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8901 Business Park Drive, Austin, TX 78759, United States of America – Show map
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74 verified reviews
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Holiday Inn Austin Northwest Plaza / Arboretum Area's staff speaks: Spanish, English
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Pool Table, Darts, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 74 reviews
Value for money
Show reviews from:
Located north of Austin, this Courtyard hotel is a 15-minute walk to The Arboretum, a large open-air mall. The hotel offers an indoor pool, Courtyard Café and spacious rooms.
Score from 30 reviews Very good
A 5-minute drive from downtown Austin and the State Capitol building, this hotel features free local area shuttle service and free Wi-Fi in guest rooms.
Score from 143 reviews Good
On the University of Texas at Austin campus and within walking distance of attractions, including Guadalupe Street, this hotel offers on-site dining options and spacious guestrooms with all modern...
Score from 181 reviews Excellent
Discover the attractions, entertainment and activities of downtown Austin at this conveniently placed hotel, offering modern in-room amenities, including wireless internet along with on-site dining...
Score from 121 reviews Very good
Staff were couteous
Definitely disappointing.very uncomfortable bed, no value for money at all.
We requested clean towels and clean linens. Came to the room around 11:00 pm to find clean towels and clean linens were left on the bathroom counter for us to make our own bed. And dirty towels were not removed from the room. We were very disappointed, and it is not acceptable to assume we would change our own linens.
I like all the personal including restaurant
The pool was very dirty and very cold my 4 years old daughter got some bug bites and the bathroom don't have extractor ...
The staff were very friendly, more than helpful and made us feel welcome to Austin. The pool area is relaxing. Breakfast was really good. Rooms are clean and comfortable. Taxi is approx $30 to downtown.
The bed was very comfortable and large. The lobby and the pool were very nice. Overall very clean environment.
The layout of the room was awkward. There is a narrow space for the hall at the door next to the bathroom. The walls of the bathroom were a mustard yellow and the oddity of having to use a switch outside of the actual bathroom to turn it on. The majority of the staff was friendly, apart from one woman at the front desk who was not helpful when I called to confirm my reservation.
The pool and hot tub area were fantastic. Really enjoyed the sports bar. The staff was lovely. The hotel was close to pretty much everything we wanted to do so we didn't spend much time in the car at all.
We were supposed to have fridge/microwave in the room. We did not. The shower curtain bar was installed improperly, so the shower curtain only covered a small center section of the shower. The TV services went down a couple of times. The hotel was under construction while we were there so lots of overhead banging and construction noises.
The location is very nice
Ok you posted in the site is everything set in the room but when I get these these was no micro wave no fridge just a room so I ask for these things which is cost me additional charges You should post whatever u have in the room don't do just advertisement
Clean new up to date looking facility, nice gym, bar all good.
Room was clean, bed comfortable, and the hot tub was wonderful!
The pool looked much larger on the website picture, so my two 16 yr old granddaughters were disappointed.
Staff was helpful
Want to stay again.
Clean and location.
We have always loved the Holiday Inn hotels, and this particular location was just as amazing as the rest of the Holiday Inns we have stayed at over the years. We were impressed at how clean our room was, and the low noise level of our entire stay. The pool was well kept, and the bartender at the Legends Sports Bar was very attentive.
The only negative part of our stay was the fact that during our check-in the receptionist assured us that they will be able to split the hotel charges evenly at checkout. However, we were dismayed when we were checking out, and the receptionist told us she would not be able to split our bill because she did not know how. When we requested if there is anyone who knows how to do it, she immediately told us that she is the only one available therefore no she could not help us. This was disappointing simply because we have gotten so used to how reliable and helpful other staff members of the Holiday Inn franchise have been to us that we were taken aback at her dismissive attitude.
● Breakfast ● Comfortable beds/pillows ● cold a/c ● Pool ● Service ● staff
• Restaurant/bar closed to soon, Never was able to enjoy it • No refrigerator/microwave in room
Awesome staff! Very clean room!
Location was crazy to get to but worth the small inconvenience.
Easy on & off from the highway.
Room itself showed signs of age.
Location made it easy-in/easy-out Staff was helpful Room was clean
Pillows are very uncomfortable Pool closed too early Lounge closed too early AC did not work the 2nd night
You'll over charged,plus the room have only one bed
Twin beds I/o queen. Very uncomfortable. Small uncomfortable pillow. We had to change hotels after 2 sleepless nights. Bathrooms and towels had a motel feel.
The lobby and restaurant are beautiful.
The breakfast is only coupons of $20 which is usually not enough. No hot water. Strange smell in the room and aisle.
bed comfort, clean, staff very helpful
location a bit further from Congress then I thought.
Nice, clean comfortable hotel Staff was exceptional
Loved having the indoor/outdoor pool for the kids. Like having the breakfast be an 'order' breakfast, rather than a buffet... kids aren't so crazy and it's easier to manage expectations. Liked the coffee and popcorn in the lobby.
Would prefer a room with two king size beds for a family. Would love a little conditioner in the room with the shampoo and wash, but not a big issue at all.
The facility was very clean and seemed more upscale.