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Show map Extended Stay America - Richmond - Hilltop Mall

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Holiday Inn Express Walnut Creek

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Most recent booking for this hotel was yesterday at 20:31

Score from 182 reviews Very good 8.4/10

Newest reviews for Extended Stay America - Richmond - Hilltop Mall

  • Eduardo
      United States of America
    July 22, 2014

    Location and staff were good.

    First room given was dirty and unkept. They immediately chafed my room and gave us better cared for room. No daily service rooms serviced weekly


  • Linda
      United States of America
    July 12, 2014

    Location Price Grab & Go Breakfast

    Room smelled of cigarette smoke Burned holes in blanket View of large dumster in front parking lot Hallway in need of vacuuming & dusting


  • Anonymous
      United States of America
    June 19, 2014

    Friendly front desk staff.

    The non-smoking room had a cigarette burn on one of the bed coverings. The room wasn't the cleanest.


  • Lizzette
      United States of America
    May 21, 2014

    The location was perfect. I also enjoyed the quiet area. The


  • Pauline
      United States of America
    February 8, 2014


    Everything. The room was NASTY


  • Pauline
      United States of America
    January 15, 2014

    Nothing. Ghetto. Will not be going back



  • Ruth
      United States of America
    January 8, 2014

    It was in a great location, clean, functional. The staff was responsive to our needs.

    The kitchen sink would get some sort of gunk coming up from the pipes. It was that way when we first arrived. We called the front desk and someone immediately came to clean it. It happened again sometime during the night as we slept, because the sink was full of the same gunk when we woke up the next morning. It seemed like it was coming up from the drain pipe. It was very strange. Other than this one problem, everything else was wonderful.


  • Therman
      United States of America
    January 7, 2014

    Kitchen and laundry

    The beds are a little squicky (noisy) neighbors too loud. Day staff was great, night staff was rude!


  • Beverly
      United States of America
    January 3, 2014

    The friendliness of the staff and their willingness to accommodate any requests I may have had.

    Ants decided to invade my space, but a call to the Front Desk resulted in staff coming up to eradicate them!


  • Michael
    October 28, 2013

    The noise from the person(s) above during the middle of the night caused me to vacate the property prior to the end of my planned stay.


  • Joyce
      United States of America
    September 7, 2013

    Location was excellent for our itinerary. Staff was welcoming and accommodating. Pet friendly. Near lots if shopping.

    Smell of smoking in halls, elevator and bathroom of nonsmoking room. A vandal staying at hotel pulled fir alarm 3 times in 2 days, scaring us and our cat in the middle of the night. We had to vacate the building in our nightclothes!


  • Jeff
      United States of America
    August 14, 2013

    -The animal smell in room 116. -Too many days with no room service.


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