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Madison Square Garden (0.2 miles)
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Newest reviews for Holiday Inn Express Madison Square Garden

  • Daisy
      United States of America
    September 2, 2014

    we like the location, it's very close to almost everything.

    We were not told that there is a parking around the block that is associated with the hotel.

    8.3

  • Michael
      Ireland
    September 2, 2014

    Location and reasonable quality of breakfast included in room price. I would recommend the hotel but with some reservations.

    Air condition system was very noisy. Too noisy to leave on while trying to sleep. Window drapes do not draw across so could not darken the room from outside light at night.

    6.5

  • Anonymous
      United States of America
    September 1, 2014

    The staff was great, very kind and nice.

    Elevator broken for more than one day. (i was in the 15th floor). Having breakfast at the hotel was impossible (three million people and is small) The business center is in the basement, it is open, and a lot of people walk around , (aka, the cleaning staff from the hotel). The air conditioner from the room makes too much noice and the person from the bed next to it couldn't be more cold. there was no way to regulate it, it was either on or off.

    6.7

  • Sulaiman
      Oman
    September 1, 2014

    Our was at lower level close to the housekeeping room ,a lot noise in the morning when they prepare them self to start cleaning

    7.1

  • Winston
      Hong Kong
    September 1, 2014

    Location is very close to Penn station and has free breakfast. Request to have refrigerator was granted.

    Carpet on the hallway is not clean. Pancake does not taste good. 20 minutes walk to Times Square.

    7.9

  • Lisa
      Australia
    August 31, 2014

    Staff were very helpful . The free brekkie was excellent

    8.8

  • Mohammedkhalid
      Saudi Arabia
    August 31, 2014

    Close to time square , price is fair , some of staff are good , they talk nice

    Rooms are too small , some of the staff talking rough, breakfast no change , every day same and have no choices , many times during breakfast you will not find a place to set

    5.8

  • Rodger
      United States of America
    August 30, 2014

    Easy to walk places

    Somewhat not clean in certain areas

    6.3

  • Carrie
      United States of America
    August 30, 2014

    Great location. Staff were very helpful with directions.

    9.2

  • Marina
      United Kingdom
    August 29, 2014

    Great location Good selection of breakfast items friendly staff

    Breakfast area was too small for the number of guests

    9.6

  • Aderemi
      Nigeria
    August 29, 2014

    My wife and I were very fortunate to have decided on picking Holiday Inn Express, Madison Square Garden when making a decision on which hotel to stay on our visit to New York city. We had a very warm interaction right from the check in from reception. The breakfast was very enjoyable in the company of a lot of guests that did not have any cause to disturb each other. Neatness of our room was maintained by the housekeepers through out our 14nights stay. We had quiet night sleep all through our stay on the eleventh floor despite that our room was near the elevator because there was no noise from the machine at all. Impressively we were allowed to keep our room till 2.00 pm on the check out date because our flight happened to be scheduled for evening time. The whole experience made our vacation be one of the best enjoyed so far. We will definitely and undoubtedly choose and recommend this hotel for any other guest.

    7.9

  • Mohamad
      Kuwait
    August 28, 2014

    The breakfast was excellent

    One elevator was broken, causing delay and use the stairs as an alternative

    7.9

  • Yassin
      United States of America
    August 28, 2014

    I like every thing about this hotel, great location, personal, friendly staff, clean comfortable rooms, fair price

    9.6

  • Hoang
      Vietnam
    August 26, 2014

    Staff was helpful The breakfast was good The rooom was comfortable

    One of the elevator wasn't working and so many people used the other elevator.Have to take large luggage by stairs

    8.8

  • Petronella
      Hong Kong
    August 26, 2014

    Great location, all day free coffee and tea in the lobby, terrace outside, really nice.

    9.2

  • Bonnie
      United States of America
    August 24, 2014

    Location updated bathroom helpful staff reasonable price

    room small bathroom very small!!!

    8.3

  • Deborah
      United Kingdom
    August 24, 2014

    We've stayed in NYC several times and this hotel provided good value and was well located as the sights were within easy walking distance but it was fairly quiet. Our room was small but comfortable and was very clean with all modern conveniences. Breakfast was varied and plentiful and we'd definitely stay here again.

    A bit crowded at breakfast but it wasn't an issue

    8.8

  • Yumiko
      Japan
    August 24, 2014

    The room was a bit small, but the location is perfect, wifi connection was good, the bed was comfortable, the room was clean, and the shower pressure was good. What else you want for this price? Free breakfast was so convenient and even eggs and sausages were offered. All the hotel receptionists were so helpful and answered all our questions immediately. They extended our check-out time for two hours. We had a wonderful stay. Thanks!!

    The breakfast room was chaos around 8:00. If you plan to check out around that time, it might be the case you have to miss the elevator couple of times because they are all packed.

    9.2

  • Ian
      Trinidad and Tobago
    August 22, 2014

    Very friendly staff.

    Very limited business facilities.

    8.8

  • Barry
      Australia
    August 22, 2014

    Clean practical

    Lack of fridge

    7.1

  • Roselin
      Nigeria
    August 22, 2014

    Nothing. ............

    Everything, especially the unfriendliness of staffs, had to carry my 6 laugages myself to my room, never been to any hotel like that in my life. Was suppose to be there for 6 night, but had to cancel my stay. We left the next day.

    3.3

  • Anonymous
      Ireland
    August 21, 2014

    Location

    Size of room

    7.9

  • Johnathan
      United Kingdom
    August 21, 2014

    it was quite central and had wifi in room

    the dinning room was too small and it was very busy.

    5.8

  • Carmen
      United States of America
    August 20, 2014

    Location is great especially if you're traveling by train. They have coffee, tea pretty much all day and late into the evening. Glad they had the dinning room available 24/7.

    Our room smelled like wet towels. Frankly, I would've asked for a different room but my son was confident, we would get used to the smell. We did not. It seems that HK is not using totally clean rags or something. It simply smelled bad particularly the first day.

    6.3

  • Cynthia
      United States of America
    August 20, 2014

    Comfortable Good breakfast Good location

    Nothing

    9.6

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