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Newest reviews for Holiday Inn Kansas City Northeast I-435 North

  • Chris
      United States of America
    August 9, 2014

    We liked the location and the shuttle drivers were wonderful.

    Our room was not ready after we requested an early check in a week in advance. We had to wait for 45 minutes for our dinner and the food came to us cold, and there were only 2 other occupied tables in the place. We we're awakes early in the morning to a dog barking. Our room wasn't very clean and we found old bacon in the bottom of our ice bucket.

    5.8

  • Cory
      United States of America
    August 5, 2014

    I didn't like anything at all about this place!!!

    This was, by far, the worst experience I have ever had at a Holiday Inn/Holiday Inn Express!!! Believe any bad reviews that you see on here!!! For starters, walking up to the hotel, you can see that it needs to be updated. Broken tile at the front entrance and a strange odor right when you walk in are immediate turn offs. As I proceeded to walk in, I glanced down the halls and saw multiple mounds of dirty laundry along the hallways. Personally, I do not want to have to walk around dirty linen as I'm pushing a cart full of luggage on my way to my room. Once I entered my room, there was another foul odor, and the room was run down. The A/C was extremely loud, and you could hear constant dripping of water inside the A/C. I proceeded to unload my things, take a shower, and relax. As soon as I tried to relax, I could hear water in the bathroom. I proceeded to investigate, and the heavens had opened up and water was pouring out of the ceiling. I called the front desk, and they sent a maintenance guy right away. As he entered, I could smell him from five feet away, and what's another odor added to the multiple bad odors that I had already encountered since arrival. As he assessed the situation, he explained that the A/C had froze and was thawing out. According to him, that happens frequently. They proceeded to change my room, so I packed everything back up, and I headed to my new room. Once I walked in, it was worse than the first room. The same water dripping sound in the A/C, a foul odor in the main area, a horrible mildew smell in the bathroom, broken tiles in the bathroom and abundant mold. The bed was so uncomfortable, and if there was a nearby hotel that would have allowed dogs, I would have been out of there! Overall, I could barely sleep because I was disgusted by the lack cleanliness and how rundown the place was. I included pics from the bathroom in the second room.

    2.5

  • Tracie
      United States of America
    August 4, 2014

    Loved the staff --especially the shuttle drivers were very helpful and friendly! Front desk was awesome upon checking in.

    The room needed some updating-our tub did not drain well and the air conditioning unit was VERY loud.

    8.8

  • Michelle
      United States of America
    July 24, 2014

    Every member of the staff was extremely helpful and friendly.

    Our room needed new paint and décor. The overall room was very clean.

    9.2

  • Nancy
      United States of America
    July 19, 2014

    The room was at the back of the hotel and backed up to trees. Very private.

    nothing.

    7.9

  • Shelley
      United States of America
    July 16, 2014

    I liked the location because of its coldness to Worlds of Fun and Oceans of Fun

    No free continental breakfast which we thought was available Not the best area of town (only one fast food resteraunt close by)

    8.3

  • Latina
      United States of America
    July 6, 2014

    The main floor was nice. The restaurant food was good. Super close to World's of Fun and we were able to see the fireworks show from the hotel parking lot. I like that the have free shuttle to the parks.

    I didn't like the fact that the pool area was out in the open next to the check in desk. It made it very hard to hear the staff. Our room was half cleaned and the furniture was very worn and old. They need to renovate the rooms. Also the ceilings were really low and when the air conditioner would turn on the floor and bathroom would shake.

    6.7

  • Anonymous
      United States of America
    June 15, 2014

    All staff members were extremely courteous and thoughtful.

    The smell in the room and air conditioner was very loud.

    7.5

  • Janet
      United States of America
    March 19, 2014

    The pool was nice.

    The ouside of front of Hotel was very much in need of TLC. When walking into Hotel strong smell of dog's.When we turned the air on in the room was filled with the same dog smell coming out the vent's.I would not of stayed if we had not brought our 8 year old grandson so he could swim. He sd it was a dirty Hotel and we should never stay there again. I feel the same way. The drapes in the room looked like they had been rolled up and stored and then hung up. Not good. Kid's were running up and down the hall at 11:00 pm on our floor and on the 3rd floor. Finally get to sleep at 12:00 and we are awakened at 12:30 by the room next to us to the west with women cursing and fighting and I do mean fighting each other. After 30 Min I call front desk so when we finally get back to sleep about 3:00. We checked out of Harrah's Hotel so we could enjoy the pool. Never again. Not for 130.00 and no sleep.Wld not suggest this place to anyone. We will stay at coco keys next time.

    4.6

  • Cassandra
      United States of America
    January 29, 2014

    I was there for a race and they provided a shuttle to and from the race. This was extremely helpful! The desk staff were very friendly and courteous. We would definitely stay there again.

    The thermometer in our room seemed to be about 10 degrees off and was cold until we turned it up. Other than that, we had no problems.

    9.6

  • Jessica
      United States of America
    January 27, 2014

    Hotel was great..location close to the casinos

    10

  • Alicia
      United States of America
    January 26, 2014

    I was charged a 25 dollar deposit when I was told it'd be a 20 dollar deposit. We left the room in perfect condition and did not get the deposit back like I was told I would. I have called twice about it and was told that they'd get it back to me asap and I have still yet tp see it a month later.

    2.5

  • Jay
      United States of America
    January 14, 2014

    Pool

    Nothing

    9.2

  • Anonymous
      United States of America
    October 15, 2013

    Pool was warm

    Elevator out of service

    7.1

  • Lea
      United States of America
    October 15, 2013

    location to Worlds of Fun Breakfast buffet

    Room wasn't clean, Advil pills all over the floor about 1-15, coffee maker wasn't clean, mold in bathroom. We could tell it was not completely clean and grossed me out.

    6.7

  • Mia
      United States of America
    October 2, 2013

    The front desk staff was very friendly.

    Check-in took a little while because the computers had went down prior to arrival. The pool looked nice even though we didn't utilize it. The guests in the pool where very noisy regardless if you had the room window open or not. Noisy at opening time on a Sunday. We stayed on the third floor and the elevators did not work. The room had the smallest double beds I've ever seen in life. Probably will not stay here again.

    5.8

  • Michael
      United States of America
    August 18, 2013

    Pool area

    Not any restaurants at the exit

    9.6

  • Becky
      United States of America
    August 11, 2013

    I liked the location the best

    Was not so happy with the room for the price. The air conditioning was loud and could not sleep every time it kicked on i woke up.

    5.4

  • Anonymous
      United States of America
    August 9, 2013

    Staff was friendly and room was nice. Spa and pool area was very nice.

    8.8

  • Carlos
      United States of America
    July 17, 2013

    the pool

    supust to be ready at 3pm and when I got to the hottel around 7pm it still wasent ready.then in the morning the toilet was cloged.

    5.4

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