눉Two problems. We stayed for 3 nights and were located in an annexe. Our room was on the ground floor and adjacent to the external door. The external door was card locked and from very early in the morning, on one occasion 0400hrs. but typically from 0600hrs. we were disturbed by the noise from the card lock mechanism or the door release mechanism. This also occurred at night, but not as much. We did not complain as we knew the hotel was full and wouldn't have wanted to move all our belongings to another room anyway, once we had unpacked. Also, we didn't know about these problems until after the first night. On leaving, my wife asked about ensuring that our room was in the main building on future visits. This prompted a question, did we have a problem with our room? We then explained the problem. Further to this, just as we were leaving, Jay told us that our bill would be reduced. This was a pleasant surprise and went some way to resolving the issues. Also, we thought the breakfasts quite poor.
눇Have stayed here before a number of times when it was a Best Western. The staff are friendly and helpful, particularly Jay, who helped me lift heavy luggage from the car, as I had a back problem during the holiday. The location relative to the town is good and its closeness to the Switchback restaurant is also useful.