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Empire State Building (0.2 miles)
Show map Holiday Inn Midtown West 31st Street

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Newest reviews for Holiday Inn Midtown West 31st Street

  • Theresa
      United States of America
    August 26, 2014

    Staff was great. Also the rooftop bar was the best view.

    Difficulty parking

    10

  • Patrick
      Malaysia
    August 6, 2014

    cleanliness, friendly staff, comfortable and good size room.

    was not aware the restaurant was under renovation.

    7.5

  • Donghoon
      South Korea
    August 6, 2014

    looks like kind. location is good

    wifi speed is so slow. the window of room of 2nd floor was closed. it's so hard for me.

    5

  • Patrick
      Malaysia
    August 5, 2014

    location, friendly staff, clean and comfortable room.

    wasn't aware the restaurant was under renovation.

    7.5

  • Christie
      United States of America
    July 29, 2014

    Modern, clean, and comfortable.

    10

  • Steve
      United States of America
    July 28, 2014

    Parking $30 a day

    9.6

  • Eric
      United Arab Emirates
    July 27, 2014

    The location, with the Empire State Building watching over us, is fantastic and the people are great, personable and friendly. The rooms are bigger than other hotels in which we've stayed in NY.

    At $20 per person, in spite of the view from the roof top, the breakfast buffet seems poor value for money for a family of four. The gym is freezing. The mini bar was empty.

    9.2

  • David
      United States of America
    July 21, 2014

    Location, friendliness of the staff.

    Wifi was terrible, and apparently the front desk used the same wifi as well. I would have assumed they would have been hard wired in, but I guess not. The hotel ran out of toothpaste, so we got none, and you have to ask if you want shampoo or conditioner, why provide showers and not these necessities? Also no fans in the bathroom.

    9.6

  • Kenneth
      Canada
    July 15, 2014

    Proximity to the subway trains

    Lack of blackout drapes to keep out the morning light

    9.6

  • Anonymous
      United States of America
    July 14, 2014

    Location - close to landmarks and public trasportation

    The cost - high room rate and $20 breakfast per person was ridiculous

    6.7

  • Maureen
      United Kingdom
    July 13, 2014

    Great location and very quiet.

    No change in the whole building of a $50 bill at breakfast. Bed a little bit too large for the room size. Had to keep squeezing past each other. No fridge in room.

    7.9

  • Alex
      United States of America
    July 13, 2014

    Staff. Location.

    TV was intermittent. Air conditioner was loud and not very effective.

    8.8

  • John
      United States of America
    July 13, 2014

    Roof top

    Boring looking lobby

    8.3

  • Meng
      Macao
    July 10, 2014

    We arrived the hotel at about 10:00am and we can check-in early without extra charges. Close to many attractions, bus stations and subway.

    Wi-Fi is slow.

    6.7

  • Anonymous
      Denmark
    July 9, 2014

    Cleaning of room was rather sporatic. 4 out of 7 days we had no towels in the room and had to call hosekeeping. Waiter in breakfest restaurant was directly inpolite.

    5

  • Chitalu
      Zambia
    July 8, 2014

    The whole experience

    My parcel was not given to me

    7.9

  • Cynthia
      Brazil
    July 4, 2014

    Good location. Small room, but clean and comfortable. Staff very friendly.

    Wi-Fi speed very slow. Breakfast could be free.

    7.9

  • Anonymous
      United States of America
    July 4, 2014

    Great location; very clean, relatively large rooms

    10

  • Andrew
      Australia
    July 1, 2014

    Excellent Location

    If you have breakfast included, there is not the greatest choice that you are allowed of the menu, looks like a $10 limit, they started to trial breakfast on the rooftop, but that still seems to need refining, things sitting out in the open in the sun, butter was poured onto toast!! Could have done with some shade as it was extremely hot up there in the sun.

    5.8

  • Lillian
      South Africa
    June 29, 2014

    Hotel should have breakfast inclusive in the price. No pickup facility and cold water facility for guest, poor.

    5

  • Melissa
      United States of America
    June 23, 2014

    Nice area to walk to get to uptown an downtown attractions. not far from the train station. nice view from the roof top bar of the empire state building. food for breakfst was very good. clean and modern fixtures in the room.

    only one wash cloth for 4 people. requested 4 sets of towels when we arrived and received no wash cloths. I guess wash cloth is not part of a set at the midtown Holiday Inn. Had some trouble with our waitress being inattentive during our last breakfast meal.

    7.5

  • Helen
      Australia
    June 20, 2014

    We really enjoyed our time at the Holiday Inn Midtown. The room was very clean and well furnished. Bathroom and shower were spotless. It's located in a quiet street away from the hustle and bustle of Times Square but definitely within walking distance. There is a fabulous restaurant across the road, Azya Wine & Chocolate Bar - they have THE best steak ever and desserts are divine!

    Cannot fault this hotel, would definitely stay here again.

    9.6

  • Stuart
      United Kingdom
    June 19, 2014

    Great location Comfortable rooms Friendly helpful front desk

    Roof top bar staff very poor.

    7.9

  • David
      Philippines
    June 18, 2014

    the hotel is very accessible. small room but otherwise clean and comfortable.

    7.5

  • Izhar
      Israel
    June 17, 2014

    Excelent Iocation right in the heart of Manhattan between 5th. Ave and Broadway. Within walking distance to Empire State building, Times Square, Central Park and many more attractions. Clean, good staff, prompt room service, large room with King size bed, TV, microwave oven, mini refrigirator, coffee maker, safe and hair dryer.

    There is no possibility to add additional beds. WIFI speed is annoyingly slowwwwwww.

    7.5

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