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Most recent booking for this hotel was yesterday at 12:44

Score from 79 reviews Review score 6.7/10

Newest reviews for Homegate Studio and Suites San Antonio

  • Maria
      United States of America
    August 26, 2014

    I didnt like that they ask deposit, cause the room is not that good. The bath tub was dirty, the bed was broken from the corner, the bed was not comfortable my body ache the room was in poor conditions. I had asked for queen size and they gave full beds.

    3.3

  • Veronica
      United States of America
    August 20, 2014

    Its was the desk clerks and the comfort on the bed

    I didn't no bathroom trash can and when u tell the housekeeping about the roach there for them to throwaway he didn't do anything only its West Texas also kind of rude housekeeping too

    5.8

  • Stephanie
      United States of America
    August 19, 2014

    clean and friendly

    9.6

  • Chelsea
      United States of America
    August 19, 2014

    The staff was friendly.

    The room was dusty and dirty, the sheets had stains, the mattresses had dark stains all over them. The kitchenette was falling apart. I feel like I was cheated out of my money. I will never stay here again.

    3.3

  • Tito
      United States of America
    August 17, 2014

    Breakfast is fair. Location in San Antonio is good if you are coming frm west in i10.

    Is very outdated we had mouse droppings in our room we where giving a room sharing parking lot with a storage or business calling facility. Wey out of main area felt very unsafe. Dark no security. We pushed the sofa bed against the door. And still felt unsafe this hotel will be good for working crews man traveling in groups and that's what we observe mostly. Beer working people drinking and drunk in hallo eye and parking lots. Our next door group even had a firewood fire right in front of their room right on the payment. And plenty of firewood stack for a several days too come. Defintly not the place for us or a peacfull family to stay and rest. No soap or shampoo in restroom. Many more issues. I was happy to wake up and get out

    4.6

  • Susan
      United States of America
    August 10, 2014

    nothing

    dirty, no management on property, poor area, bugs, funny smells, needs repairs badly

    2.9

  • Russell
      United States of America
    August 7, 2014

    Can't think of any .

    Did not like anything !

    2.5

  • Anonymous
      United States of America
    August 6, 2014

    price was good

    they need to update all rooms also get hot tub fixed

    5

  • Adan
      United States of America
    August 5, 2014

    There was nothing to like

    The fact that there were roaches and bed bugs in my room that almost sucked the life out of me and family...Homegate was not what i expected and wouldn't recommend it to nobody even management was poor

    2.9

  • Anonymous
      United States of America
    July 30, 2014

    FREE BREAKFAST

    BEDS SHEETS BAD ODOR DIRTY CARPET NO KNOBS ON STOVE DIRTY FLOORS UNCOMFORTABLE

    3.3

  • Diana
      United States of America
    July 30, 2014

    I have no complaints

    No shade to pool. Brkfst didn't have many options considering it's a suite property

    6.3

  • Teresha
      United States of America
    July 29, 2014

    Nothing!!! tub was not fit to bath in, groups of people hanging out late, mold in the air condition, spread on the bed has blood spots, sheets has holes in them, when I spoke with the manager for a refund he said he never have complaints about this property.I took picture wish I knew how to add them to this site. I feel like booking.com should be held responsible for having this horrible hotel on their site.

    3.3

  • Shirley
      United States of America
    July 23, 2014

    Friendly staff at the Red Roof Inn who took care of the check in and out.

    Everything. It was all awful.

    3.8

  • Laura
      United States of America
    July 18, 2014

    The fridge was nice size, and clean. Size of room was like a studio apartment, or efficiency.

    The stove was dirty with rat droppings. The bath tub was dirty, bed bugs. Homegate should be called hell gate. The who cares if the rooms are properly cleaned motel chain. Needs to be torn down or remodeled. Not safe for humans.

    4.2

  • Anonymous
      New Zealand
    July 18, 2014

    Dirty sheets. Noisy neighbouring buildings.

    4.2

  • Johnny
      United States of America
    July 15, 2014

    The pool was very clean and Arron the night attendant was way better than the day shift staff.

    I paid for a two bed suite with kitchenette and got there to just two beds. The pictures and information needs to be updated before a False advertising lawsuits.

    5.4

  • Edward
      United States of America
    July 14, 2014

    Nothing!!!

    the company false advertised!!! the rooms we're old the stove did not work there were roaches in the room the pool had mildew in it the only good thing about this hotel was that I only had to pay for one day and was free to find another hotel for the rest of my stay!!!

    3.3

  • Anonymous
      United States of America
    July 3, 2014

    Even though I asked for a non-smoking room it still smelled of smoke whenever you walked in.

    7.5

  • Daniel
      United States of America
    June 29, 2014

    I liked the location and price

    The room was not great. It was clean but dingy.. The stove was broken. No coffee pot. Lights went out and were never replaced. Hot tub wasn't hot and Wifi was terrible.

    5

  • Georgina
      United States of America
    June 23, 2014

    Easy access to freeway

    The sheets were old and torn the towels were dirty with stains although they washed them The lights by bathroom kept flicking the bathroom water from shower was leaking ha. Moldy smell

    3.3

  • Anonymous
      United States of America
    June 22, 2014

    price

    tv and room smelled. no dishes in the kitchen

    5.4

  • Anonymous
      United States of America
    June 16, 2014

    for the price everything was okay, bedrooms were comfortable and fairly large.

    the ice machine wasn't working and my room smelled like it had been smoked in before.

    7.5

  • Ernesto
      United States of America
    June 11, 2014

    Only good thing was the pool, on a scale from 0 - 10, it scored 8.

    The staff never change the bath towels, the room wasn't clean, out of 6 different members of the staff only one was nice and helpful.

    3.3

  • Antanya
      United States of America
    June 9, 2014

    The roaches in my bed, the urine smell in the carpet next to the bathroom, the ac unit was loud, dirty condoms under bed

    2.9

  • Maria
      United States of America
    May 28, 2014

    The staff's lack of concern for problems with the room, upon arrival. Did not receive change of room until repeated problems were reported. Were told "we have no other rooms" at 2pm to "we will move you to another room " at 12am the same day. Website pics are deceiving.

    2.9

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