay at their residence due to below satisfactory and unacceptable service with the hotel. Never again will I pay to stay or recommend any of my colleagues or friends to Baymont Inn, regardless of cheap rates. My safety and great service are my priorities when it comes to my hotel stay.

Visiting Universal Parks

We were told the reservations had been cancelled prior to us arriving. We had to work through that. We were given rooms that were not supposed to be rented according to the head maintenance man. Many problems with the room, leaking air conditioner in one room, TV's didn't work, rooms were dirty, air conditioner in the other room did not work,had to return three times to desk because keys did not work. Received a call from Booking.Com around 11 P.M. to ask about the reservations, all he said many times was he was sorry and that he couldn't do much else, if anything. We left before the last night because of all the problems.

found a good brakfast, access for shopping area and univesal studio. comfortable beds.

Found Roches in the room by the Refrigarator and by the bath tub. not to find my reservation by the front desk. given me a smaller size of room than what I reserved and I pay for it.

The beds were comfortable

the entry into the building was questionable-the bushes made it easy for someone to hide and make it easy to rob you

I liked that we were able to fit 6 adults comfortably in 1 room.

The carpet was very dirty and there was a man soliciting cologne in the parking lot at 11:45 pm!!!!

The rooms were clean and large and recently updated - recently being in the last few years. Free WiFi.

The trains - no one mentioned that trains run through your room! They are so close you can hear the track ties creak under load. I believe you could leave pennies in the halls and come back and they would have been flattened.