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Newest reviews for The Hotel California

  • Anonymous
      United Kingdom
    September 14, 2014

    Friendly staff. Very comfortable bed and bedding. Even though the room faced on to the road it wasn't too noisy. Loved the bath robes and would have liked to buy them and the umbrella. Nice touches.

    The room did get quite warm and that is in a cool September.


  • Zuzana
    September 9, 2014

    Location is still quite central, the rooms are small but cleaning is provided every day. The building itself is fairly old with a strange smell inside, but it has a nice atmosphere. If asked, the staff is forthcoming and helpfull. Allover the hotel is fine for a couple of days stay in SF.

    The coffe for free is provided at the reception, but very often there was no milk or cream.


  • Caroline
      United States of America
    August 23, 2014

    The value for money... and also it is different in a good way. The location is at the edge of a sketchy area in SF but has close proximity to Union Square and Market Streets. The staff was exceptionally nice. The rooms were very nice, not too big, sort of old-fashioned. The bath and room were quite nice and unique.

    Rooms on Geary Street side are very noisey. This did not bother us, and the hotel provides ear plugs, but it might bother some people. We slept just fine. No breakfast is included but there is coffee or tea in the room.


  • Patrick
    August 18, 2014

    Location town center Very fri!endly staff


  • Tony
      United Kingdom
    August 8, 2014

    Good location, very helpful staff and Fluffy towels


  • Martim
    August 6, 2014

    Very beautiful, very confortable, very nice bedroom and bathroom!!

    Price, but I think it's the average price in San Francisco. To stay in the city is expensive, not The Hotel California's fault, actually.


  • Daniel
      United Kingdom
    August 5, 2014

    Style, architecture, staff, location


  • Laura
      United Kingdom
    August 5, 2014

    Excellent location right by Union Square. Easy access to trams and bus tours. The staff were very helpful and great free wi-fi reception. Clean rooms with regular maid services and a lovely comfortable bed!


  • Luis
    August 3, 2014

    Location, equipment, friendly.

    Is excelent


  • Isabelle
      United States of America
    August 2, 2014

    The bathroom was clean and the towels were of good quality.

    The shutters were broken, the armchair's upholstery was totally ripped up, the bed was creaking, the TV set was mounted parallel to the bed and not facing it. They have a "new" bed making system, with one duvet per person instead of one large duvet for two, which was so uncomfortable we dubbed it "double-trouble". The hotel smelled of sewage. The neighborhood is unsafe and loud and dirty. Overall, it was very expensive and very disappointing.


  • Anonymous
      United States of America
    July 29, 2014

    Very small but clean rooms.

    Location is noisy on the weekend (lots of noise from rooftop bar next door). There's no air conditioning so you need to leave the window open to cool the room down.


  • Krista
    July 29, 2014

    We loved the atmosphere at the Hotel California. The hotel is over 100 years old, and as are MANY of the buildings in San Fran, so it was great to stay in a hotel where you actually feel like your in San Fran! The rooms are small, yes, but quaint and modernized, we were very impressed! The staff were wonderful and provided complimentary bikes to use for the day which took us all around the city.

    I have no complaints


  • Anonymous
    July 20, 2014

    They had the softest towels I have ever seen!


  • Mike
      New Zealand
    June 27, 2014

    The people the location the weather


  • Marion
      United Kingdom
    June 24, 2014

    Nice room with a homely feeling. Only a few minutes walk to Union Square, cable cars,buses, metro and restaurants

    Our room was on the front of the building and there was loud noise from crowds of people each night


  • David
      United Kingdom
    June 23, 2014

    The hotel is only 5 mins walk from Union Square and easy to get around. Customer was very good and particularly so from Rebecca at Reception and William, one of the porters, who both were so helpful and friendly. We were allocated quite a small room when we first arrived but the next day we were upgraded to a much larger room at the front in recognition of our Ruby Wedding, which we were celebrating while staying there. Both rooms, however, were comfortable. There is a quirky old-fashioned lift and the hotel has a very popular but fairly expensive vegetarian/vegan restaurant. The hotel offers tea/coffee and cupcakes in reception every afternoon, which is a nice touch.

    The room we moved to, though more spacious, was at the front and we found it quite noisy. It is quite an old hotel and therefore the double glazing is a bit ancient.


  • Ward
    June 17, 2014

    The rooms were wonderful, clean and comfortable

    Street noise was extremely loud


  • Doanld
      United States of America
    June 8, 2014

    No hot water Shower didn't work Had to move ourselves to another room. Manager was nasty and very rude when we ask for a cut in our rate. Never notified that the hotel had changed ownership


  • Sandra
    June 4, 2014

    The hotel was well located close to union square

    The hotel had been advertised as best western with free bikes and breakfast included. However when we arrived we discovered it had been bought by another chain and breakfast and bikes were not included. However the staff immediately gave us an appropriate discount. Our room was a bit noisy at night.


  • Muriel
    June 2, 2014

    location was good. We were told Breakfast was included when it was not. Bar was closed at 9.30 on 22nd May when we wanted an after dinner drink!!!!


  • Patrick
    May 27, 2014

    location, staff.



  • Anonymous
      United States of America
    May 25, 2014

    Great location Room was cozy but not cramped

    Tiny, very slow elevator Slightly dizzying stairwell Breakfasts and afternoon wine reception discontinued between the time we booked and when we arrived


  • Edwin
    May 14, 2014

    clean spacious room, friendly, helpful and informative staff, close to Union Square....we enjoyed our stay here

    slow and variable WiFi


  • Philip
    May 12, 2014

    Poor Wi-Fi in room, no breakfast available in the hotel


  • Mafalda
    May 11, 2014

    Perfect location. We booked the hotel with breakfast included and there was no breakfast option when we arrived. But we asked about it and it was promptly taken 25USD/day out of our daily price.

    Noisy room. No breakfast.


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