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Score from 226 reviews Review score 6.9/10

Newest reviews for Comfort Inn & Suites San Francisco Airport North

  • George
      United States of America
    September 12, 2014

    To close to freeway very noisy

    5.8

  • Karl
      United States of America
    September 9, 2014

    near Caltrain to get to the city of San Francisco in

    no cream cheese for bagels or waffles.

    8.8

  • Chris
      New Zealand
    September 7, 2014

    Nice and clean, good staff and facilities

    Would be great to have a fridge and microwave

    8.8

  • Richard
      United States of America
    September 6, 2014

    The bed was great. The refrigerator and microwave worked well. The WiFi was better than most hotels. The location near the airport was great.

    The CalTran station and mainline just outside the room was too noisy. It often felt like the train was in the room. The train horn sounded as early as 6am. The staff didn't supply a required parking tag when I checked in.

    7.1

  • Anonymous
      United States of America
    September 2, 2014

    value for the money.

    functionality of TV. wire was loose and barely connected..it should be checked daily to make sure picture is clear and that everything is working properly before next guest. we couldn't enjoy watching our favorite programs since it was all fuzzy.

    9.6

  • Anonymous
      United States of America
    August 30, 2014

    Close to SFO, and walking distance to stores/ restaurants.

    Severely overpriced.

    5.4

  • David
      United States of America
    August 28, 2014

    windows open for all to see in. Pity there are not windows which can be opened without having peeping toms!

    5.5

  • Zhou
      China
    August 19, 2014

    location, services, facilities

    meal providing

    7.1

  • Jennifer
      United States of America
    August 15, 2014

    The beds are really nice and comfortable and it's literally right next to the cal train station and they have an SFO shuttle service.

    Wifi might lag at times, but first world problems. Refresh and go downstairs for a cup of coffee.

    10

  • Anonymous
      United Kingdom
    August 12, 2014

    Comfortable room, good location near caltrain to San Francisco but close to airport. Good breakfast, helpful staff

    Bit noisy being near the airport and in the industrial area but not a major issue for us. Reasonable price of stay outweighed any cause for complaint.

    7.9

  • Deborah
      United States of America
    August 12, 2014

    The helpful staff. They provided a list of nearby restaurants and helped us to get a cab to take us to Downtown San Francisco. It was also nice to have breakfast at the hotel every day.

    The constant slamming of doors from people is the rooms around us.

    8.8

  • Anonymous
      United States of America
    August 10, 2014

    The spider in my room.

    5

  • Mary
      United States of America
    August 9, 2014

    Price a little high

    8.8

  • Jean
      French Polynesia
    August 8, 2014

    very good breakfast

    nothing

    8.3

  • Julie
      United States of America
    August 7, 2014

    I was told we would be in a room away from the train rails and she put us right over the top of the lobby-with the trains a very short distance away, no blockage from the noise at all. There was dust and small bits of dirt in almost every corner of the room. Very few tv channels to choose from. Free breakfast was ok.

    5

  • Anonymous
      United States of America
    August 6, 2014

    Room, bed bathroom are clean and modern

    The wifi did not work on our tablet.

    7.5

  • Brandon
      United States of America
    August 3, 2014

    Friendly and professional staff, extended continental breakfast, outside hot tub, clean and comfy room

    Bad location if you aren't planning on going to the airport. This place is located near the airport so you hear all the planes flying over and also next to the hotel is an active train track so you could hear the trains passing by.

    7.9

  • Bonnie
      United States of America
    August 3, 2014

    Not much! Elevator!

    Air conditioning

    5

  • Jessica
      United States of America
    August 3, 2014

    Customer service, room service, location

    Price- a little bit overpriced in my opinion

    9.6

  • Anonymous
      United States of America
    August 3, 2014

    Safe, clean

    Noisy- rooms right near railroad tracks. Pricey for what it is.

    6.3

  • Bijay
      United States of America
    August 1, 2014

    Cleanliness in the room.

    Poor attitude at front desk. Poor attitude of the breakfast time staff. Non cooperative behaviour of the staff.

    5.4

  • Lesly
      United States of America
    July 30, 2014

    The bed was very comfortable, had cable channels, the price was excellent, great spread for breakfast

    Some of the furnature was out-dated, but that didn't hinder our experience.

    10

  • Gene
      United States of America
    July 26, 2014

    Where to start...the room was great easily comparable to a $250 /night room in downtown sf. Staff were friendly and attentive. There was very little noise from other tenants. Easy access to airport but far enough away the plane sounds are no big deal. Easy access to major freeways, as well as local access routes when freeway is packed. We got around very easy at any time day rush hour or not in our rental car. A major mall only 4 miles away for all shopping needs. Everything was very clean. The bed was very very comfortable. Its nice they give choice of soft or firm pillows. The room smelled clean because it was clean unlike some other hotels that bury the real smell with perfumes. Daily room cleaning was very nicely done with no interruptions with that 6 or 7am knock on door by a pushy housekeeping person like at some other hotels in past. I like that every lamp has an outlet on the base very convenient for those short cords we all have and no crawling on floor to plug things. The ac/heat controlled by digital wall thermostat that is very accurate at keeping room at steady temp of your choice. Men this means your wife will not say even once "gawd...its freezing in here!" and that's a plus. Fantastic breakfast!! We've all stayed at hotels with "free breakfast" that is bad coffee, bagels and the little mini cereal boxes....NOT Here... This breakfast is real food, real eggs, real sausage, fresh waffle batter you make fresh on self serve griddles, cereal oatmeal, juices, multiple flavors yogurt, bagels and fresh fruit. Breakfast hours are conveniently late until I think 9:30 for those of us not on business schedules. The food was never short or run out like some other hotels where by 830 am all good stuff is gone making you feel rushed to get there before everyone else eats everything. Plenty of breakfast seating both indoor and on patio.

    Only one thing I didn't like but its actually a hazard: the elevators. They have 2 major elevator issues: One: they are just plain dirty, beat up and need a makeover. Some appear as if a baseball bat was taken to them there so many dents and scratches and the floor of elevators look as if never cleaned... Maybe ever. Two: MORE IMPORTANTLY ...elevator doors close TOO FAST for the disabled, which I am, or the elderly and the collision sensors on doors are not very sensitive. This means if your slow, old or disabled, or possibly even normal healthy young person but just not paying close attention it's very likely the elevator doors will shut on some part of your body or close so fast you actually miss getting on or off. The elevator doors near room 324 several times nearly shut on my arm, hit my shoulder and closed on my suitcase. The doors were so fast to close my wife was sort of scared of them. We tried some other elevators further from our room but all seem to have same lack of care and the quick shut problem. One of them appeared to be getting a makeover with new wall panels but floor still pathetically filthy. To better explain...When I say quick shut... I mean you push the button to call elevator to your floor for entrance. It arrives and doors open. I barely take one step into the elevator car and the door starts to shut with my body still in doorway. If I pause for even 3 seconds the doors will close before you even have one foot in. Once elevator takes you to your floor...in my case third floor and doors open... Same problem take one step out and doors start to close. My wife and I made this issue into a game. "OK honey", I would say "ready 1-2-3 OK GO!" to beat them and we affectionately referred to them as the man eating doors but in reality it's a hazard especially to elderly. The stairs are of course an alternative but not for me due to disability.

    9.6

  • Simon
      Hong Kong
    July 22, 2014

    good sized room, nice courtyard, friendly staff

    7.5

  • Taketoshi
      United States of America
    July 20, 2014

    Location

    Amenity

    5.4

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