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5905 Kirkman Road, Orlando, FL 32819, United States of America – Show map
|Double Room with Two Double Beds - Non-Smoking|
|King Suite - Non-Smoking|
|Standard Suite - Smoking|
|Suite - Non-Smoking|
|King Room - Non-Smoking|
|Standard Suite - Non-Smoking|
|Double Room with Two Double Beds - Disability Access|
|Double Room with Two Double Beds - Smoking|
|King Room - Smoking|
|King Suite - Smoking|
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They speak your language!
Holiday Inn & Suites Orlando Universal's staff speaks: French, Spanish, English
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Fitness Center, Game Room
Food & Drink
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
French, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 219 reviews
Value for money
Show reviews from:
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Featuring an unrivaled location, directly across from the entrance to Universal Orlando Resort, this hotel features first-class amenities, numerous free services and is close to all the area's main...
Score from 844 reviews Good
bed linens were itchy
Guestroom was laid out nicely
12 min walks to universal studios
There was NO safe box in the room to keep our valued stuff in secured place. I had to go down to the lobby to get a secured safe box which was uncomfortable. Also, there was NO close out room to keep my clothes in, it was open
Hotel location is close to Universal and I-ride bus
Cannot think of anything.
checking in was done very efficiently, the young lady (Kanika) that worked the desk made us feel very welcome. She gave us all the necessary information. The room (we booked a double with two beds) was huge!!! The beds are supercomfy. The location right nextdoor to TGI Friday's is convenient, you can take the breakfast buffet and be on your way to Universal! There is a free shuttlebus to the park, you could walk there but we were not sure about the route so we took the shuttle which was right on time. There are a couple of restaurants in the vicinity that you can easily walk to (Italian, Japanese). Over all: excellent place to stay!
The room given to us for $160 plus a $25 charge was definitely not worth the money. The light switch was so hard to find I had to use the bathroom light to find it.
Location was a perk.
Noisy guest slamming doors but front desk took care of it.
The hotel was nice close to universal. Staff friendly
The room was large and the bed was comfortable
Due to fire..we had to wait to check. We were very tired. We were not compensated..just staff said they were sorry. We missed dinner reservations
1) The printer in the business centre wasn't working and when we asked for help, we were told that we needed to wait about 2 hours! 2) the guy trying to sell us the idea of visiting another Holiday Inn the next day was relentless even though I told him we were flying out! He didn't care what I had to say so we just walked away. 3) the room's carpet outside the bathroom was wet!
Location to City walk, Universal Studios was great!
Shuttle a little irregular and finished early. It didn't matter because its quite an easy to moderate walk.
Great value for money. Very nice suite. Made a pleasant change to have plenty of space. You can fall out of TGI Fridays which is fantastic. A very pleasant walk to Universal studios. I would definitely return here.
I reserved a king size bed online, but when they went to check me in they said they didn't have any king size bed rooms available and that nothing showed I reserved a king. Tenth anniversary and they try to split us up. She said they had a cancelation and it would be open an hour and a half after check in time. After awhile on the computer she said they had one on the first floor then, so we took it. What I don't understand is how they have the option to select beds when reserving online, but then they don't annotate it to them and if they don't have any left wont/can't honor it.
The room was nice. Walls are pretty sound proof, we only heard people's doors slam and a few people in the hallway. It is very easy to find. Restaurant attached to the hotel that makes deliveries.
What we found odd is that there was no safe in the room. When we requested one, they showed us to a security area, where there were security boxes (like the ones you would find in a bank, which were opened by combining two keys: one they gave the guest and another one the security staff kept). Last but not least, if you lost your key they charged USD 150.-
My husband had already stayed here once so the choice was an easy one; besides the hotel had a good price, great location, free parking space and availability! We stayed here for a week. We had a room in the 8th floor overlooking Kirkman Rd, right across from Universal. When we arrived, a very polite and attentive lady greeted us in the Reception and checked us in, it was December 24th, and air was very festive and cheerful. The room was amazingly big, very comfortable, with two large queen beds, many super soft pillows, a very nice carpet that covered the whole room floor and a view that allowed us to see clearly the fireworks of Universal every night at 10pm. There was also a fridge and a microwave, and complimentary coffee (regular and decaf) and tea –which was refilled daily-. The bathroom had the exact needed space: it was not small nor large, with one sink, a little table around it to put stuff on (like shampoos, hair conditioning, body lotion, toothpaste and toothbrush, etc.), hair dryer, very good lighting and a bathtub. Towels were not so large and tried to be cozy, and there were plenty with different sizes. The room was always very clean, and they refilled shampoos, soaps, etc. on a daily basis. All the staff of the hotel were very respectful, attentive and proactive towards helping guests. In the Lobby you could find a shop that sold food (chocolates, fruits, cakes and pudins, sandwiches, etc.), beverages and memorabilia (souvenirs, t-shirts, toys, etc.). The hotel is connected to a TGI Fridays located in the corner and for USD 10 you can have breakfast there (otherwise, breakfast is NOT included in the hotel rate). The TGI Fridays is opened from early morning to late nights, so we had dinner there occasionally. The hotel also provides a list with addresses and telephones of a variety of close by restaurants with delivery.
My card was charged twice but they corrected their error quickly
The staff is rude!!! The room was very dusty and dirty!! I had made reservations for a king bed and they gave me a double in a SMOKING room and I have a little 10 yr old girl. The shuttle was a mess the driver did not want to bring us back from the park after we had made the reservation to do so. It was a big mess!!!!!!!!!
breakfast buffet not well staffed, frequently ran out of stuff
nice room, good location
Booked a non-smoking and received a smoking, they switched us into a non-smoking. Very helpful.
Bathrooms are too small for such a large nice room. No space to get ready.
close to parks
No option for early check-in. The maids were slamming the doors to the rooms around 8am making in imbearable to sleep. Was asked 3 times within 20mins if wanted house keeping with a knock on the door.
The location is convenient for travelers going to Universal Studios!
I did not like that check in was a little difficult because we could not find a cart and had many bags.
Very conveniently located, check out was a breeze the included breakfast was wonderful. The rooms were clean, spacious and stylish. Everyone was courteous and polite.
We couldn't open the window, therefore the air wasn't fresh.
Everything, the staff was great and very helpfull and friendly. Great value for being so close to Universal parks as well as many other things to do in orlando. Looking forward to staying there again.
We could not adjust the air, just could turn off, room with six and we only had a one cup coffee maker and only had one bag of coffee (decaff). Had refrig but no ice (ice trays) and didn't have a ice bucket. The controller to one of the TVs didn't work and a lamp didn't work. Price was high for these kind of issues.
The staff was extremely nice and knowledgeable and the location was perfect. Pool was good, always heated.
The hotel seems a bit old, there is too much noise all around
Walking distance from Universal parks
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