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1230 Congress Street, Portland, ME 4102, United States of America – Show map
|Double Room with Two Double Beds - Non-Smoking|
|Double Room with Two Double Beds|
|King Room - Non-Smoking|
|Standard Double Room with Two Double Beds - Non-Smoking|
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17 properties in Portland
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180 verified reviews
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Clarion Hotel Airport Portland's staff speaks: English
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Fitness Center, Indoor Pool (all year)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Score from 156 reviews Excellent
Location and shuttle
We had a heater in out room that would not shut off .. The room was so hot n loud ... When I reported it the clerk was just like ok. Nothing done no compensation yet the have cards claiming they care what we think .
The hotel itself was a good value for the money, with a welcoming lobby, bar/restaurant area, ample parking and an indoor pool and fitness area.
The staff were not under trained, unable to make any compensations for the hairs in the tub or the poor make/condition of the bed, poor speed of wifi and lack of shuttle service. The front desk clerk was rude and the hotel kept a hold on my credit card for three days after my stay for the entire amount of the charge. I'm still waiting for it to be released!
Loved the large and deep pool! It was warm enough to walk into...this is a plus!
The doors and ambiance of the hotels' hallways and the frustration with the heating system
Very short walk to Amtrac early train to Boston. Let us leave our car in parking lot
The young man, who checked us in, was not friendly or even personable. It seemed he was more interested in the computer in the back office than checking us in. Not a greeting or a smile. He did the bare minimum and didn't even tell us the room number. We had to open the key pack to look for ourselves .This was a first for us, usually very nice friendly people.
Above all, we liked the fact that we could go pretty much anywhere based on the location's easy access to the highways.
It is an older hotel, with rooms in need of refurbishing, but serves the purpose.
Great staff. Cozy room.
Bathroom could have used an update.
Cleanliness, Price and Comfort
I was in the middle of a trip from lamoine me and NYC. Was traveling on Amtrak and the terminal is near the Clarion. Very convenient, very comfortable and hospitable. Also a short drive or a leisurely walk to Old Port.
Staff here went above and beyond the normal call of duty. Especially Conner. Great individual.
For the most part everyone was very friendly
There's one thing I didn't like, this was 100% smoke free hotel yet my room still smelled like cigarettes and they didn't give me a different room or anything.
The staff were friendly and helpful.
Amenities in room not as listed. No microwave, no hairdryer, bed has only half size duvet, and very small shower. Restaurant on site needs cook who knows how to cook. Creepy part of town.
Bedroom smelt stale.
Pool, fitness center are very nice. Breakfast buffet with made to order omelets was very good. Lobby is bright and welcoming. Room appointments are updated overall. Comfortable bed.
Elevators are ancient, seedy and slow. Our headboard was against the elevator shaft wall with very loud grating sound every time the elevator passed by our floor. No overhead lighting caused room to be a bit dim. Sink faucet was too shallow for sink basin... flooded counter with each use.
The front desk staff and restaurant staff are excellent, very friendly, very helpful and very professional.
Need new curtains/drapes for room.
BATHROOM TOO SMALL TOILET AND DOOR ISSUSES
first young lady checking us in was very nice. the rest of the staff inckuding resraurant was horiible.
Hard to find, no signs, floors were old and filthy, wall paper coming off the walls, elevator was a joke was extremely small, room was dirty, cheap cheap cheap. cleaning staff rude and made you feel like you were in a foreign country,
Short drive to airport and downtown, friendly and helpful staff, buffet breakfast offered plenty of choice and was good value for money
Noisy air conditioner in room
Beds too soft
Very good American breakfast buffet for additional USD 15,- / person: lots of fresh fruit and freshly prepared omlets. Excellent brownies at reception when we checked in.
Furniture not up to date. Could hear neighbours very well through the walls. Noise from air condition outside the window.
the staff was the best staff I ever had at a hotel, they were very accomodating. would especially like to thank Pete,Larry and Keith
The taxi service they called for us was a ripoff, I knew where we were going and I know he went quite a bit out of the way to up the charge.
front desk staff exceptional
lack of linens in bath
Close to train station. Close to highway. Free wi-fi.
Staff was hit or miss (either extremely rude and defensive or friendly) Room climate control was stone-age and difficult to operate. Bed comforter and pillows are feather down (allergy alert!) with no alternatives. Odd location out of downtown.
Great bed...fell asleep and stayed asleep all night...room stayed at perfect temperature and ac was quiet!!!!!
It really was perfect...if I had to add a negative it would be a reminder to guests to be quiet in the hall but that was only because I napped at 3pm ...they didn't know that
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