눉I was charged double the price and was told I would be credited back the difference by today, 11/25, but still nothing is showing in my bank account. I'll have to call. =/
There are 2 elevators, but only 1 worked and that 1 sounds like it's about to break as well. A bit scary!
There should be at least 1 more CS Rep at the desk as the hotel can get a bit busy and people tend to be waiting while the reps are checking in/out or just have a question.
눇A bit older, but updated and clean property. Comfy rooms too, especially the bed.
Oh, and though their site mentions an outdoor pool, they fail to mention that is IS heated and they DO have a jacuzzi. Even though we didn't use it due to it was cold out, it's nice to know they were there.
And though we didn't have a drink or eat there, we stopped in the bar/restaurant across the parking lot. It's a chill, low key setting. Big too. I'd like to check it out again someday.
The location of the hotel overall is great; close to freeways and major shopping areas, yet sits in a quiet end of the road area.