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Score from 1888 reviews Excellent 8.9/10

Newest reviews for Holiday Inn Lower East Side

  • Muriel
      United States of America
    August 26, 2014

    Everything! but especially Maria on the front desk--ever cheerful and helpful! Location convenient to everything we wanted to see--Fringe Festival, Tenement Museum, Statue of Liberty, Brooklyn Bridge! But Delancey-Essex subway station actually made it convenient to all of NYC. On our last day we went to the Cloisters at the very NW corner of the island. (A Train all the way!) Very helpful that there is a small in-house restaurant especially on that first night when we were very tired. Very helpful that we could stash our bags before check-in and after check-out for maximum unencumbered sightseeing! All staff friendly and helpful but Maria a real standout! We had a great time!

    Can't think of a single thing!!

    9.2

  • Matthias
      Switzerland
    August 11, 2014

    the location is quite good if you like to visit different parts of new york. the hotel appears well-kept and it was very clean.

    the rooms were quite small and the air-con is really very loud.

    8.8

  • Christopher
      United Kingdom
    June 22, 2014

    staff affordable breakfast area

    small rooms noisy on rooms facing main road

    10

  • Grigoris
      Greece
    June 22, 2014

    Very clean

    Bad Sound isolation

    8.3

  • Yichao
      United States of America
    June 22, 2014

    Location is good. All the services are perfect. This is a brand new hotel, you could not go wrong with it.

    None!

    10

  • John
      United States of America
    June 20, 2014

    Excellent location. Conveniently located by subway station and restaurants.

    8.8

  • Anonymous
      Russia
    June 4, 2014

    Convinient (metro), stores,restorants, cafes close by, coffee room facilities, proper standarts.

    overpriced(but it's NY), noisy when windows on street, need to ask for shampoo/coffee/clean towels.

    7.9

  • Anonymous
      United States of America
    June 1, 2014

    Location

    Staff

    6.7

  • Anonymous
      United Kingdom
    May 22, 2014

    Great location on the Lower East Side, walking distance to East Village, Soho, Nolita, Financial District etc. Great, friendly service in a clean and comfortable hotel. "Value for money" is relative in New York, but this is a great option in this price range, in terms of price/quality ratio.

    10

  • Monique
      South Africa
    April 26, 2014

    The staff were incredibly helpful. I was so comfortable and happy here. The location is also fantastic for exporting the city.

    It could be quite noisy at times, as to be expected in NYC I guess.

    8.8

  • Lorenzo
      Italy
    April 23, 2014

    Good position, very close to the metro stop.

    A bit noisy, not from the outside but from nearby rooms.

    8.3

  • Anonymous
      France
    April 19, 2014

    Size of the room

    Breakfast

    7.1

  • Rasmus
      Sweden
    April 2, 2014

    Most things about this hotel is good. New, fresh, not a lot of fancy things you don't need, feels like a modern hotel, not a classic old one. Staff, rooms, and location is great!

    The AC/heater system needs to be fixed, as its WAY too noisy. Prepare earplugs if you wanna get some sleep in this hotel! Also what would be nice is if the WiFi was reprogrammed so you wouldn't have to type in the password so often. Fitting in a small fridge (perhaps on request?) would be nice.

    7.9

  • Anonymous
      Turkey
    March 28, 2014

    Location. Hotel is close to subway station.

    Heating is system is noisy.

    7.9

  • Anonymous
      United States of America
    March 25, 2014

    Clean, convenient location, affordable

    a room is a bit too small, but it is NYC:)

    10

  • Marcelo
      Brazil
    March 18, 2014

    Front-desk staff very friendly and helpful, among the best I've experienced

    Location

    6.7

  • Samuel
      United States of America
    March 5, 2014

    The location was good for clubs on lower east side. Staff were very friendly and helpful. The king bed was quite comfortable and the room small but clean and pleasant. The free breakfast was nice. Subway was convenient.

    We had to stay an extra day because of a storm. We did not like how our previous room rate was raised for the extra day. The friendly clerk lowered it a bit. The breakfast service was friendly but very slow.

    8.8

  • Sarah
      United States of America
    March 4, 2014

    Location, Kindness of staff, bed, room, clean, bathroom

    10

  • Leo
      France
    March 3, 2014

    The location was perfect for us, the service was really nice and the rooms are clean and comfy. I will most likely stay in this hotel again if I come back to New York

    The heating is too loud and we needed to stop it to sleep peacefully, which is slightly annoying in winter ...

    9.2

  • Lana
      United States of America
    March 2, 2014

    There was snacks sold in the lobby and touch screen TV to check for flights.

    I found used gum on the cups.

    7.5

  • Anonymous
      Canada
    February 6, 2014

    I was offered an upgrade upon my arrival. My room was on a high floor as I had requested.My heating unit was looked at and fixed right away when I called in for someone to take a look at it. Great service and good value.

    8.8

  • Danilo
      Italy
    February 2, 2014

    Modern facility, proximity to subway, plenty of dining options in a trendy area, comfy bed.

    The AC blower extremely noisy, like in the old motels. there is no option to control the fan speed and with a sub freezing temperature outside, the heating goes on and off every few minutes all night. I won't stay here again, it's a shame because the hotel was otherwise very good.

    7.5

  • Stephen
      United Kingdom
    January 23, 2014

    Great location. Well equipped rooms. Clean and great staff.

    Logging into wifi every time.

    9.6

  • Leah
      United States of America
    January 22, 2014

    The staff was extremely helpful and friendly. The rooms are small but quite big for a hotel on the Lower East Side of NYC.

    9.6

  • Rafael
      Brazil
    January 20, 2014

    Just one block to the subway station. Good restaurant and bars around the hotel. Easy access to Williamsburg in Brooklyn

    9.2

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