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5905 Kirkman Road, Orlando, FL 32819 – Show map
|Double Room with Two Double Beds - Non-Smoking|
|King Suite - Non-Smoking|
|Standard Suite - Smoking|
|Suite - Non-Smoking|
|King Room - Non-Smoking|
|Standard Suite - Non-Smoking|
|Double Room with Two Double Beds - Disability Access|
|Double Room with Two Double Beds - Smoking|
|King Room - Smoking|
|King Suite - Smoking|
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175 verified reviews
We speak your language
Holiday Inn & Suites Orlando Universal's staff speaks: French, Spanish, English
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Fitness Center, Game Room
Food & Drink
Free! WiFi is available in public areas and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
French, Spanish, English
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Holiday Inn & Suites Orlando Universal accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 175 reviews
Value for money
Show reviews from:
Featuring an unrivaled location directly across from the entrance to Universal Orlando Resort, this hotel offers first-class amenities and numerous free services, and is close to all the area's main...
Score from 495 reviews Very good
At the intersection of I-4 and the Florida Turnpike, this hotel is 2 minutes from Universal Studios. It offers a daily breakfast. A free shuttle to Universal theme parks stops at this property.
Score from 145 reviews Very good
This Orlando hotel provides free shuttle services to area theme parks, including Disney World and Universal Studios. It features an outdoor pool and rooms with free Wi-Fi.
Score from 1095 reviews Good
Just off Interstate 4, this all-suite Orlando hotel offers suites with free Wi-Fi, 2 cable TVs, and kitchenette. It features an outdoor pool and is just a 5 minute drive from Walt Disney World.
Score from 1003 reviews Excellent
Longer walk to Universal than expected.
The cooked eggs and meat were OK.
The rest was a disaster. This facility is handled by TGIF for Holiday Inn. TGIF are absolutely clueless about how to do breakfast. Apparently they only have one other facility like this in the world. No proper table setting, no cereal (they had run out and didnt have for 2 days!!). Staff and Manager incredibly rude.
Loved how close it was to all convenient places.
Did not like the fact that it is a pet friendly hotel but you can not leave the pet alone in the room.
Easy access from Highway Close Proximity to Universal Beautifull suite comfortable and clean.
TGIF Fridays which serves Holiday Inn & Suites Orlando Universal, Service was from excellent to poor in one week very inconsistent.
We mostly liked the location
The door's locks were broken The rooms were too old While reserving by booking.com breakfast was included in the suit's charge, but then we discovered that we had to pay for it at Fridays
Friendly & helpful staf
No any porter stand by at Main Entrance
the location is perfect if you want to visit universal studios nice big rooms
queen size beds instead of king size the breakfast in TGIFriday is really below any level - it is dirty, little variation...
Great location at a walking distance from universal studios & lot of space on the suites.
I liked the location, comfort and cleanliness of the hotel. The staff was excellant as well.
I did not like the gym. There were no free weights at all and typically this is something I look for in a hotel work out facility.
The front desk staff was very helpful.
The senior staff at customer service was rude, Mimi in particular. First day our bathroom was not cleaned and the room not vacuumed, just hanged fresh towels and wasn't cleaned the second day even after I complained. So two consecutive days we had a dirty bathroom. Third day I complained and it was cleaned. The sheets are changed daily but not washed properly because Id find hair in my bed. When I complained, I was told that house keeping staff had left and I would be provided sheets but I had to change them myself. They need to change the house keeping in charge because it is obvious she doesn't care.
The location was good. Close to universal and the I ride trolley.
Staff at guest services uninformed about the bus service. No tickets sold there. Access keys did not work. Had to get engineer to help on 2 occassions to open the door. Left a bag for a relative to fetch as it broke. She cannot locate the bag at baggage. Where did it disappear to. I left a few items of clothong for her.
Close to I-Drive The staff were friendly The location was perfect and very close to Universal Studios
No safe boxes at the rooms I booked a smoking king bed room but it wasn't available so they provided me with 2 queen beds room No concierge services
Best location for universal
Location, beds very comfortable, staff really friendly, great that TGI Friday's was connected to it.
Very noisy, people banging doors all night.
We enjoyed the pool area! The kiddie pool/splash zone was perfect for my 18 month old!
The book in the room had the shuttle times for Disney listed as 8-10:30 return times which led me to think the shuttle would pick us up between those times. It should have said 8 and 10:30. We missed our shuttle on the way back and had to take a $40 cab ride back to hotel.
Location. Staff, beds in the room are very comfortable. I like the that they have a TGIF resturante joined on to the hotel. Location to Universal Studios and a few other places to eat is excellent.
the room we were booked into had a few issues. Bathroom sink was blocked. Shower did not work properly and pressure was very low.
The room had an d smell of smoke and rugs need cleaning but overall I would return a good value for price
Rooms were clean and big
Friends booked for &40 less
I liked the convenience to Universal and the free shuttle
Facilities could be updated.
Having tgifridays on site, no delivery charge. Convenient to Universal.
We stayed in a suite, the doors to the bedroom and bathroom didn't lock. The tv in the bedroom had a short in the cable, the remote in the front room didn't work. We were told that we couldn't have a roll away bed because of a fire hazard, we stayed in two other hotels during our stay and they were smaller rooms and was able to get a rollaway and a crib.
Outstanding location for parks and shopping and restaurants
Smell of cigarette smoke in the room and corridor. Noisy air conditioning unit.
Upgraded to a suite as a surprise by the checking desk clerk who loved my accent
The staff was helpful I got there before check in time and they took my traveling bags so I could get something to eat they call me when my room was ready they made very comfortable for me.
Location and the transportation to the theme parks
The efficiency of some employee were very low. Some employees does not show good attitude to customers.
The room is quite big and clean. Very close to Universal studio. Nice.
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