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Holiday Inn Chicago/Oak Brook
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When would you like to stay at the Holiday Inn Chicago/Oak Brook?| Room type | Max | Rate |
|---|---|---|
| Standard Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Garden, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel, Gay Friendly, Airconditioning.
Activities
Fitness Centre, Jacuzzi, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Souvenirs/Gift Shop, ATM/Cash Machine on site.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Free public parking is possible on site.
Hotel Policies
Check-in
15:00 - 00:00 hours
Check-out
03:30 - 12:00 hours
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child under 19 years stays free of charge when using existing bedding.
There is no capacity for extra beds/cots in the room.
Pets
Pets are allowed on request. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, JCB, Discover
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
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The guest reviews are submitted by our customers after their stay at
Holiday Inn Chicago/Oak Brook.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
98
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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John
Mature couple
Athenry,Co Galway,
Ireland
November 4, 2009
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The staff were very helpful with any request that we had . |
9.5 |
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Norbert
Solo traveller
Livonia,
United States of America
October 14, 2009
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The check-in staff were very inviting an also offerred me a complimentary drink and some snacks & wate. The room was quite comfortable. Many of the ice machines were not working or were removed. I needed to go to 3 different floors to get ice. |
10 |
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Lynn
Solo traveller
Mequon,
United States of America
September 27, 2009
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Quality accommodations at a great price. Room was spacious, clean and quiet. Location is great - right off interstate for easy travel into Chicago without Chicago prices. It is close to lots of food and shopping. King size room had no closet so a wardrobe rack, ironing board and iron were sitting in the room. |
9.5 |
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Carol
Solo traveller
Elizabeth,
United States of America
September 23, 2009
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Convenient to the area I was visiting. Although the hotel had a program to save resources (hanging up towels and washcloths to avoid excessive laundering which I did), the cleaners took them anyway and replaced them with clean ones each day. |
8.5 |
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Deborah
Solo traveller
Sumner,
United States of America
September 19, 2009
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Location and nice room with very good price |
8 |
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Anonymous
Mature couple
United States of America
September 10, 2009
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Location; near mall and other stores for shopping .A variety of restaurents in the ares. Enertainment near by. Bathroom did not have a shelf for my personal vanities |
9 |
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Susan
Solo traveller
Castle Rock,
United States of America
September 8, 2009
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comfy beds, wonderfully strong shower water flow, plenty of space in the bathroom for toiletry articles Gift shop did not open at scheduled hours, they lost a sale from me - shop not run by hotel - too far away from DePaul Lincoln Park campus - bad drive, incredible traffic at any time of the day |
9.5 |
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Jd
Family with young children
Green Bay, WI,
United States of America
September 4, 2009
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Hotel was very nice. The pool was nice. Very friendly atmosphere. Rooms were spacious and comfortable. Called and asked for directions to hotel due to construction and were given horrible directions which caused me to be late picking up my fiance from O' Hare Int'l Airport. Was not told about a $50.00 charge to my credit card for each room for each night. Made plans to take kids to zoo....ect and had no money in account due to this inconvenience. If I would have known at check in or before I booked....I would have made arrangements to bring more cash. I was out $200 and now have to wait 10 business days to touch it. |
8.5 |
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Susan
Family with older children
Menomonee Falls,
United States of America
August 26, 2009
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The bed was very comfortable. I booked a non-smoking room, however, they did not have one available when I came in. It was difficult for 2 females to get ready in the morning when there wasn't a counter in the bathroom, just the sink. Front desk staff should be more familiar w/ details of the room, restaurant, etc. |
6.5 |
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Anonymous
People with friends
United States of America
August 19, 2009
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Location was great! not far from where we needed to be. Many places to grab a bite and if you need to shop Oak Brook Mall is very near to this hotel and also alot other shopping access. Toilet didn't flush at first. |
8.5 |
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Herbert
People with friends
Vinton IA,
United States of America
August 19, 2009
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I didn't have any complains this time, thanks |
10 |
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Anonymous
Family with young children
Germany
August 17, 2009
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sevice |
8.5 |
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Anonymous
Solo traveller
United States of America
August 15, 2009
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Very nice hotel with lots of restaurants/shopping malls around.. Great value for the money I wish the room was little more cleaner. The bedsheets looked like a little over-used :! |
7.5 |
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Isam
Family with young children
Grand Rapids,
United States of America
August 13, 2009
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The staff were very friendly and professenal The only thing we were disappointed with was the room did not get cleaned until 5:00 PM on the second day of our stay, we had to ask for house keeping. |
7.5 |
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Kim
Mature couple
Swansea,
United States of America
August 9, 2009
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It was very close to many malls and eating places. The city of Chicago was allso bot to far. The lady at the front desk took almost an hour trying to look for my reservation. Also the shower curtains needed to be replaced. The pillows need upgrade along with their fuzzy tv. |
5.5 |
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Summer
Family with young children
Galesburg,
United States of America
August 7, 2009
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The room was clean and well supplied. The employees were helpful and friendly. The beds were comfortable, and the bedding was soft. We couldn't get the temperature of the room to be comfortable. It was either freezing or burning up. |
10 |
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Don
Family with young children
Scarborough,Ontario,
Canada
July 29, 2009
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The place is clean and we got a cheaper rate from booking.com The hotel does not have enough drivers to provide shuttle bus service to guests. |
9 |
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Lynda
Mature couple
Santa Clarita,
United States of America
July 24, 2009
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Convenient, good resturants nearby, lots of shopping in the area. The staff were all very friendly. Beds were very comfortable. Needs upgrading. Carpets were stained and bathroom ceiling needs to be repainted |
8.5 |
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Anonymous
Young couple
Lithuania
July 21, 2009
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Reasonable price Nonqualified personnel at front desk to deal with reservations made via 3rd parties (booking.com), no competence in dealing with financial issues (false reservation of money from credit card), no flexibility, no respect and attitude towards customers staying for a longer period of time ( I stayed for 1 month). The only advantage was a reasonable price for low quality service. I would never stay in this hotel for a higher price. |
5.5 |
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Anonymous
Young couple
United States of America
July 21, 2009
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The bed was very comfortable and I liked the Pillow menu. |
8 |
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Anonymous
Mature couple
United States of America
July 20, 2009
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I did not like that they automatically charge your credit card an extra $50 for "incidentals" upon check-in. |
7.5 |
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Robert
Family with older children
Heath,
United States of America
July 17, 2009
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close to everything good location no chair at desk, assign us a room that was occupied.then got another room that the toilet didnt flush right.had to have maintenance to come fix it |
8 |
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Zuber
Family with young children
Yonkers,
United States of America
July 15, 2009
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very good price for the hotel |
9 |
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Robert
Young couple
Prague,
Czech Republic
July 11, 2009
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helpful hotel staff, excelent prize of room, good position of the hotel no, I was very satisfied |
9 |
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Jacqueline
Family with young children
Marseilles,
United States of America
July 8, 2009
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the hotel was in a great location. The room was clean and designed very well. the pool was cold and needed to be cleaned a little better |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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