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Extended Stay America - Richmond - Hilltop Mall
3170 Garrity Way, Richmond, 94806 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 24 at 7:39 PM from the United States.
6 Reasons to Choose Extended Stay America - Richmond - Hilltop Mall
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5 properties in Richmond
Including hotels, apartments, villas and more.
22 verified reviews
We speak your language
Extended Stay America - Richmond - Hilltop Mall's staff speak: Chinese, English
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Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Laundry, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Extended Stay America - Richmond - Hilltop Mall accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Cleaning services are based upon the number of nights stayed.
For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
For a stay of 7 nights or fewer, a cleaning service is available for an additional fee. Contact the hotel for more details.
Towels and linens are available at the front reception.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 22 reviews
Show reviews from:
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Location and staff were good.
First room given was dirty and unkept. They immediately chafed my room and gave us better cared for room. No daily service rooms serviced weekly
Location Price Grab & Go Breakfast
Room smelled of cigarette smoke Burned holes in blanket View of large dumster in front parking lot Hallway in need of vacuuming & dusting
Friendly front desk staff.
The non-smoking room had a cigarette burn on one of the bed coverings. The room wasn't the cleanest.
The location was perfect. I also enjoyed the quiet area. The
Everything. The room was NASTY
Nothing. Ghetto. Will not be going back
It was in a great location, clean, functional. The staff was responsive to our needs.
The kitchen sink would get some sort of gunk coming up from the pipes. It was that way when we first arrived. We called the front desk and someone immediately came to clean it. It happened again sometime during the night as we slept, because the sink was full of the same gunk when we woke up the next morning. It seemed like it was coming up from the drain pipe. It was very strange. Other than this one problem, everything else was wonderful.
Kitchen and laundry
The beds are a little squicky (noisy) neighbors too loud. Day staff was great, night staff was rude!
The friendliness of the staff and their willingness to accommodate any requests I may have had.
Ants decided to invade my space, but a call to the Front Desk resulted in staff coming up to eradicate them!
The noise from the person(s) above during the middle of the night caused me to vacate the property prior to the end of my planned stay.
Location was excellent for our itinerary. Staff was welcoming and accommodating. Pet friendly. Near lots if shopping.
Smell of smoking in halls, elevator and bathroom of nonsmoking room. A vandal staying at hotel pulled fir alarm 3 times in 2 days, scaring us and our cat in the middle of the night. We had to vacate the building in our nightclothes!
-The animal smell in room 116. -Too many days with no room service.
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