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Quality Inn Pittsfield
16 Cheshire Road, Pittsfield, MA 01201 – Show map
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7 properties in Pittsfield
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30 verified reviews
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Website and customer service in English (US) and 41 other languages
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Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Quality Inn Pittsfield accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 30 reviews
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I made a reservation, clerk couldn't find it.
Price and location
sink was poorly cleaned; stairs to second floor needs painting and repair. Air Conditioner had the smell of cigarette smoke. The coffee maker had not been cleaned.
Bed was excellent Shower was nice Staff was pleasant Breakfast was free and enough Nice stay!
Building is just old....needs some updating. But it was clean, and the bed was excellent.
Clean room, clean bathroom, quiet, good breakfast.
There were dirty socks in the room probably left by last guest. Quite disgusting. Also old food in refrigerator and freezer. Not a pleasant experience. When complained we were left with oh well. Did not offer to take anything off the bill or comp the pigsty room. Will probably contact Amer. Ex. would of liked a voucher for another time at a different Quality Inn of our choose.
quiet , easy to reach
carpet and bathroom
room was very crowded, no light between the beds, toilet was under the vanity in the bathroom. The room should be for a king size bed instead of a double. No place to set your luggage on.
Very little breakfast options. Priced a bit high compared to others in the area.
Area quiet and clean outside
Staff was friendly but there was nothing they could offer about the room.
The toilet in our room was not working and the only solution we were offered was to move into a smoking room, even though the original reservation was for a non-smoking room.
courteous staff, bed comfort, ease of access
ploed in parking space after a major snow storm
I had mentioned pet in the booking, comment, the hotel said it accepted pets when I called to make sure of directions they said they had to check, they were not sure?? Also, heavy snow fell and they did not have the lot plowed, they said they waited for someone, but as of 9 am the lot had deep snow so many of us had to try to shovel our cars out. Also at checkout, they had promised that we cold keep the room until 1 pm, but weh we came to check out they wanted to charge u for an extra nigt and we had to go through a loong discussion before they did not, it was even the same receptionist that promised us the later checkout. So we wont be going back
it was fine for what we needed.
certain items in the room needed to be repaired.
Room and bathroom were very clean. Free breakfast pretty good. Building itself is 1970s era design...old but fairly well maintained. Could use a new exterior paint job.
Location on Cheshire Road is not ideal...not the responsibility of Quality Inn. When approaching the motel from the north, there is no left turn available into the parking lot. This is a Pittsfield city- created issue.
The beds - must have been new mattresses and covers - great sleep; the desk clerk/breakfast server was very pleasant and friendly
The motel appeared old and worn; there was mold in the corners of the bathroom and along the bottom of the shower wall by the faucets; there were a few bugs just outside the bathroom; it was too far from Lenox, where we were actually going.
Dilapidated property, in poor repair (e.g., door locks didn't work, stained carpets).
The rooms were old, dirty, musty and smelled of smoke, animals and who knows what else. There was a large group of young people staying there who partied all night in the rooms, halls and parking lots. The manager called the cops who never came. We had no sleep and the only discount we received was $20. I would never stay there again or recommend it to anyone else. It should be closed. Short of that, they should remove 'Quality' from the name.
There was nothing to like about it. See below for comments
Bathroom was dirty, mildew covered the wall behind the toilet, along the shower and the floors. Other people staying there were very disruptive, went around banging on everyone's doors, drinking, smoking pot, when went to complain was told they are customers too, this was at 3am. Happened both nights. A horrible horrible stay.
Room was clean
Access to property (one way in. Required u turns and going through several lights, depending on which direction you were coming from or going to). Property in poor condition (dirty, landscaping not kept up, covered in weeds, next to closed businesses)
the price was good
dingy, overworked front desk staff, dirty grounds, they could empty ashtrays outdoors. Location was far for us from Tanglewood. Breakfast and coffee ran out early,
Bed very comfortable.
Facility looked old and tired. Shower curtain moldy...really? How easy is it to fix that!
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