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Free WiFi

Places of Interest:

Madison Square Garden (0.2 miles)
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Newest reviews for Holiday Inn Express Madison Square Garden

  • Jennifer
      United Kingdom
    September 15, 2014

    Had a comfortable stay at this hotel & would definitely consider staying there on any future visits to NYC.

    7.5

  • Vibha
      India
    September 14, 2014

    Friendliness of the staff.

    Plastic glasses and plates.

    8.3

  • Simona
      Italy
    September 12, 2014

    Great value for the money , nice staff , good location and good breakfast.

    9.2

  • Judith
      United Kingdom
    September 11, 2014

    The room was in the basement overlooking the patio and next to the computer room which was free for guests. It was a bit small for the two queen size beds but they were very comfortable. Everywhere was clean and the staff were friendly and efficient. Plenty towels too - a plus.

    plastic plates and cutlery at breakfast but we understand it's for hygiene so that's just us!

    9.2

  • Elizabeth
      United Kingdom
    September 10, 2014

    20 minute walk to Times Square and an excellent breakfast.

    Staff were helpful but came across unfriendly and acted like you were hassling them. However having said this most were polite when speaking to me.

    8.8

  • Oscar
      United Kingdom
    September 8, 2014

    Location, value for money and found the breakfast ideal and a money saver.

    Can't find anything negative to say.

    9.6

  • Anonymous
      United States of America
    September 8, 2014

    The staff were friendly.

    I did not like the cold shower. I did not like the breakfast set up, not enough seats.

    7.1

  • Anonymous
      Portugal
    September 7, 2014

    comfortable mattress and pillows, good breakfast. very close to center

    the size of the room was too small for a double, the to beds almost didn't fit. also the bathroom was too small.

    6.7

  • Luis
      Puerto Rico
    September 5, 2014

    Good beds large Room good Breakfast

    10

  • Anonymous
      France
    September 4, 2014

    The location is really good near Penn Station, and most New York stuff to see. The staff is friendly, the fast internet won't disappoint you.

    Room are too small, and too dark mostly because of poor choice of color and design. The amenities are basic and same for sports/gym.

    6.7

  • Xuhua
      China
    September 4, 2014

    free wifi, whole day hot coffee and tea. big and comfortable bed. convenient location.

    room is small. very crowd in breakfast time. no parking place.

    5

  • Muthukumaran
      United States of America
    September 4, 2014

    Good clean room and location. Complimentary breakfast very good

    I don't feel anything like that

    7.9

  • Daisy
      United States of America
    September 2, 2014

    we like the location, it's very close to almost everything.

    We were not told that there is a parking around the block that is associated with the hotel.

    8.3

  • Michael
      Ireland
    September 2, 2014

    Location and reasonable quality of breakfast included in room price. I would recommend the hotel but with some reservations.

    Air condition system was very noisy. Too noisy to leave on while trying to sleep. Window drapes do not draw across so could not darken the room from outside light at night.

    6.5

  • Anonymous
      United States of America
    September 1, 2014

    The staff was great, very kind and nice.

    Elevator broken for more than one day. (i was in the 15th floor). Having breakfast at the hotel was impossible (three million people and is small) The business center is in the basement, it is open, and a lot of people walk around , (aka, the cleaning staff from the hotel). The air conditioner from the room makes too much noice and the person from the bed next to it couldn't be more cold. there was no way to regulate it, it was either on or off.

    6.7

  • Sulaiman
      Oman
    September 1, 2014

    Our was at lower level close to the housekeeping room ,a lot noise in the morning when they prepare them self to start cleaning

    7.1

  • Winston
      Hong Kong
    September 1, 2014

    Location is very close to Penn station and has free breakfast. Request to have refrigerator was granted.

    Carpet on the hallway is not clean. Pancake does not taste good. 20 minutes walk to Times Square.

    7.9

  • Lisa
      Australia
    August 31, 2014

    Staff were very helpful . The free brekkie was excellent

    8.8

  • Mohammedkhalid
      Saudi Arabia
    August 31, 2014

    Close to time square , price is fair , some of staff are good , they talk nice

    Rooms are too small , some of the staff talking rough, breakfast no change , every day same and have no choices , many times during breakfast you will not find a place to set

    5.8

  • Rodger
      United States of America
    August 30, 2014

    Easy to walk places

    Somewhat not clean in certain areas

    6.3

  • Carrie
      United States of America
    August 30, 2014

    Great location. Staff were very helpful with directions.

    9.2

  • Marina
      United Kingdom
    August 29, 2014

    Great location Good selection of breakfast items friendly staff

    Breakfast area was too small for the number of guests

    9.6

  • Aderemi
      Nigeria
    August 29, 2014

    My wife and I were very fortunate to have decided on picking Holiday Inn Express, Madison Square Garden when making a decision on which hotel to stay on our visit to New York city. We had a very warm interaction right from the check in from reception. The breakfast was very enjoyable in the company of a lot of guests that did not have any cause to disturb each other. Neatness of our room was maintained by the housekeepers through out our 14nights stay. We had quiet night sleep all through our stay on the eleventh floor despite that our room was near the elevator because there was no noise from the machine at all. Impressively we were allowed to keep our room till 2.00 pm on the check out date because our flight happened to be scheduled for evening time. The whole experience made our vacation be one of the best enjoyed so far. We will definitely and undoubtedly choose and recommend this hotel for any other guest.

    7.9

  • Mohamad
      Kuwait
    August 28, 2014

    The breakfast was excellent

    One elevator was broken, causing delay and use the stairs as an alternative

    7.9

  • Yassin
      United States of America
    August 28, 2014

    I like every thing about this hotel, great location, personal, friendly staff, clean comfortable rooms, fair price

    9.6

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