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Sheraton Rockville

hotel Situated off Interstate 270, this hotel is a mile from Shady Grove Metro Station, which offers subway rides into Washington, D.C. It features on-site dining and an indoor lap pool.

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Newest reviews for Holiday Inn Gaithersburg

  • Erika
      United States of America
    August 25, 2014

    The hotel was very impressive. It was clean and the staff was friendly. The price was extremely reasonable.


  • Margaret
    August 14, 2014

    Room was big Nice facility Service at front desk was excellent Location was good for us

    Pillows were old and too soft Breakfrest restaurant staff we not that friendly talking to each other too much Lighting in the bathroom was poor No fan in the bathroom Ants in the room


  • Fm
      United States of America
    August 12, 2014

    No complimentary breakfast


  • Annie
    August 1, 2014

    Location, courteous staff in the front desk.

    I left my samsung charger in our room. So I called, then I was transferred in housekeeping, and no one answered. So I left a message and my contact number. No one replied.


  • Anonymous
      United States of America
    July 29, 2014

    Location was good; however, too far from the Harbour.

    King size bedroom was a bit too small, not enough room to walk around. It took too long to check in. They seemed a little confused about the registration. They would not provide me with a receipt since I booked with Seemed a little ambitions in getting guest out of the room well in advance of check out.


  • Saud
      Saudi Arabia
    July 24, 2014

    Close to many facilities

    During the weekend there is some noise from group of gusts


  • Agnes
      United States of America
    July 18, 2014

    Customer services was great



  • Joseph
      United States of America
    June 28, 2014

    Close to Fairgrounds. We were there for the Congressional. Nice pub with tasty food.

    Noisy air conditioner and very loud tv in another room. Person was passed out drunk so it took about one hour to get the tv turned off. Woke us up from a sound sleep.


  • Piotr
    June 15, 2014

    Very nice hotel, great value, clean, comfortable room

    Staff wasn't nice nor helpful


  • Ron
      United States of America
    June 10, 2014

    Clean, convenient and nice staff.

    Side access door after 11pm did not work.


  • Sonia
      United States of America
    May 20, 2014

    The overall experience was fabulous!! Very polite, professional and attentive. I've stayed at the one in Germantown MD and the experience there was horrible. Thank you Gaithersburg HIE you out shine the sister facility in Germantown.

    Parking was limited due to construction or something.


  • Hicham
    May 18, 2014

    The disponibility of the staff, they are very friendly and willing to help. The room was up to date and nice and clean. Disponibility of transportation. I would like thank Isidro Alberto, cira, Adnan, Eric, and all of staff. I would recommend this hotel.


  • Francis
      United States of America
    April 27, 2014

    The manager was very helpful when we were checking in and they could not find our reservation. He gave us access to our home e-mail so we could locate the reservation information that allowed him to find us. He was very apologetic and gave us room right away. The staff, overall was very friendly, competent and helpful

    The room they sent us to was leaking badly from the rain outside. They did react rather quickly in getting us another room.


  • Tse
    April 26, 2014

    Excellent room facility.

    breakfast is very expensive


  • Anonymous
      United States of America
    April 24, 2014

    Room is clean, bedding comfortable

    The smell in the hallway. Too old and dim at the hallway Carpet too old


  • Anonymous
    April 9, 2014

    everything was perfect especially the staff were perfect. they were very very helpful. thanks.

    windows in the room cannot be opened.


  • Theophilus
    April 6, 2014

    Friendly and pleasant staff especially Mary Margaret at the restaurant

    The buffet breakfast was too monotonous i.e. Eating the same food during my one week stay. I think there should be varieties


  • Susan
    March 21, 2014

    Very comfortable and clean. Most staff very friendly.

    Extremely disappointed with the response received from staff member when trying to use the room phone to contact airline and car rental during the recent snow storm March 17th. Ended up using my cell phone when the situation could have been very easily rectified by staff member co-operating to allow 1 800 #;s to be connected from my room.


  • Cheryl
      United States of America
    January 28, 2014

    The room was great; clean and comfortable.


  • Karen
      United States of America
    December 27, 2013

    Friendly and helpful staff. Decent full breakfast buffet. Good price.

    Some thoughtless choices in rooms. Coffee maker in my room was sitting in a location where it could not be plugged in. In the handicap accessible room, the hand-held shower nozzle was rotated so it faced the wall and was slid up so high up that it was impossible for my Mom to reach and adjust.


  • Danielle
      United States of America
    November 20, 2013

    I loved the huge room, hot tub/ indoor pool, and the staff was friendly. Free breakfast coupon was great too! Such a great deal for the price.

    The burger left a little something to be desired, but that is the only thing I could find wrong with this hotel.


  • Mark
    October 28, 2013

    Good staff. Easy to find location with access to restaurants and the Lake Forest Shopping Mall

    Some traffic noise and hotel could do with some updates.


  • Anonymous
      United States of America
    October 26, 2013

    My reservation was without breakfast


  • Anonymous
      United States of America
    October 26, 2013

    Friendly greeting, knowledge of the area, location.


  • Anonymous
      United States of America
    October 23, 2013

    shuttle service breakfast comfortable mattress professionalism of staff budget friendly location to other businesses beyond the Holiday Inn campus

    key stopped working view from my window cigarette smoke first shuttle trip away from hotel began at 9 am on weekend


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